You Should Know

You Should Know

Essential Leadership Insights

"You Should Know," a podcast delving into pivotal leadership challenges in the workplace. With broad topics, it engages anyone invested in the evolving world of work. Join us as we unravel workplace dynamics.

Project Equinox: How Plum Helped a Health System Rethink Talent From the Ground Up
You Should KnowNovember 25, 202500:35:53

Project Equinox: How Plum Helped a Health System Rethink Talent From the Ground Up

In this episode we talk about skills, healthcare talent, community hiring, psychometrics, and workforce equity. A major health system needed a new way to hire in a Chicago neighborhood where life expectancy was thirty years below the national average. Instead of waiting for candidates to come to the...

How ABM Industries Uses AI To Support 100,000 Frontline Workers
You Should KnowNovember 19, 202500:28:32

How ABM Industries Uses AI To Support 100,000 Frontline Workers

In this episode we talk about frontline work, safety, AI agents, employee experience, and the tech strategy behind keeping 100,000 workers informed, supported, and confident on the job. Trilok Manchanila from ABM breaks down how AI is changing everything from PTO visibility to multilingual policies ...

Inside Oracle’s New Career Coach: How AI Is Rewriting Recruiting
You Should KnowNovember 18, 202500:15:44

Inside Oracle’s New Career Coach: How AI Is Rewriting Recruiting

In this episode we talk about generative AI, talent acquisition, candidate experience, workflow design, and how Oracle is pushing recruiting into the next era. Nagaraj Nadendala, SVP/GM Product Development breaks down the thinking behind Career Coach, why the industry needed a reset, and what it mea...

Why AI Is Changing HR Faster Than Anyone Expected
You Should KnowNovember 17, 202500:21:41

Why AI Is Changing HR Faster Than Anyone Expected

In this episode we talk about HR tech, automation, employee experience, sentiment, and workflow design. We sat down with Hubert from Quest Diagnostics live at Oracle AI World and got into the guts of what 56,000 employees really need from HR systems today. This one hits everything from AI-powered sc...

No Real-Time Org Chart? Then You Don’t Actually Care About Winning
You Should KnowNovember 12, 202500:45:07

No Real-Time Org Chart? Then You Don’t Actually Care About Winning

Most companies walk into annual planning blind. They’re scrambling through spreadsheets, missing critical skill signals, and making high-impact decisions without a clear view of their own organization. The result is predictable: reorgs fail, plans stall, and HR gets blamed for problems that start wi...

From Data Flow to Talent Flow: How AI Is Rewriting Work
You Should KnowOctober 30, 202500:46:07

From Data Flow to Talent Flow: How AI Is Rewriting Work

AI is shifting from assistant to operator. Which means the future of work is less about tasks and more about flow. Talent flow. Data flow. Decision flow. We sit down with Steve O’Brien to unpack what happens when intelligence becomes active in the workplace, and why the next evolution of leadership ...

Employee Experience vs. Happiness: What Leaders Need to Know Post-COVID
You Should KnowSeptember 15, 202500:39:42

Employee Experience vs. Happiness: What Leaders Need to Know Post-COVID

What does it really mean to create a brilliant employee experience? We sit down with Kalifa Oliver, executive advisor and author of I Think I Love My Job, to unpack how organizations can move beyond perks and buzzwords to deliver what employees actually need. In this episode we talk about the differ...

Burnout, Bias, and Broken Trust: Employ's 2025 Jobseeker Nation Report
You Should KnowJuly 16, 202500:39:30

Burnout, Bias, and Broken Trust: Employ's 2025 Jobseeker Nation Report

Job seekers aren’t playing games in 2025. Between AI, inflation, and ghosted applications, candidates are demanding better. We sat down with Stephanie Manzelli to unpack the latest Job Seeker Nation Report and why it’s more than just stats—it’s a warning sign. From broken trust to burnout, this conv...

Is HR Dead Weight or Your Secret Weapon? Lila Nazef from Neocase on Leadership, and Why Onboarding Is Broken
You Should KnowJuly 15, 202500:39:51

Is HR Dead Weight or Your Secret Weapon? Lila Nazef from Neocase on Leadership, and Why Onboarding Is Broken

Long COVID might not be top of mind for execs, but its lingering effects tell us everything we need to know about experience in your organization. In this episode we speak with Lila Nazef, VP of Sales and Marketing at Neocase on why HR still isn’t working, how onboarding sets the tone for everything...

Skills vs. Potential: What Really Matters When Hiring with Randi Seran, VP of People, workrise
You Should KnowJune 24, 202500:30:42

Skills vs. Potential: What Really Matters When Hiring with Randi Seran, VP of People, workrise

How do you spot and support high-potential talent before they burn out or walk out? Randi Seran, VP of People at workrise talks about the often-missed signals of employee appreciation, why recognition isn't one-size-fits-all, and how resilience is quietly replacing potential as the new hiring metric...