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Summary:

Kimberly Bowen is the Senior VP of Global Talent & Inclusion at Unum, a global financial protection benefits company. In this episode, Kimberly talks about recruiting talent in niche labor markets, how recruitment has changed since the pandemic, and why recruiting nationally (instead of locally) could benefit your company. 


Chapters:

[0:00 - 7:51] Introduction

  • Welcome, Kimberly!
  • Today’s Topic: Recruiting Talent in Niche Labor Markets

[7:52 - 17:52] What’s the biggest challenge in recruiting and retaining talent in today’s job market?

  • After the pandemic, many workers moved to different parts of the country
  • Back-to-office vs. continuing remote work post-pandemic

[17:53 - 27:06] How do you approach recruiting employees after the pandemic?

  • Consider each employee’s unique situation and meet them in the middle
  • Building in-office expectations into company culture

[27:07 - 32:52] Should you consider recruiting nationally instead of locally?

  • Does your company have other offices where employees can work from?
  • There are more jobs than there are people looking for jobs

[32:53 - 35:24] Closing

  • Thanks for listening!


Quotes:

“[When recruiting for niche roles] companies have to look at what makes sense for their business from a cultural perspective and from a labor market perspective.”

“There’s a cultural component for us working on [projects together and in-person] that is very important for our growth as an organization. It strengthens and deepens our commitment to our values and our purpose.”

Resources:

Real-time Job Postings Salary Data


Contact:
Kimberly's LinkedIn
David's LinkedIn
Dwight's LinkedIn
Podcast Manger: Karissa Harris
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[00:00:02] Here's an experiment for you. Take passionate experts in human resource technology

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[00:00:21] mix thoroughly and

[00:00:22] Voila, you get the HR Data Labs podcast where we explore the impact of data and analytics to your business

[00:00:31] We may get passionate and even irreverent

[00:00:33] But count on each episode challenging and enhancing your understanding of the way people data can be used to solve real-world problems

[00:00:41] Now here's your host David Turetsky

[00:00:46] Hello and welcome to the HR Data Labs podcast

[00:00:48] I'm your host David Turetsky alongside my friend trusted co-host

[00:00:52] colleague partner and salary comm co-employee

[00:00:56] Dwight Brown

[00:00:57] David Turetsky, how are you?

[00:00:59] I'm okay

[00:01:00] As you can tell I've had a lot of caffeine today

[00:01:03] So this is gonna go really go by really fast. David's like a hummingbird today. He's just all over the place

[00:01:10] Why I don't know why the flight of the Valkyrie just came to mind that song

[00:01:15] But we have a very special guest today

[00:01:17] Kimberly Bowen Kimberly, how are you? I'm fantastic

[00:01:21] I I'm probably gonna match your energy. So just get ready. Awesome. Yeah, there you go

[00:01:27] Kimberly tell us a little bit about you and how you got to this moment in time. Yeah, so I

[00:01:34] Grew up as an Air Force brat. I'm based in Chattanooga, Tennessee, but grew up all over this great country and Canada

[00:01:41] Actually graduated from high school there Wow

[00:01:45] And I worked for a major disability provider and have been in HR for about 23 years now

[00:01:51] That's awesome. So you speak Canuck?

[00:01:54] I do not

[00:02:00] I

[00:02:02] Like to watch hockey I do not play but I do like to watch I got into it

[00:02:07] You know and in high school, we had a great hockey team

[00:02:10] And so yeah, I'm still a very much a hockey fan to this day

[00:02:14] As the Canadians would say there was a fight and then a hockey game broke out

[00:02:20] I was gonna ask is it do you like hockey for the hockey or do you like it for the fights?

[00:02:24] I like it for the fight, but you know

[00:02:28] Hey listen, I played for 50 years. I've only gotten to like five or six fights during that time

[00:02:33] I have oh, I well you weren't doing it, right?

[00:02:41] But I'm a goalie too and a goalie fight is a very rare occasion

[00:02:45] That's rare. Yeah, my helmet's right behind me

[00:02:47] But yeah, no, it's it's not it's not something that we actively tried to do

[00:02:50] Yeah, no in your in your position. That makes complete sense

[00:02:55] Thank you. But now that you've told us all that background now

[00:02:59] I'm going to ask you was that the one fun thing that no one knows about you

[00:03:02] Do people kind of know about that about about you?

[00:03:04] Yeah, so I think most people know that there's there is one fun fact that people don't know and I'm gonna tell it

[00:03:10] As quickly as I can

[00:03:12] And I'm gonna tell you what I'm gonna tell you

[00:03:14] Yeah, I will tell you the truth. I'm gonna tell you the truth. I'm gonna tell you the truth

[00:03:20] I am going to wear this helmet as quickly as I can

[00:03:24] And it I will be very transparent is kind of born from trauma from a trauma experience

[00:03:30] But here's the deal. I

[00:03:32] Have a wardrobe calendar and I can tell you what I am going to wear

[00:03:37] 365 days of the year. I

[00:03:40] In high school

[00:03:42] I'll just tell you my maiden name is strange

[00:03:44] So I was Kimberly strange and if you remember in school, it was always last name first

[00:03:51] So the very first day of school

[00:03:55] Teacher would take attendance. I was strange Kimberly

[00:04:00] So I was primed for all the bullying. Oh my god. I'm so sorry

[00:04:06] That's like 25 years of therapy in the making

[00:04:11] So by the time I got to high school

[00:04:13] I you know, there's nothing I can do about my name

[00:04:16] And I saw the mean girls and and some of the things that people were getting picked on for and I just will

[00:04:22] Never forget the very first day of high or the very first week of high school

[00:04:26] There's a group of girls really mean girls are a thing and they said to this this poor kid

[00:04:33] Didn't you wear those same jeans on Tuesday? Oh my gosh

[00:04:37] Yeah, and I thought okay. I can't do anything about my name

[00:04:41] But I can control what I wear and so I went home that night and I literally took every piece of clothing that I owned

[00:04:48] Out and I mix and matched as many outfits as I could so I never wore the exact same outfit

[00:04:55] And I wrote them all down and I did this for 30 days

[00:04:59] And then I did it again for another 30 days and another 30 days and after doing this

[00:05:05] For four years in high school. It just became a part of who I am and to this day

[00:05:10] I still use a wardrobe calendar so I can tell you exactly what I'm gonna wear

[00:05:14] That's people think I have the best wardrobe because they can never see me in the same thing

[00:05:19] Like for an extended period of time

[00:05:22] So that's why I said it was born from trauma because I was really just trying to avoid being picked on for something

[00:05:27] Other than you know strange Kimberly

[00:05:30] But it has served me well as an adult. I don't spend time in my closet

[00:05:35] Figuring out what I'm gonna wear every day. Yeah, I know

[00:05:41] People ask well, what if you don't feel like wearing that thing that day

[00:05:46] Well, then I just look at the calendar and figure out what else do I want to wear and then I swap those outfits

[00:05:51] That's amazing. That's brilliant. You officially win the award for the best

[00:05:57] Store hands down hands down of all the things we've heard none have been that good

[00:06:06] Everybody's gonna want to figure out how to do it. I so wish I could connect with somebody who could help me figure out

[00:06:13] Well, somebody can help me figure out how to do this in app format I could I could market this you and me

[00:06:19] It'd be great. We'll do it. We'll get it done. That'd be awesome sold Wow

[00:06:24] However, I have another thing that we need to definitely need to talk about so had you gotten your PhD

[00:06:31] You would have been dr. Strange

[00:06:34] Yes, I would have been dr. Strange didn't go that far in school just had the masters

[00:06:39] But yes, I would have been dr. Strange, but here's the thing one of the greatest characters

[00:06:43] It would have been super cool. It would not have been you know, it was not cool in high school

[00:06:48] But today yeah

[00:06:50] Actually, there was a faction of kids who you probably didn't want to hang out with but there were a faction of kids who loved

[00:06:55] Dr. Strange and probably would have embraced you as their God. Yeah, you I I missed that crowd. I missed them

[00:07:02] I don't know where those students were but no they were there they were there

[00:07:07] They were the invisible people because I was part of them. So I

[00:07:10] Know well, I was I was invisible too except for my name

[00:07:14] Yeah, well that's a good thing you stayed under the radar

[00:07:17] I was the only strange usually in the whole school. So that that usually got passed around pretty quickly Kimberly

[00:07:23] We already love you. So, you know

[00:07:25] Thanks, and the people who are listening are going oh my god. These guys are having too much fun

[00:07:30] But this is a podcast about human resources

[00:07:33] And so we've got to get to the topic because the topic is just awesome, too

[00:07:37] So today's topic is recruiting for niche talent in niche labor markets

[00:07:43] So Kimberly our first question is what's one of the biggest challenges in recruiting and retaining talent in today's competitive job market?

[00:08:00] Yeah, this is just a great question and I'm so excited to talk about it

[00:08:04] so I think there's two things that have happened over the last couple of years that both employers and

[00:08:10] Job seekers have to acknowledge is that the labor market has shifted

[00:08:15] As a result of coded one of the things that we know happened was that there was a pretty

[00:08:20] Sizable migration of people moving to different areas within the country

[00:08:26] So you had people that were in the city that were moving into more, you know rural areas

[00:08:32] Some folks migrated from big cities to small towns

[00:08:35] And so where the talent exists today and that heat map or the landscape of that is very different

[00:08:43] Than what it was even three years ago four years ago

[00:08:47] And so the first thing that I think companies really need to understand is

[00:08:51] What does their labor market look like today?

[00:08:55] Because most companies are used to just casting a net and you know hiring locally

[00:09:01] For specific talent and when we talk about niche talent, we're really talking about your finance

[00:09:07] your DTO your kind of highly specialized knowledge and skill sets and

[00:09:13] Maybe you're fishing in a pond where there's no fish anymore and

[00:09:18] So you've got to really adjust so one of the first things that employers have to do is really

[00:09:22] Re-educate themselves about what their labor market looks like today because like I said, it's gone through a pretty sizable shift

[00:09:29] And then the other piece that I think is also

[00:09:33] challenging within the labor market today is that three or three or four years ago the

[00:09:40] candidate or the job seeker

[00:09:42] Let's be honest

[00:09:43] They had the upper hand and there were a lot of things that people could ask for and companies were pretty flexible

[00:09:49] We were rolling out the red carpet for talent, right?

[00:09:53] And that's not so much the case anymore

[00:09:55] So the things that maybe were permissible to ask for or to even expect a company to provide three years ago

[00:10:02] It's just not a reality and I think all of this has changed so quickly that to be honest

[00:10:07] That to be honest, I think it's given both employers and job seekers a little bit of whiplash

[00:10:13] Because people don't realize that things have changed and so they're still operating off of some outdated principles

[00:10:19] And you know both both sides have got to make some changes to be able to meet in the middle

[00:10:25] because if you look at the labor market today, what's interesting is that

[00:10:29] unemployment is lower than it has been in

[00:10:33] Years decades, I mean I think we're 3.9 percent for the month of February

[00:10:39] And I think that equates to about six point five million people out of work

[00:10:45] But there's about eight point eight million jobs

[00:10:48] So if there's more jobs than there are job seekers

[00:10:52] Why can't companies hire and why can't people find jobs? So it's really this mismatch

[00:10:58] That that's happening in our labor market today that has to be addressed

[00:11:03] And has to be acknowledged

[00:11:04] So let's first take one of those pieces and try and examine it a little further because it's actually to me

[00:11:10] It's fascinating which is the culture of a company who's trying to recruit in their own market

[00:11:15] The world is now your oyster you can hire from anywhere, but you still have those managers who insist no

[00:11:22] I want to find someone local

[00:11:23] I want to have someone come into the office if they're an in-the-office type of place for right now

[00:11:28] Right and they then I think what you're saying is get over yourself

[00:11:32] This is no longer the situation where you can put an ad in the New York Times or wherever

[00:11:37] And expect someone to apply for it and then be able to walk in your office, you know to do the interviews

[00:11:43] You know the world has changed significantly right? I mean the dynamics of that of that have changed

[00:11:49] Absolutely, correct. So I think what companies have to do is they've got to look at what makes sense

[00:11:55] Not only for their business from a cultural perspective

[00:11:59] But what makes sense from a labor market and a talent perspective and how do you sort of marry the two?

[00:12:06] So I'll tell you what we've done within our organization is that we're a hybrid organization, right?

[00:12:12] So we have a percentage of our jobs that are what we call campus-based

[00:12:17] And folks are expected to come into the office

[00:12:19] but we also acknowledge that a percentage of our workforce needs to be fully remote and

[00:12:25] What is encapsulated in you know that particular bucket of

[00:12:30] Remote roles are those niche jobs

[00:12:33] So when we know that we need to hire in the technology space or in the finance space

[00:12:40] Because that talent pool is in such high demand and there is a short supply

[00:12:46] Compared to how many employers are needing to hire in that space. You have to be flexible

[00:12:52] So we allow those roles to be remote we allow those roles to to have more flexibility

[00:12:58] Around where they work and that works for us

[00:13:02] And do you ever see?

[00:13:05] backlash and resentment toward those niche jobs as a result of that

[00:13:11] Sometimes I mean, I think that but it's less about those roles. I think people really kind of understand

[00:13:17] Okay, it's difficult to find that talent in the local markets and so maybe you have to have to hire remotely

[00:13:23] I think where we still see some

[00:13:27] Expectancy is that just sort of as I talked about holding on to sort of outdated philosophies of hey

[00:13:33] I did this job remotely for two years during kovat

[00:13:37] I don't understand why I can't continue to do it remotely right and that's not really the debate

[00:13:42] I don't think anybody's debating whether the jobs can be done

[00:13:46] There's a lot of things that you can do the question is should you and so I think that's what we as an organization

[00:13:54] and most companies are really grappling with is

[00:13:57] based on our culture our

[00:14:00] Strategic plans where we're trying to take our organization

[00:14:04] What really serves that from a labor perspective?

[00:14:07] Can we do that with a fully remote workforce or can we do that with a hybrid?

[00:14:14] Or does everybody have to work in the office? And so I think that you know, that dynamic is different for every organization

[00:14:22] And companies have to make that decision but not in a vacuum, right?

[00:14:26] You look at you look at your peers. You see what other organizations are doing

[00:14:30] You take feedback from your employees you look at productivity

[00:14:34] I mean

[00:14:34] There's a lot of pieces of information that I think companies can look at to figure out what that needs to be for them

[00:14:41] But I think it's a very confusing picture right now because many companies are struggling with the what's the best thing and

[00:14:49] There really isn't a an answer you have

[00:14:52] Some on this side that say it's got to be everybody's got to be in the office and some this side that go

[00:14:58] Why and have been braceful remote and then there's some like you are in the middle where you know

[00:15:03] Some people can be some people don't don't have to be

[00:15:06] But to me there's there's some kind of freedom in being able to say I can hire the best talent

[00:15:14] I can if I don't worry about where they're located and take them my op and I'm sorry from if I'm insulting people the

[00:15:21] Myopathy of they must be in the office and they must do that

[00:15:25] Well, okay

[00:15:26] well

[00:15:26] Wait a minute if I can find someone who's got all the skills and they they check all the boxes except for one which

[00:15:32] Location yes, and if you kind of need them to be there every once in a while

[00:15:36] Okay fine pay for a plane ticket or a bus ticket or whatever or you know a train ticket

[00:15:41] But hiring the best person doesn't necessarily mean they need to live next door

[00:15:46] That is absolutely correct. And I think that's where for organizations like mine where we understand that and so we have that flexibility

[00:15:54] And let me say, you know if we have a role that does not fall within

[00:16:00] The finance or the technology space but maybe it

[00:16:06] requires a special experience or a special knowledge and

[00:16:10] We know that that talent does not exist in our local markets and we're going to have to go outside of that

[00:16:16] We will and we'll make that decision

[00:16:18] And so I think that's the key right is that you've got to have the flexibility within your organization

[00:16:24] To make different choices based on the circumstances and whatever is gonna meet your needs

[00:16:30] I think for those organizations that are trying to sort of shoehorn everybody into a one-size-fits-all

[00:16:37] Solution, I think that's where you have the the challenge

[00:16:41] But you know for us our employees work in the office if you are an individual contributor

[00:16:48] it's two days a week and if you're a people leader then it's three and

[00:16:52] So we still even within that they still have some days to work from home or work wherever

[00:16:59] They want to work and then in addition to that

[00:17:02] We actually offer one week out of the every quarter. You can work from anywhere

[00:17:08] So, you know if your family goes to the beach every you know, July

[00:17:15] And maybe you don't want to use your PTO and you don't want to take all all your time

[00:17:19] Go work from the beach for a week and use that as your work from anywhere for the court work from anywhere week for

[00:17:26] So I think again it's about that flexibility however, you can provide

[00:17:32] That flexibility within your organization and it supports your culture and it supports your strategic vision then do it

[00:17:41] Like what you hear so far make sure you never miss a show by clicking subscribe

[00:17:46] This podcast is made possible by salary comm now back to the show

[00:17:52] What about those single parents or even the parents that are not in the same situation

[00:17:57] To two earners who are they're both working

[00:17:59] Do you think that there is a way we can support them by offering whether it's a child care benefit?

[00:18:05] And I know that there's you know, the flexible spending account for child care, but I'm not talking about that

[00:18:11] I'm talking about access to like some kind of service or whatever or some reasonable accommodation

[00:18:18] So if the kid has to get off the bus and you said they need to be in the office three days a week

[00:18:22] When they don't have anybody to help them there

[00:18:24] What you know, what do you say about the kind of flexibility that's built into the people who have been flexibly working from home?

[00:18:32] So I think that gets into the benefits right of whatever

[00:18:36] Whatever that organization is offering and that really is about

[00:18:41] Meeting your employees where they are exactly. So you've again you've got to take a look at what can you do that's

[00:18:49] Reasonable right because everybody's got skin in this game. I can't solve child care issues for our workforce

[00:18:56] You know single-handedly

[00:18:59] They've got to meet us, you know meet us half your doctor strange

[00:19:01] But I am doctor strange, but I don't my powers are not working

[00:19:07] My powers are not working right now

[00:19:10] But we've got we have such a robust so we have things like

[00:19:15] So one of the things and not to skip away from child care because that that certainly is important and that's a whole other

[00:19:21] Issue you guys could do a whole other show

[00:19:23] on the lack of child care in this country today, but

[00:19:28] What's also on the other end of that spectrum because we're dealing with the multi-general

[00:19:33] Multi-generation workforce is you know caregivers. So we have a lot of our employees that are taking care of parents

[00:19:41] And so we've got caregiver leave we have you know other benefits we do have backup child care

[00:19:49] Support so we do have those types of benefits

[00:19:52] That can support our employees and making plans and how to manage some of those pieces of their life

[00:19:58] Right, and then again, we also you know, we have we have managers who are empowered to say

[00:20:04] Okay, I'm gonna work with this person and if they need to get a kid off the bus for the next four weeks

[00:20:09] Because they need time to make alternative arrangements

[00:20:12] Then I can do that. So I again it goes back to

[00:20:17] employers have a lot of flexibility and what they can do but the flip side to that is

[00:20:22] The employee also has to meet him in the middle and they can't expect that we're gonna carry the brand or carry the weight

[00:20:28] Of all of this

[00:20:29] They've got to make some decisions and some concessions too

[00:20:32] And if it's not the right culture the right organization if you're trying to work a hybrid job

[00:20:38] And you really need a hundred percent fully remote because of your own personal circumstances

[00:20:44] Then you know as an employee you have a choice to make

[00:20:48] You can't expect the employer to solve all of those issues for you. Oh, so it's two-way street two-way street

[00:20:55] But I think that as I said at the beginning

[00:20:58] Everybody's kind of recovering from some whiplash because things looked very different three years ago

[00:21:03] Sure, and that's one of the problems though is that whiplash?

[00:21:07] It's not all on the employee and it cannot be on the employer

[00:21:11] There has to be some give-and-take and it has to be a mature conversation

[00:21:14] That's right

[00:21:15] It's not always been the case

[00:21:16] As we've seen actually with return to work where one side says you're gonna get your butt in here and you're gonna be

[00:21:22] Here five days a week and you're gonna be eight hours a day. You're fired

[00:21:25] I mean, I'm not really sure what that leader was thinking about when they were so draconian about that

[00:21:32] You know pronouncement, but that's not what we expect after what we just dealt with through kovat 19, right? So

[00:21:41] You know as employees let's put on an employee hat now

[00:21:45] You know the equations changed a little bit too and we now have seen that employees have gotten some of that

[00:21:51] quote-unquote power

[00:21:53] About how I want to work how I want to live and what my balance between life work is not work life

[00:22:00] Work so that in the intentionality of I want to live and then I have to do my job

[00:22:07] Not I'm gonna take a call at 10 p.m. Even when I'm putting my kid to bed because you know, there's an emergency

[00:22:14] People have gotten a little bit of that power haven't they? Yeah, absolutely. I would say so

[00:22:18] I mean, I think that you know three years ago when we were all trying to navigate through cove it and what was necessary

[00:22:26] You know decisions that were necessary at that time

[00:22:29] It definitely shifted things what I will say though is that

[00:22:34] hovid was

[00:22:35] Absolutely, you know for many of us will be probably one of the worst experiences of our lives as we you know

[00:22:42] Look back on our history

[00:22:44] And what we've lived through for for all of us that went through that but there was a life before cove it

[00:22:51] and it didn't wipe all of those things away and so I think that there are there there

[00:22:58] I think there are definitely some things that have changed and have evolved and are moving forward

[00:23:04] But there are also some things that are simply going back to the way they were pre

[00:23:09] cove it because that that's how those things work and so

[00:23:14] There is an expectation within organizations that culture is very important. There are things about you know an organization that

[00:23:23] It requires people to be in the office it requires people to have face time with one another

[00:23:28] so for example within my organization, we are

[00:23:33] extremely committed to community service

[00:23:38] We give to our community where the communities where we live and work we give to those communities through volunteerism

[00:23:46] Um through financial support

[00:23:48] We need our employees coming into the office to participate in those things because some of those things we do here on site

[00:23:56] You can't do that remotely. You can't pack care packages

[00:24:00] For you know homeless people you can't

[00:24:03] Um, you know pack care packages for teachers. These are some of the things that we do

[00:24:07] You can't do that from home now you you I won't say you can't

[00:24:11] But part of that is there is a cultural component for us working on those things together

[00:24:18] Right that is very important for for our

[00:24:22] Growth as an organization it strengthens and deepens

[00:24:26] Uh, you know our commitment to our values and to our purpose as a company

[00:24:31] And so for us those are important times that we would want people to be in the office

[00:24:36] So I and that that was the case pre coven

[00:24:40] So we weren't able to do those things during coven but now we can

[00:24:45] So that's not a new ask or you know something that we're just being difficult about

[00:24:51] We're just right sizing something that was already in play before

[00:24:55] We all got hit with coven totally understand what you're saying kimberly. However

[00:25:00] There's reasons to ask people to come into the office and that's a really good one, right?

[00:25:05] You know having an event like that

[00:25:07] Having meetings team meetings that you know, listen if you can please make it in for a team meeting

[00:25:12] We want to we want to be together. We want to you know, talk about things and you know, we want to try and problem solve

[00:25:18] however

[00:25:19] You know just like both of us know the commuting the cost

[00:25:24] The kids on the bus and not

[00:25:27] A lot of those things except for the being in person and being together and doing care packages, which are wonderful

[00:25:33] Those are all things that can happen remotely

[00:25:36] The the things about getting together and sharing your culture. Yeah, I get it

[00:25:40] But that's an event you can have people come into the event. Can't you? Of course, but here's the thing

[00:25:45] We believe that face-to-face interactions

[00:25:50] Albeit as I mentioned before two days a week or three days a week

[00:25:54] we believe all of those interactions in person meetings not just the

[00:25:59] Um the csr and and community service events, but all of that interaction

[00:26:05] Strengthens the culture of our company the relationships the working relationships that people have and so for us

[00:26:11] That makes sense

[00:26:13] And because I think that we have been able to clearly articulate that to our workforce and they get it

[00:26:18] We've been able to sustain that now we

[00:26:21] Again, we came back to the office a long time ago

[00:26:25] But you know, I I get that not everybody was on that same timeline

[00:26:29] So some people are at a different stage of this, you know worse than we are

[00:26:35] We've been back to work for a few years now. So yeah

[00:26:38] So it's very different

[00:26:41] Hey, are you listening to this and thinking to yourself man? I wish I could talk to david about this

[00:26:46] Well, you're in luck

[00:26:47] We have a special offer for listeners of the hr data labs podcast

[00:26:51] A free half-hour call with me about any of the topics we cover on the podcast or whatever is on your mind

[00:26:58] Go to salary.com forward slash h r d l consulting to schedule your free 30 minute call today

[00:27:07] And I think that kind of gets to the employee value proposition and when you're trying to find those really hard to find people

[00:27:14] You know or you have situations where you know

[00:27:18] You've already hired from the very beginning even pre-covid you hired excellent talent like my colleague dwight brown

[00:27:25] And never lived near a salary.com office not expecting him to come in except for like, you know on team meetings

[00:27:33] Like meetings or something. Yeah. Yeah, so, you know there is that you know, especially given what we were talking about about

[00:27:39] Niche markets and finding niche talent

[00:27:42] You know, it's really difficult as we we've just mentioned to try and look at a geographic area and say i'm only going to hire here

[00:27:49] right

[00:27:50] And then be able to extend an offer to someone who's in koala lampur or you know hiring someone overseas

[00:27:57] You know or even using gig work?

[00:28:00] Those have really got to be kind of your not necessarily a step stop gap

[00:28:04] But you know that's filling in for those niche players that you just can't find elsewhere aren't they?

[00:28:09] Um, maybe I mean, I think it depends on what you're hiring for

[00:28:13] I also think it depends on where you located, you know, I think one of the issues that we have is that you know, we're multi

[00:28:20] Location organization. So that's the other issue right is that we aren't just one building in one city

[00:28:26] um, we have

[00:28:28] What we would call three home offices within the the country and then we have about 75 sales offices, you know

[00:28:37] Um across the states so we have some options in terms of where we can put people right?

[00:28:44] So we don't always necessarily have to go to the remote because we have so many locations that we can

[00:28:50] Connect people to and so for us, that's a a unique

[00:28:55] Circumstance that I know not every employer has right but I think that's the you know

[00:29:00] So if you have a main office maybe in a major city, maybe you need to find talent elsewhere

[00:29:05] But do you have a smaller office or a sales office or you know somewhere else that maybe you can look for talent and in

[00:29:11] That particular labor market the talent that you need especially in that niche area is right

[00:29:17] For us, we're very close to atlanta. We have an atlanta hub

[00:29:20] And so we hire a lot of our niche roles in that office

[00:29:25] Versus in our chattanooga office because the talent pool there is much healthier

[00:29:31] For those skill sets than it is here in chattanooga and so I think geography definitely plays a role

[00:29:38] Um, but again, it's what type of flexibility do you have to make different talent decisions around?

[00:29:44] Where you place, you know the talent and if you have more than one office then you know use that to your advantage if you can

[00:29:51] Geography matters, but so does dispersion basically

[00:29:55] Well, one of the fun things that just happened to salary.com is a bunch of our associates actually

[00:30:02] Started we started hiring people but also we started realizing there's a bunch of people in the denver area

[00:30:08] And so like we could actually create

[00:30:11] Salary.com west because of all the people I think there's seven or eight people that are not far from

[00:30:18] Denver colorado or actually in denver

[00:30:21] So it's actually kind of funny how that's naturally kind of progressing to foment around that particular area

[00:30:27] And they actually do get together. There is a bunch of people who get together from that area to kind of

[00:30:32] What you know talk and get to know each other and help each other out because I I think a lot of them are

[00:30:36] Also, do I are they mostly in the consulting side? Yeah most of them. I like to say that I head up the phoenix office

[00:30:46] You and the two dogs are the phoenix office, right exactly my two employees

[00:30:51] They're kind of lousy employees, but you know

[00:30:54] Hey listen

[00:30:55] They're good employees

[00:30:56] But but what you say makes a lot of sense kimberly in terms of being able to

[00:31:01] You know so much so much of this is not only about geography

[00:31:04] But really do you have other offices that employees can come into and and you know

[00:31:11] dispersion definitely is a factor

[00:31:14] uh in those decisions as you go

[00:31:17] Absolutely. I think employers

[00:31:20] Want to be flexible. I I really do. I think they they want to be flexible, but

[00:31:25] You know what? I think is getting a little lost

[00:31:28] on folks is that at the end of the day, you know companies are going to

[00:31:33] To do what what they think is best for you know, their strategic plan and their their growth

[00:31:40] um and

[00:31:42] Employees will have to decide

[00:31:45] If that aligns with what they're looking for and what their needs are and if you can find

[00:31:52] You know common ground and meet in the middle great

[00:31:55] um, if not

[00:31:57] Then keep looking until you find what really works for you

[00:32:01] You know, like I said earlier there's more jobs than there are people looking for jobs

[00:32:07] Um, so it's just about you know finding the right opportunity that fits your needs

[00:32:12] I mean one of the other ways we could take this which may be in part two of this conversation given the fact that where

[00:32:18] We we spend so much time on this which is the compensation angle of you know

[00:32:23] There the market for jobs has changed especially for niche jobs

[00:32:28] And the pay for those niche jobs have gone

[00:32:31] Through the roof in many cases

[00:32:34] Even to the extent at which we've seen unskilled labor rates go through the roof and it's putting a lot of compression and pressure

[00:32:41] On the skilled labor, so there you know, there's a lot to talk about here

[00:32:54] Maybe we can have you back and do round two on this

[00:32:57] Absolutely. I'd love to come back and you have to refer to me as dr strange

[00:33:05] The whole time hopefully you've seen the dr strange movies

[00:33:09] Okay, so you know what i'm doing when i'm moving my hand i'm moving my hands in a way

[00:33:13] That dr strange does when he does things with his hands so he opens up time portals anyways, that's right

[00:33:19] Kimberly sorry dr. Strange. It was so wonderful to meet you and to have you on the program

[00:33:25] Well, thank you. It was great to be here. I enjoyed the conversation

[00:33:29] It's it's definitely one worth having and I look forward to coming back again soon round two dwight

[00:33:35] Thank you. Thank you and thanks for being here actually after this i'm going to go do my wardrobe calendar

[00:33:41] Um, well, but the problem is i've only got two outfits so you know my week is gonna be a short week

[00:33:49] I'm gonna be in my pj's half the time

[00:33:52] Wow

[00:33:54] This is another one fun thing that knew no one knew about dwight

[00:33:59] Exactly

[00:34:02] No, but wait we're wanted to know

[00:34:05] After dr strange and I come up with that new wardrobe calendar and it's going to be called

[00:34:09] Dr. Strange's wardrobe calendar. I love it. It's going to sell millions

[00:34:14] Millions I got to witness the inception of this idea

[00:34:18] It's the app that the world never knew they needed exactly they need it

[00:34:24] Move over bumble here comes dr. Strange's wardrobe calendar

[00:34:28] Well, actually it can be an add-on to the dating calendar the dating apps because you know

[00:34:34] You want to have the right outfit for your date?

[00:34:37] That's exactly right

[00:34:38] Love it. We've already developed the business plan. No one steal this we have to patent it before we actually air the episode

[00:34:46] Again, dr. Strange. Sorry kimberly. Thank you so much. You're awesome. Thank you

[00:34:51] Have a great day guys you too and thank you all for listening. Take care and stay safe

[00:34:57] That was the hr data labs podcast

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[00:35:05] Thank you for joining us this week and stay tuned for our next episode stay safe