Summary
In this episode, we speak with Lou Carter, from Best Practices Institute about Workplacely, an innovative platform revolutionizing workplace culture. We discuss what is a "loved workplace" and how Workplacely assists organizations in crafting an environment that can't be ignored. We explore the Love Workplace Index, a powerful tool for gauging employee sentiment and engagement and Lou shares insights on identifying improvement areas to build a workplace where employees feel valued and connected to company values.
Key Takeaways:
- A cherished workplace fosters a sense of respect, alignment with company values, and collaborative achievement among employees.
- The concept of a beloved workplace is dynamic, shaped by external factors like technological advancements and changes in leadership.
- Work Placely provides certification to ensure genuine and transparent feedback from employees.
- The platform aids organizations in pinpointing areas for improvement and devising actionable plans to address them effectively.
- Work Placely empowers employees to share positive experiences and advocate for their organizations, while the Love Workplace Index utilizes tailored surveys and active listening to gather valuable insights.
- The Love Workplace Index serves as a valuable tool for due diligence during mergers and acquisitions.
- The quality of workplaces significantly impacts patient satisfaction, particularly in healthcare settings.
- The effectiveness of the Love Workplace Index is most pronounced in companies prioritizing culture and with a workforce size of at least 100 employees.
Chapters
00:00 Introduction and Background
01:21 Introducing Work Placely
05:39 The Fluidity of a Loved Workplace
07:01 The Challenge of Creating a Loved Workplace
08:21 Ensuring Honest Feedback
10:49 The Value of Certification
11:56 The Importance of Balanced Sentiment
13:11 Work Placely in the Tech Stack
14:09 Using Work Placely for Actionable Insights
23:41 Turning Insights into Action
26:36 The Role of Work Placely in Action Plans
28:26 Listening Tools and Future Developments
28:51 Custom Surveys and Listening Skills
31:07 Process and Use Cases
32:32 Using the Love Workplace Index for Due Diligence
34:22 The Soul of the Organization
35:20 Loved Workplaces and Patient Satisfaction
36:08 Company Size and Implementation
38:12 Remote Work and Flexibility
40:25 Defining Work
42:43 Ethics and Morality in Loved Workplaces
46:19 Improving Poor Companies
Learn more about your ad choices. Visit megaphone.fm/adchoices