netpresenter: The employee and emergency communications platform

[00:00:00] William Tinkep and Ryan Leary. You are listening and watching The Use Case Podcast. We have Frank Hohen from Netpresenter, and we're going to be learning all about his technology. Frank, would you do us a favor and introduce yourself?

[00:00:16] I'm Frank Hohen. I'm a founder and CEO of Netpresenter. Been at it for a very, very long time. I believe in 1980, I sold my first computer together as a teenager and made it my business. It's been quite the ride all these years.

[00:00:34] Frank, tell us a little bit about Netpresenter. What is Netpresenter? What's the problem you're trying to solve? Let's kick this thing off and learn more about you. The interesting thing is that Netpresenter was actually established in 1995, 1996.

[00:00:49] Some problems just persist. It's like how do you get messages across? How do people see your messages, to remember your messages? It's only got worse. Nowadays, people are just using their phones more than your internet. How do you actually get them

[00:01:06] connected to your organization? How do you get your messages across? There's much more to it than a boring internet and app, which 99% of our competitors do. It could and can be a lot more fun. We're a bit extraordinary in that. We do a couple

[00:01:21] of things very differently. Tell us a little bit about that. 1995, we were actually looking at the PC revolution. That was the beginning of networks. It was very basic then. We're looking at how can you actually get your messages across

[00:01:46] in an excellent way? We knew these big digital signage screens you had even then. Very expensive and specialized hardware and computer. Very difficult. You have all these computers in your network, thousands and thousands of them sometimes. Why not have a

[00:02:06] digital signage on your desktop? Use your existing network. Use what you have, all that unused screen real estate set of buying these expensive screens and everything. And that's what we did. I think one of the first acts upon testing this,

[00:02:23] we have American roots, was we had some people working at the Pentagon. One of the first informal acts, never formal of course, was we brought down part of the Pentagon network basically because one of the guys was working there and he was

[00:02:40] testing it. He's not working anymore. I'm not going to name him. We just needed to test something and ensure how the software was performing in terms of bandwidth users and everything. That was one of the first things we did. Because basically if you want to have

[00:02:58] signage, screens, video, all these things running on your network, you should be very very sure that it doesn't bring down your network. There's a bandwidth in terms of CPU and all these things. We found a solution for that problem and the rest as they say is history.

[00:03:15] First users were for example the Sonys, the Nokia of this world, then very big, but also US Space Command. I still had that shows that we went to come, the excellent shows like that. We had very enthusiastic Navy people coming up. Yeah, our battle group runs

[00:03:32] your software and we're very happy with it. Because we mimicked the Star Trek red alert flashing water. We mimicked that. So they literally had these, when they had an exercise, it was like all over all computers on these carriers and cruisers were displaying that.

[00:03:50] And we're like hang on, you know, we only sold a couple of hundreds of licenses to US Space Command. How come the whole bloody US Navy seems to be using this software? Who can you send? So we were just a small organization then. That was fun.

[00:04:06] It's a nice story. It didn't bias anything. I kind of feel like I can envision you, Frank, sitting in this like dorm style room with a bunch of monitors developing this platform. Just having a blast developing this. I feel like you enjoyed that.

[00:04:27] Yeah, it was basically you go into organizations and all their devices. We started with the PCs, digital signage on the desktop, which we use as a screen saver mechanism in order not to interrupt your work. But imagine going through, for example, one of our big hospital customers

[00:04:44] and it's running everywhere. It's running on the signs and the big screens. It's running on the nursing stations on the computers there. It's running on the tablets. It's on the mobile devices. If there's an emergency, it's a full blown emergency alert.

[00:04:58] Our system is actually being used as an ambulance system in many, many countries. So it's extremely scalable and robust. But imagine all these screens displaying your messages. That's just the ultimate cool because instead of you having to maneuver to certain areas in

[00:05:16] your hospital or company, hoping that people visit the internet, which they sell and do, except for holidays, I guess. Imagine your key messages being everywhere. Literally it's a blast because you can literally control everything you put on there. How is it today?

[00:05:37] Because one of the things, first of all, there's a lot of still in-person work, but with remote work and hybrid work when we're shipping computers to a place. Obviously the business has changed a bunch since you started it. What does it look like today?

[00:05:56] There you are. You're working from home and you're so-called part of a company, but you maybe rarely visit that company. You have colleagues. How do you actually get social cohesion or the must know of your organization? How do you get that?

[00:06:10] Obviously everybody is of HR spamming you via email, which you always ignore. Again, the internet is extremely useful. Most of our customers have tools like SharePoint. It's really reliable and robust, but it's difficult being famous if nobody recognizes you.

[00:06:30] It's an old European saying. It's on there, but if nobody sees it, it doesn't exist. Imagine that your headlines from your internet, the key information you want between the years of employees is actually all over the place. There was an infamous guy from Europe who once said

[00:06:54] quantity has a quality of its own. I'm going to name the guy. He wasn't so respectful in life, but that's another matter altogether. Basically, we repeat the living daylight out of your key messages. Imagine that being out there.

[00:07:11] That's impossible to ignore. Obviously you don't do that while you're at work. You don't want pop-up windows in your face while at work. You're on a coffee break and there runs the screensaver. If there is an emergency, you take over these devices evidently.

[00:07:25] Imagine that your messages are gently brought to you. An intelligent AI is monitoring what you've seen, what you've recognized. It actually can snooze information or emphasize information based on needs to be disseminated. Basically, what we're doing is we're giving

[00:07:43] organizations back a fighting chance knowing that most of the employees again are spending more time on the internet than on social media than on the internet. That's the whole thing. Organizations forget that it's possible to connect with their

[00:07:57] employees, even them working at home. That brings a lot of problems for them. Yeah. Frank, give us a couple of specific use cases. Give us a specific use case that the audience can grab on to understand the type of messaging and what they would expect.

[00:08:18] It can be anything you put on screens. If you're actually talking about important stuff, it could be things like social cohesion is important, sharing your successes or who's birthday and things like that. It could be things like compliance, cyber security awareness,

[00:08:35] even if it could be the poor guys from the help desk typically putting the most asked questions on there. It's anything which the organization needs to run smoothly. And having that information out there is sometimes it's actually relatively little

[00:08:53] information can actually smoothen the organization because it's like basically saying, hey management, what would you like every employee to know in general and today and specifically for this location? That could make such a big difference.

[00:09:07] Now translate that to Ryan, you're working from home, I see. Imagine that the information what's important of the organization automatically is brought to you in a gentle, friendly way and that you feel connected to the organization. They see that they appreciate you because they

[00:09:26] bring you information while they're not spamming you. Exactly. That's coming to be in a nice, subtle way that I can consume it, act on it and not feel annoyed. Yeah. And the act can be just now I know. This is all corporate devices, not personal devices. So corporate

[00:09:47] laptops. It could be. Well exactly. But obviously some customers they have their mobile devices off there. They say well here's the app you can download and that's sometimes on personal device but you're right. Now the essence is that that information is already in the

[00:10:04] organization. Right. But people just don't know about it and that's the essence. So they spend millions and millions on the internet and the information is gathering dust there. Well you feel maybe not connected to the organization or the information you need to

[00:10:20] do your work properly is there but it's not gently brought toward your attention without disrupting you. So who's running the messaging? Is that employee communications or is that? Typically it's employee communications because this is tool. It's old Marshall McLaren again.

[00:10:38] The medium is the message. Some information is just meant to be brief and concise and immediate and available. You know ISO manuals or big compliance manuals don't tend themselves well for tools like us. It's all about what is important, what matters, what brings good spirits

[00:10:57] in the organization if you have that. And for example can reduce the amount of people leave your organization if only a little bit. Brilliant. But then you have an active shooter alert for example or tornado warning and then comes our alert keep kind of platform

[00:11:16] kind of robustness into play because it's that as well. So it combines emergency notifications with being able to broadcast information with a smart AI. And if you mix that into modern state tools it's the first time because repetition has proven to be so powerful as a mechanism.

[00:11:36] You know look at politicians in the US. They repeat the different data information and at the end everybody believes them. It's a very powerful tool and we believe in what we're seeing from our customers they can take back, they get back a fighting chance

[00:11:51] against the almighty algorithms from external platforms which is taking so much time of their employees. Because how else would you do that? You know we can't monitor employees. You can't. That's against the law. Right. So now Frank you mentioned a couple of times

[00:12:12] smart AI. Talk about that a little bit. How are you infusing AI into the platform? It's obviously you can switch it off. I should always say that because some people it's like the cloud and you probably recognize that a couple of years ago the cloud was

[00:12:30] oh you should use the cloud for enterprise and now everybody's using it. Probably the same will happen with AI. I'm sure you agree with me. So you can switch it off. You can just use

[00:12:40] NEPLZNR and repeat a lot of your key messages. You're perfectly fine. If you bring in the AI then interesting stuff starts to happen. You know obviously we were first in this segment of employee communication to integrate a chat API into our platform which now everybody has.

[00:13:00] But we have something called smart campaigns and basically what that is is that you can literally have information pieces of information. You say to the AI hey this group or this department of this location should know this because 85% should know that. And the AI just starts sending

[00:13:20] it out. It monitors via small polls and questionnaires. It can be via QR codes or via pop-ups or on your app. It monitors a small fraction of your population and then it can actually

[00:13:33] snooze messages or ramp them up again. Yeah and no it knows the information you put on there and then it makes testing questions very short ones click click click and you're done. But

[00:13:44] the essence of that is that in the end of the day you know they know for example these cyber security awareness messages or these comply because that's statistically proven. The AI has taken care of that and that means you don't spam people with messages they already

[00:14:01] understand while the messages they don't yet understand get special attention. This is actually something that's a world first for us. It's a world first I should say because this way of using an AI basically makes broadcast with AI. AI monitors and steers then who receives

[00:14:19] what and when. That is extremely powerful because I'm not saying I'm not using the word brainwashing here but basically you know that information. Right and again you can segment what I love about this is different groups different times different all different messages

[00:14:36] all that stuff and with smart AI you can even get smarter with those types of things. If something's an emergency well it's an emergency and you can broadcast that that's different everyone needs

[00:14:48] to know about that. But yeah if it's a fire I'm happy to know that and sorry William for interrupting. No you're fine how did your business change during COVID? It's uh during COVID everybody was like there was blind panic in the corporate world

[00:15:04] because people working from home and some management by working around that was a bit more difficult and people were like how are we going to change that? And they had to think about new ways of connecting with their staff. So we had a big boom because of COVID

[00:15:21] people working from home frankly it never went completely quiet after that because people remain working at home. So that was a big one for us. What would you say the most consumed channels are? Is it because you know you have different ways to disseminate this

[00:15:43] information where do you find most of the employees are more receptive? Yeah that's a good question and actually you can have the sort of information which is most easily digested is not so dissimilar from your social media or TikTok or it's anything that's entertaining

[00:16:03] is more digested. You know it just digests better so anything where you can add a entertaining component to it is more easily digested. So it helps add a moving gift for example to you know which is generic which can be generated based on the messages you have

[00:16:19] if you make it a little bit more fun it's more easily digested. If it's personal, if it's CEO talking something about mental health or you know something like that where they get

[00:16:33] personal or they they kill themselves. No no yeah frankly to a little extent but I would argue that if you're knowing that your colleague is pregnant or your neighbor is in the hospital you know that's even more personal and it's kind of like there is the facts

[00:16:52] there's the stuff you need to know the cold hard information and then there's the human side what we always say if there's the human side mixed in with the other stuff you need to know

[00:17:00] if there's a good fair mixture of that then that's more easily you know we tend to that easily that more easily sticks. Now the important other thing is that again repetition we're building on a lot of research here that repetition is changing the way we receive

[00:17:19] information people think it's their memory or they even think it's true. So that is a very interesting mechanism of influence which is very underestimated. Obviously all advertising is based on it. Why we prefer one sugary drink from the other one

[00:17:41] because you know that it's so that mechanism it doesn't affect privacy or it's not surveilling on the employees being able to leverage that mechanism by itself certainly if you combine it with an AI changes everything and it actually again gives you a fighting

[00:18:02] chance knowing that the average person is an hour a day on social media at work that's around an hour an hour of your work. This is a study said an hour they're spending on the other person's platforms not on yours right so how do you actually ensure that

[00:18:23] that information whatever it is is not competing with what you want to communicate that's because what who are you as an organization if Ryan is sitting at home and he doesn't know what's going on but he does receive information via social media about

[00:18:38] your organization which might be so beneficial William you know what I mean so if you if you're not able to to reach and communicate whether it's an employee relationship or whatever it's a relationship it ends. What are we talking about here size of company that should be using

[00:18:57] the platform or is it based on size of employee account the complexity of their infrastructure what are we looking at here? I would argue that if you are able if there's a need for a fair size for an internet or sharepoint implementation

[00:19:12] then there's a need for net presenter so if you're like 10 20 don't bother if you're hundreds sure certainly if there's multiple sites but our customers range from the hundreds to organizations which have hundreds of thousands of employees so the idea of if

[00:19:26] you're using sharepoint if you're going to do an install of sharepoint then you should probably be doing this it's communication and them exactly it's communication one-on-one it's basically you're not communicating and that's the information that actually

[00:19:40] reaches the other person. Well the irony is you could actually drive adoption to sharepoint with exactly yes like if something goes live there that's really relevant super relevant to people and like you mentioned earlier it was an off you know it was a throwaway comment

[00:19:58] but it was just like an ISO ISO guide right 99 percent of the population is not going to care about that this is there's new some new ISO guidelines but the little bitty piece of people

[00:20:12] that do care that could be a message that goes to them and say hey by the way it's on sharepoint and they would care yeah so it's understanding your audience the segmentation of your audience understanding what they need to know what's again emergencies are different but what they

[00:20:28] want what they need to know and putting it where they're going to see I love it now question it comes up and I know Ryan's probably gonna ask something similar you're selling to HR you're

[00:20:39] selling to employee communications let's say do they ever get bogged down with how do we know it's working ah no the AI actually there's there's a lot of statistics built in there you can see

[00:20:52] if it was seen if it was understood if it were how often the smart AI actually takes care of the understanding part even and not just seen but understand information so back I think was what was Ryan was saying we did studies quantitative studies on internet

[00:21:10] versus internet and Nepozanner and you know to no surprise if you put information if you put your headlines of internet you need to know information of your internet your sharepoint on Nepozanner it we had the triple the amount of people who knew those headlines

[00:21:26] number one so they knew the most important information they should need to know but also the internet was on average at that organization there were several ones twice as well visited so two and a half actually so basically it's kind of like teasers it's

[00:21:44] always a tea if you have if you actually give people the essence of the information typically that's enough and those are interested actually click through because you can click through on these these screensavers or screens or use QR codes and go to the article if it's

[00:22:00] a big screen they actually visited visit the internet so it's kind of the synergy between your media because it's not about the media it's not about internet or Nepozanner even it's all

[00:22:10] about them being useful tools for the organization right so for one of not all the messages when media is alluded to this not all of the messages are emergency right so this is communication this is content this is affecting obviously employee engagement driving engagement

[00:22:30] etc for someone that's listening to this or watching and they're kind of like okay i get what net presenter does but what do i actually put out there what am i going to communicate

[00:22:44] what are some ideas maybe take that picture for them what kind of information you put on there you mean yeah kind of the use cases or content that you see most effective companies are pushing that are non-emergency messages so just content that's driving content driving

[00:23:05] engagements are basically the information they consider important i know i know that's kind of it's basically if they have the key information they have available for example as the headlines of the new section of an internet you literally put them on nepozanner so and

[00:23:20] what sort of information is that it's always there's a certain pride of the organization it's also social cohesion so our successes our new products you want your employees to be your marketers as well when they go home it could be completion about projects it could be

[00:23:36] sales targets being met it could actually be compliance information that they should or shouldn't do especially possible in you know many many health care customers in the u.s. you know obviously you don't want to get a you know medicine which you shouldn't according

[00:23:53] to the fda give anymore or the wrong doses or learn from from from mistakes it basically it's it's kind of like what's an urgent and what's important urgent is more timely and or important can take a longer time for that information to to bring bring across uh

[00:24:10] i see training i see training be an important component yeah actually the communications but what if they have a comms degree or they came up through comms they they know they

[00:24:21] understand all that stuff but this is a new medium for them it's a new way to kind of connect with their their employees because they've been used to communicating through email or through maybe sharepoint or something else so now now it's so training training them

[00:24:37] and getting them to understand here's the tool that you have access to you understand your audience you can separate messages you can do different things with messages again depending on whether or not it's important or urgent you can have a long tail if it's important

[00:24:52] and uh and people don't consume it you can make it a longer tail to where you get consumption you get you get them to your standing it's actually exactly and then was what ryan said he's right

[00:25:03] what kind of information basically this is actually whatever management or hr or uh or mt things everybody should know but it could also be on a local level for example the parking q1 can't be used uh tomorrow or there's there's there's bad weather upcoming there's a tornado

[00:25:23] warning in support of a weather alert all these kind of things if you really want everybody to know like that that's an app presenter if you got long tails and there's big manuals put it on your internet at least but you can literally say everybody should know this

[00:25:39] put it in epicenter and basically the ai can feed you back oh you know so many people know do you know do you want more people to know it and you just turn on the big knob

[00:25:48] and the ai ensures that more people actually see that information or information is is in terms of frequency or more devices is seen it's it's it can't be it's a very visual tool imagine working for your offices and literally it's everywhere so you know that that in terms

[00:26:09] of what marketers call the amount of impressions of your messages that's just an app presenter is just not comparable to any other tool yeah so frank when you when you get into demos and you're talking to prospects and you're walking them through a demo where where

[00:26:26] do you find that they're kind of like the most excited they look at this you get them into the demo and they're like get them to this point and you just know that they're

[00:26:35] excited now you've got them yeah it's kind of like the beauty always is that we try to run pilot dot organizations it's so easy as williams said it's very easy to deploy because you run existing networks and you deploy then you know if you want to you know

[00:26:52] put a cap on the head of the ceo you put the rest of her picture on there with a key message is a picture and you know like very proud of this and that and that's solved because

[00:27:02] literally working through these big hallways and they look left and right and all the unused devices typically 60 70 percent of the devices are displaying their picture and their key message that is kind of like being instantly famous that's that's just sold we had many so sales

[00:27:21] because we have people working from integrators system integrators being deployed at at the big organization and people say what's that on your computer always appearing as a screen server so it basically sells itself once you actually show it and i think that's a big compliment

[00:27:40] because that means we're doing something well i guess ryan i think with the right company you could use a lot of memes to convey stuff to make people laugh but consume the knowledge

[00:27:52] nonetheless like they they're gonna consume it and remember it but but do it in a funny way like doing it but then it's kind of take the right culture maybe the right c-suite

[00:28:02] to be able to pull that off but i could see that working where it's humor exactly is it one of one of our most popular features is having moving gifts in there so people just

[00:28:12] type in a message you know they just take their favorite moving gift they throw it in there and it just automatically adds fun to the component it would be a horrible implementer of this because i'd send out the emergency messages

[00:28:27] but i also started sending out some poop emojis like all this i'd send you what do you call those not anagrams what do you call those things where you just have the emojis and

[00:28:37] you got to guess what the sentence is yeah other puzzles something like that yeah yeah yeah i would you know the gamification is actually a lot of fun because basically there are forms of engagement of your staff so yeah the prize to win the fifa tournaments that

[00:28:54] it could be all these kind of fun components which that's kind of cohesion is is so important and just a couple of persons sitting in the corner playing fifa is not fun but

[00:29:05] taking pictures of it and sharing it over the organization while you were almost like boy i should have been at the office you know i've got that that euros are growing on right now and if you've got a company you're an american-based company but you've got a

[00:29:17] lot of presence in europe uh the uk europe you've got a lot of presence there having those scores go live after the game after the match is over and just popping that out to the

[00:29:29] european audience you know that france just beat so and so it's like it it doesn't take much to get engagement oh yeah and i'll tell you frank this this what i love about this

[00:29:41] conversation is you're probably the first person i'll be able to talk to from a tech perspective hr tech perspective that talks about employee audience groups in this way like you know so

[00:29:55] much of it is uh they don't they don't think like a marketer they don't think like a don't think like a media executive they they think like a you know like again like a comms person

[00:30:08] but now you've given them this toy but now they can do so much more with and they can then segment again again is this to ryan's point is this something that everybody needs to know yeah all

[00:30:18] right is this something that just this group or this group needs to go so like ergs uh s i special interest groups all those types of internal things like they don't have to go out to everybody

[00:30:33] but but but the beauty is is we're uh you're taking away all that spam spam you're taking away all that email that just gets deleted and even if it's texting it just gets deleted

[00:30:46] because it wasn't it wasn't for them like if you had an erg uh that cares about one thing or another and they just that's not their bit why are you sending them a message

[00:30:58] why are they receiving it so i could i can see the comms professionals both loving it but also having to have a deeper understanding of audience groups within their employee population yeah and

[00:31:09] we have many customers in the u.s for example with a famous example of george washington memorial hospital long-term customer and they even use it as far back as inauguration of can you imagine obama for emergency messages but also for training purposes for where should

[00:31:25] people sleep and things like that so we have many many of these large organizations using this for many many years in the u.s it has been an integral part of of of the media mix it in the

[00:31:35] organization it's because obviously communication should be fun because fun is more effective and we we reestablished that fun is more effective then you also need to make sure that enough people see it that means you need to repeat it and you need to have it on as

[00:31:48] many places as possible and the third is you shouldn't spam them shouldn't disrupt them while at work because then your productivity goes down the drain doing all these things while also ensuring your network is is not affected in a negative way and it and it can also work

[00:32:02] during emergency there's some pretty solid tech involved there just for me this product even after all these years it's a lot of fun it's like being your own broadcaster without the cost and without the bandwidth coming for all very old days of the common armiga video toaster

[00:32:21] era those i'm a long-term you know multimedia geek there and that was that was that was cool and everything but this what we can do right now with these existing networks and everything that's you know that's that's you have all the advantage of being a broadcaster without

[00:32:39] the cost and without the production costs and all these things curious to see have you been able to grab the have you been able to grab the increase in engagement from clients that

[00:32:54] are using the software so for example a client who was used not using the platform prior versus now and the employees consuming the messages and completing whatever that task is i know it's not the only use case but maybe it's open enrollment open enrollment for example

[00:33:18] maybe there's a you know 60 completion rate when we're two days before with net presenter it's now 87 percent are you able to gather that information or can your organization track that it's very difficult to establish the amount of productivity increase and what we what we

[00:33:36] actually can say is there's a lot more retention of critical information or crucial information and this is the engagement so people feel more happy and better informed that that came from that quantitative study so they feel more they feel better understood better informed

[00:33:51] because this is a bring medium it brings information is that you have to look on these things you know that's a different um further that yes we had customers literally saying well what are more productive now because they know what to do they know what's

[00:34:04] going on but again no large quantitative studies on that that we don't have that it's so basically to prove the pudding is in the eating meaning if you are able to get more employees engaged

[00:34:19] and better informed of what's what's management thinks is important and they feel better about that what does it mean for the organization customers are very happy the interesting thing is that we do believe that this should be a crucial integral part of of intranets and

[00:34:37] actually where our business is booming is is that most of our customers nowadays who have sharepoint come to us they all want that person as well so because it's a plugin into sharepoint it's really new they can literally in sharepoint type in the message

[00:34:53] make a nice visual and boom it goes so they have manual control of what's being put on there but let's say we're lazy and then the ai can literally distill take your headlines

[00:35:03] and distill it and make it fit into a screen with a nice picture and everything in there and it's basically your internet just goes out to your employees in an attractive way showing they know the headlines a lot more of actually go back to the internet to revisit

[00:35:18] so basically i would declare this a crucial add-on for any sharepoint or internet out there if you really want to be effective because it costs a lot of money why not actually maximize that investment as well right so black teams and google chat are they friends oh we

[00:35:39] integrate with tools like like zoom power bi sharepoint all these integrations we have those that's more than departmental level you know you don't have a slack session with 10 000 that doesn't work so it has its place for sure we use teams for example as well

[00:35:56] most of our customers are microsoft it has its place again this is a little bit higher up level in terms of the amount of people you can reach and it's also the appropriateness of who you

[00:36:08] reach a 10 000 persons select channel uh you could do that but yeah that's gonna keep you busy uh facebook messenger groups now that things and pages have good idea it's not relevant

[00:36:24] uh things out of every one i get bumped into it's the new spam basically yeah yeah yeah i get that in whatsapp a lot brian i've got one more do you go do you got something go for it

[00:36:36] when and this is going to be an it depends answer standing this up standing that presenter up at an enterprise let's say they have 5 000 employees what does that look like i'm not gonna name numbers here but i can basically say it if we have a pricing which

[00:36:54] is appropriate for an add-on to an internet meaning that you know we would be a 110 to 120 of the price of an internet right right if i know i think you meant i misspoke how standing up how fastly can they go live with the preserves sorry you mean implement

[00:37:10] implement yeah i said you if you have control over your network it's basically uh we work on on on pc and then also to mac uh basically if you control them and you can you send out a

[00:37:23] package and it's all on the devices it's uh if behind the computer there's a bit the big screens there's a there's a windows ish client as well then then it's the same we

[00:37:34] tweet that as a kind of a desktop so literally we we have implementations of tens of thousands of viewers running up in a matter of hours it's it's literally that easy it's like literally replacing a screensaver that's uh that's very fast and there's intelligent

[00:37:49] caching of content it even works on small and thin clients etc etc you know we've been around for for 30 years we all these things and works were even up so no more bringing down of pentagon networks and that never happened of course it was just yeah it's a

[00:38:09] that's frank this has been amazing i think i love what you guys are doing i've never seen net presenter in action so maybe one day we can i i think i i love what you guys are doing so yeah thank you for coming on