E116 - The Future of HR Tech, AI, & ChatGPT

[00:00:00] What's happening? I'm your hostess, Jessica Lee and I'm joined by my mischievous colleagues

[00:00:14] Madeline and Tim. And we're going to bring you some HR humor and some irreverent discussions

[00:00:21] on all things related to HR from recruitment and employee retention to the joys of dealing

[00:00:26] with difficult colleagues. Guys, how's it going? Do I sound like a robot? It sounded

[00:00:33] so formal. Like you're like, hey, it's a real radio show, you know. Well, the reason

[00:00:39] for that Tim and Madeline is because I told ChatGPT to write me a podcast intro and

[00:00:45] it wasn't good. So then I said rewrite it and make it funny. And that's what it gave

[00:00:50] me. So clearly, some things to still work on. And what I was supposed to say next was

[00:00:57] kick back, grab a cup of coffee or something stronger after you're kind of day and join

[00:01:02] us as we offer a light hearted take on the studious business of HR. This is our HR

[00:01:08] shenanigans podcast and we're excited to have you along for the ride.

[00:01:12] It's our change the name to HR shenanigans.

[00:01:15] This is now the HR shenanigans podcast. Well, that is our three listeners a little hint

[00:01:22] into what we're going to talk about today. Before we go there, I know this was a while ago

[00:01:30] but we have to actually rewind and go back to the Super Bowl because like we have to

[00:01:37] dissect the commercials and talk about it. So I want to hear favorite most memorable

[00:01:43] commercial. I did hear feedback that like the commercials this time around weren't as

[00:01:48] memorable but Madeline favorite commercial.

[00:01:51] I didn't love the commercials. I'll say that. I love the clueless one. I'm excited

[00:01:59] for the Nike movie, the Michael Jordan Nike movie. So I like seeing that trailer.

[00:02:04] Yeah. Clueless was good. Alicia Silverstone looks so good and I want to be you could

[00:02:11] be her for next Halloween and I could be Deon. We would be like fantastic.

[00:02:18] Let's do it. I love that.

[00:02:20] It was shout out. It was funny. I actually because I'd do some work with the work day

[00:02:25] team. I know Madeline does as well and I actually sent them a note and said, hey, congrats

[00:02:29] on your commercial. They do the rock star one where it's like we you stop calling

[00:02:33] your boys rock stars. So they had always like former rock stars like Ozzy Osborne and

[00:02:39] Kiss and stuff like that. That was kind of on I thought that was brilliant. Just from

[00:02:44] the workplace for me, I told the I like my message to the work day team was like this

[00:02:49] was the best HR tech commercial in the Super Bowl. They just go like thanks we were the

[00:02:54] only one.

[00:02:55] But I'm like no, it was actually really good. I actually like the the Duncan one with Ben

[00:03:03] Aflac.

[00:03:04] That was really special because somebody like one of the people was like he like hey do

[00:03:10] you know me and the guys like nope. That's completely like Boston. Yeah, that was a

[00:03:19] circle. JLo rolling up in the mini van in commercial at the end, I thought that was cute.

[00:03:26] My favorite was actually people disagree with me but it was very long commercial. You didn't

[00:03:31] know where it was going but it was Serena Williams and the Remi alcohol one. And I just

[00:03:38] thought the message was so good about like every inch like every inch matters. You don't

[00:03:43] think that little inch is gonna make a difference but like every inch matters and everyone

[00:03:47] on the team pulling their weight to get that one extra inch is gonna be what makes a difference

[00:03:52] to get to the finish line. And I just thought it was amazing. Strange for an alcohol commercial

[00:03:57] but good.

[00:03:58] Yeah, I love the GM one because I love that I want that EV one kind of truck they have so

[00:04:04] bad they only made like 100 and they have it in every freaking commercial and it pisses me

[00:04:07] off because they were sold out within like 13 seconds. And I'm like they keep showing it

[00:04:13] but Will Ferrell was like he was so again it was a great he was just funny and normal

[00:04:17] will Ferrell. I actually sent a message because like so we have a friend of ours who is

[00:04:24] an ad kind of person and I'm like holy crap when did Jesus like higher an agency? Like

[00:04:31] the Jesus commercials.

[00:04:32] There's two of them I think and I'm like they were actually well produced now thinking

[00:04:40] you know what forever in that for instance history Jesus never had a PR firm in our

[00:04:47] God for Jesus like he needed this.

[00:04:50] That's funny.

[00:04:51] I mean is that where you want your what is it called your tibing going to though? Like

[00:04:58] I don't I'm not trying to get religious but I'm like wow that's where like I thought

[00:05:02] the money was supposed to go to something else but if you're gonna spread the word which

[00:05:06] I think is one of the tenants of any religion right is to spread your message what better

[00:05:11] way to spread it than the Super Bowl.

[00:05:13] I was just like I was like holy crap I think Jesus won the Super Bowl commercial debate.

[00:05:19] Jesus spending 30 million per commercial to spread the good word you know that's very

[00:05:27] interesting.

[00:05:28] The other one was the guy from Top Gun in the Bud Light commercial where him and his wife

[00:05:32] were just dancing to the whole music I thought was like yeah.

[00:05:37] Yeah because they think the person's coming back on like we all do and they stop.

[00:05:41] They finally made it through customer service and then it comes back on these are doing

[00:05:45] them like brilliant.

[00:05:46] I was talking this one the other day though about like why do we have to be unhold anymore

[00:05:53] like when is that going to end?

[00:05:55] Like can we just like be told you're like some places do this right like you're in the

[00:06:00] queue.

[00:06:01] I'm like I'm just saying being unhold is like the worst thing ever.

[00:06:06] Why are we doing this to each other?

[00:06:08] It's getting worse it's not even like getting better going away it's like the whole

[00:06:14] time's an hour plus now for everything.

[00:06:16] Yeah I love when I like called Delta make a change and they'll say oh it's gonna be

[00:06:20] 18 minutes we can call you back I'm like yep bam and then I just go back work and

[00:06:23] they call me and I'm like this is amazing.

[00:06:25] It does trust though I like you worry like is it really gonna call me back why hasn't

[00:06:30] it called me back it's been about 18 minutes and my phone isn't wrong so get a little

[00:06:35] my hand starts sweating in that situation.

[00:06:37] I will tell you.

[00:06:38] Yeah like I can't do like don't call me back in 30 minutes it has to be 18 minutes because

[00:06:42] in 30 minutes maybe I call like I know but even then like they gave like see this is

[00:06:49] why I think Delta's customer service is by far the best of the airlines because like

[00:06:52] so when they call me back if I can't pick up they actually send you a number to call

[00:06:57] back that will actually get you to the front of the queue right from that so that's

[00:07:01] to me it's just so that's like that's the way it should work like you know.

[00:07:05] Delta.

[00:07:06] Shout out to Delta.

[00:07:08] Shout out to Delta.

[00:07:09] All right well we're gonna go back to the top of the podcast people are not going to

[00:07:14] know is this my original thought?

[00:07:15] Is this chat GPT dictating my words you'll just you all will never know but I think if

[00:07:24] folks have not signed up for their chat GPT accounts you got to get in there.

[00:07:28] You got to get in there and play around a lot has been happening in the space of AI

[00:07:36] and this whole topic one of the big things that I think is so fascinating is like Microsoft

[00:07:43] Bing is trying to come back out on top like become the dominant browser even I am on a

[00:07:48] waiting list to like get in on the Bing AI action now because they have this amazing

[00:07:54] partnership with chat GPT but I think we want to spend some time talking about like was

[00:08:00] it really going to mean like where are there the opportunities and here's where I actually

[00:08:04] wanted to start so I put into chat GPT just to start like mess around some more I put

[00:08:10] in find me a candidate for a SQL engineer because I was just thinking about like how

[00:08:16] much time to recruiters spend like trying to learn Boolean and all these amazing things

[00:08:21] and like putting things in quotations and plus signs and all of that I'm like shocked

[00:08:26] that I know how to do that still and I just put into chat GPT like find me a SQL engineer

[00:08:32] using those words no Boolean and what do you guys think it came back with?

[00:08:39] I'm going to say LinkedIn like you can go search on LinkedIn or something like I don't

[00:08:43] think it actually came back with actual candidates or maybe a list of potential profiles

[00:08:48] from LinkedIn or sites to go to like LinkedIn and D like giving you a list of different.

[00:08:54] Come on tell us where is that so you guys are smarter and like a step ahead so what

[00:08:59] it did came back in and said certainly here's an example job posting for a SQL engineer

[00:09:05] that you can use as a spring point yeah so then I said no no find me some resumes for

[00:09:10] job seekers who have SQL experience so then it said I'm an AI language model I don't

[00:09:15] have an access I don't have access to databases but then it got to where you said so here's

[00:09:21] what said it said job search website such as indeed LinkedIn Glastor monster you could

[00:09:26] post the job listing and online job boards reach out to IT staffing agencies including

[00:09:32] HRU tech who specialize in technology talent acquisition industry conferences so like it's

[00:09:40] not there yet but like you know if you start teasing this out like all the use cases of

[00:09:46] like what we could be doing and it getting smarter like it really does make you wonder

[00:09:51] like what skill sets are our own HR and recruiting people is going to have to come up with

[00:09:55] in order to like use it and like what's going to happen to things like Boolean logic

[00:10:01] and all of that that we're not going to need anymore this is my entire keynote for 2023

[00:10:07] like I'm doing this keynote like four times you see four books to do it so give us the

[00:10:13] headlines like what are you then I what are you gonna talk about yeah I spit again like

[00:10:20] I feel like I'm a novice comparable so to me it's not because like again I think keep

[00:10:25] people keep going tell us exactly how it's going to impact our world and in Shannon Pritchett

[00:10:29] I gave a shout out to Shannon she works for higher easy source con before that oh actually

[00:10:35] be career crossroads like we love Shannon I had made a comment on LinkedIn and she said really

[00:10:41] it's just it's the limits of your imagination of what this could be and she's got on

[00:10:45] that's the best example that's Earth's like saying someone said because whatever you can think of

[00:10:52] potentially this could do so if you think about think about every system you touch right now

[00:10:55] whether that's that ats whether that's that sourcing tool whether that's you know

[00:10:59] whether you're doing payroll right and you're in pay core or you know whatever like

[00:11:04] you like right now like what we know is that most of us are terrible like data right so you go

[00:11:11] someone comes down and says hey I need to report on whatever and you're like oh gosh you get into

[00:11:15] the system and you pull it and you're trying to put it into a table and you know and basically

[00:11:19] it takes you like 24 hours to create some stupid report for somebody and now you would just go to

[00:11:25] your digital AI assistant and say hey pull me the people that made the most in our company

[00:11:33] in 2022 by roll put that in a table format I need to graph it out in a pie chart

[00:11:40] and it would just immediately within like seconds would also go bloop here you go and you're like

[00:11:45] all right I'm a stud you know so for me it's it's this weird kind of definitely you know kind of

[00:11:52] like so I mean I'll give you a little insight to kind of like this keynote that I'm developing

[00:11:57] which is if you think about for most of human history we were laborers right we actually did

[00:12:02] the physical work we dug the ditches we poured the coffee we did we washed the dishes we made the beds

[00:12:08] we did we we actually labored and then over the last probably like three four decades I maybe

[00:12:15] started you know I guess really the admin of the computer we started becoming creators right now

[00:12:20] we're creating programs and we're creating content and we're creating policy and we're so now

[00:12:26] we have these new kind of roles and jobs that where we came creators and now with the event of

[00:12:31] this AI like chat GPT and all the other offshoots of this and having every every single thing having

[00:12:37] a personal assistant you actually become a narrator of what you want and desire in your life

[00:12:43] and your work and whatever it might be you know Madeline you want you know some new clothes for

[00:12:47] an upcoming trip you're going to talk with your AI assistant that's going to go and purchase

[00:12:52] those and have those come to you and when they don't work the AI assistant will actually have

[00:12:57] somebody come and pick those up from your house and and have laid this printed and blah blah like

[00:13:01] it's insane like every single thing you do in life will have an AI assistant to it so yeah

[00:13:07] like what your imagination could be it could even be like can you look at my bank account and see

[00:13:11] if it even makes sense for me to buy new clothes for this and I don't advise you to buy any new clothes

[00:13:17] for this travel yeah or like yeah yeah and like investment strategies right now most of us

[00:13:21] to set our 401k forget about it for 10 years never think about it even though the markets are up

[00:13:26] in down blah blah where AI will be like sending you like in the second message is going hey by the

[00:13:32] way based on some economic indicators blah blah blah we might want to transfer some of this money

[00:13:36] to this and move this in here and you're like yes so you know we have AI driven investment like

[00:13:41] portfolios you know that are that are you know reacting in real time to the markets whereas right now

[00:13:48] we're all kind of reactive to most things but this concept had been a narrator people go well

[00:13:54] then anybody could do that job well no no no you still have to understand like if you let's you

[00:13:58] know let's go back to you know you know Jay and talent management right leadership development

[00:14:03] of a program where you might not be creating the wording or the diet you know every single thing

[00:14:09] that would happen in this leadership program you want to develop you're narrating to the AI

[00:14:13] what what your vision of this is what it is the reiterations of it you know until you get it perfect

[00:14:19] and you can produce something that might have taken you 90 days or six months or a year maybe now

[00:14:25] it takes you a week right to get to that and so you're much so much more effective but you still

[00:14:30] you still have to be the expert you still have to understand and have the knowledge of it but you're

[00:14:34] now narrating you're not actually producing the content I think like the idea of being a narrator

[00:14:40] is like a completely different concept that like people are gonna have to learn what does it mean

[00:14:47] and how to do it and like part of the thing that you've like got me thinking about is like you have

[00:14:53] to almost be better than you are today at knowing like where you're trying to go and like what

[00:15:00] the outcome is like you have to have the end in mind and like be able to like ask and like get

[00:15:06] to the right place to get to the end and I don't know like that's like almost like a higher level

[00:15:11] of thinking that I don't know people have right right no no it definitely challenges says like

[00:15:17] that's what we don't like we don't like thinking like oh AI is going to take all these jobs you're

[00:15:21] right right AI will take millions and millions and millions of jobs but also will create millions and

[00:15:27] millions and millions of jobs that we don't even know yet based on that kind of higher level of

[00:15:31] thinking of where you know kind of where things have to go I mean but I can foresee this world where

[00:15:37] like game design development right you're gonna have these kids in their minds are gonna be going

[00:15:43] like hey here's what I'm thinking yeah in the reiterations of where they can go with this and how

[00:15:48] fast they can go um are just gonna be like next level like things that we can't even imagine um from

[00:15:54] that so it's it's super cool I think when we think about like um calculations like kids learning

[00:16:01] how to do basic arithmetic you know the kids know how to do you have to do know how to do math now

[00:16:06] well conceptually they really have to understand math concepts at a very high level

[00:16:10] on especially if you're like thinking about engineering and development all these things

[00:16:14] but will they ever have to actually physically do a calculation anymore no but they'll have

[00:16:19] to explain to the AI the calculation they need to have happened and why and that's like to me blows

[00:16:24] my mind too because you're asking children to think at a completely different level as well

[00:16:28] um just around me I think I think that's and I think that's what schools have been trying to do

[00:16:35] like with this new math idea which is very different than how like we even learn math but it's like

[00:16:38] like jeal Madeline no the new math if we could change our thinking but using AI with it that feels

[00:16:47] yeah um the I just think of an area that oh sorry didn't drop but I think that's a area that I

[00:16:54] think is interesting is like around travel like what like travel completely changed with like

[00:17:00] smartphones like we could look at Google and you could like find a restaurant and you could

[00:17:04] you didn't need to get these like travel books that like we had in our 20s and as teenagers and now

[00:17:11] it's like imagine traveling and just like having like your whole trip planned yeah

[00:17:17] just using AI and having the system imagine having like an entertainment digital assistant in your life

[00:17:22] it goes hey by the way tonight at msg billy jose plane and there's actually some last minute tickets

[00:17:28] I think you would like it you can get them for 25 bucks do you want to book it

[00:17:32] and you're like you never even think about looking but they're like like knowing that like

[00:17:36] Kim and I go to came and you know and we're like like the like the AI would go hey by the way

[00:17:41] just notice that delta dropped you know um flight costs for this trip I know you know

[00:17:46] I looked at your calendar or you have nothing going on maybe you guys remember like

[00:17:50] I mean just being that spidered into your life that it's actually thinking for you at a level

[00:17:55] that you never could or it's your anniversary coming up so we're gonna book a like a reservation for

[00:17:59] you this they have two you know times available at this great restaurant should we book it for you

[00:18:05] some people are scared about the big brother of this right like you could be talking about

[00:18:08] like you know bucket list trip for me is Santorini I would love to go to Santorini it's

[00:18:13] never find the time or it's too expensive or whatever and then like AI is going to hear that

[00:18:18] through your devices and know and concept just in the background be searching for the right

[00:18:22] place the right time the right price and then just give you give you the like hey by the way

[00:18:28] I know you guys have always wanted to go to Santorini and the funny thing is I'm talking to you

[00:18:32] like a real person because that's how the AI will actually sound and by the way most of this

[00:18:36] will not be written it'll be voice so you're gonna pick like I want to pleasant English woman

[00:18:42] probably in her 60s maybe my AI assistant right like he seems to help me

[00:18:46] 60s that's interesting little miss missus doubt fire yeah like helpful but also a little like

[00:18:54] you know for sure yeah British yeah I was gonna make you some compass and make you some tea

[00:19:01] um yeah yeah Madeline I'm curious like you know as much time as you spend with tech vendors

[00:19:12] like how soon is it going to be before um and maybe it's already happening that they all have

[00:19:19] like they're pitching things where chat GPT or something like it is embedded and like how quickly

[00:19:25] is that going to happen like I'm just waiting to start getting all the emails like what's

[00:19:30] gonna happen and then like how and I guess like how do like let's say me as a consumer a buyer of

[00:19:37] HR tech I just think what's really frustrating is everyone is going to be hacking something saying that

[00:19:43] it's the next big solve but like you know it's just I don't know that it's real and is it like

[00:19:48] really truly like chat GPT like um quality or is it just everyone saying they've got the latest

[00:19:55] snake oil so like how what's gonna happen in our marketplace well it's surprising to me that we

[00:20:00] haven't seen more of it like I thought for sure right away even like starting in the beginning of

[00:20:04] January I thought we'd see every like everyone doing a webinar everyone kind of pitching that they

[00:20:10] were gonna do something like this and there hasn't been much I mean like most of the good stuff I've

[00:20:15] seen is from like either Tim or like hungley um at recruiting brain food and I haven't seen

[00:20:21] anything great from a lot of the vendors there are a couple that are I think it's higher easy like

[00:20:26] you talk about Shannon and I think higher easy is kind of um talking about it and kind of figuring

[00:20:31] something out with their platform and then there's a lot that are just absolutely not touching you

[00:20:37] whatsoever I think some feel threatened like it conversation way I providers or like the writing

[00:20:42] off like I've seen some stuff from like the CEO of textio about um very like very well written

[00:20:49] and great information about like these are the things to be concerned about um and it's not a

[00:20:53] replacement necessarily for like especially reducing bias so um it was you should you should

[00:20:59] anyone should check that out um a Karen Snyder wrote something on that so I've seen a little bit

[00:21:05] here and there but for the most part and Bob barhymann at safety at two has been putting out some

[00:21:10] good stuff but for the most part I've been surprised we're not seeing more Tim what about you know

[00:21:16] I do think yeah I think part of it is because it is so new and early it's hard to build that

[00:21:20] stuff into your technology off like right away and then also we're at GPT3 GPT4 supposed to be

[00:21:27] kind of coming out end of spring which is supposed to be exponentially even better so I think there's

[00:21:32] just kind of like wait and see for a lot of these things and quite honestly some of the text will

[00:21:37] you put out a business because of what's going to be built from this right um and not because if

[00:21:42] you think about right now you think about within an ATS you know you have a position it's for an HR

[00:21:48] manager 50 people apply you have to go through this process of screening out some uh

[00:21:55] calling some screening some and then scheduling interviews between a hiring manager and the

[00:22:00] person and then all the middle person like right now you could literally not right now I said

[00:22:06] like the technology will be built in eventually where you could go hey I want you to actually

[00:22:10] assess and screen off 50 and bring back to me those that we should set for an interview

[00:22:16] and also then set them for an interview with the hiring manager you know or myself or whatever

[00:22:21] and like it's all you're going to have to do is speak that and bam that work will be done

[00:22:26] and again it's not going to be done in seconds because it takes time for all like the outreach

[00:22:31] and back and forth and blah blah but it will keep you updated as hey by the way being got one

[00:22:36] you know and you'll start to kind of see this stuff happen so that's going to take time to build

[00:22:42] that in it's going to take time to actually show people how to use it it's going to not work well

[00:22:47] and what you'll start to see is point solutions get it first so you'll go hey interview scheduling

[00:22:53] you just all you have to do is highlight the people that you want us to schedule and then

[00:22:59] sit and we'll schedule them for you for interviews and you'll be like wow that is life changing

[00:23:04] and recruiting you know you know and think about you know like other pieces of employee experience

[00:23:11] where you'd go hey can you can you tell me can you give me a list of the employees in our company

[00:23:17] that are struggling the most right now maybe a combination of performance combination of

[00:23:22] the the language they're using in their emails maybe they're down they're depressed whatever

[00:23:26] and it would tell you why okay here's the list and here's why each person's actually struggling

[00:23:30] and they're in their mind and then how should we kind of go about and combat that how should we

[00:23:34] help you know help these people um like i'm just yeah again i'm all i'm so excited about what

[00:23:40] the future is of this you know so it's pretty cool but so you know what that example you just gave

[00:23:46] this is where i think things could get really interesting so like i put into the chat how should

[00:23:51] you know the problem employee and so what it gave back to me was like a process so identify the problem

[00:23:58] and dress the issue develop an action plan and so then i asked it like well what's a good template

[00:24:04] for an action plan and it gave me some specifics of step one through eight here's the steps that

[00:24:09] you should take to develop an action plan but then i started like thinking okay what are

[00:24:13] this we're like over zoom or teens that i was having this coaching conversation with the person

[00:24:19] and like how many times are people in this experience where they're like the person's reacting i

[00:24:24] don't know what to do next so then i just asked it quickly like okay what if the employee is defensive

[00:24:29] and then it started giving me like six steps of like how to deal with the defensive employee

[00:24:33] and then i asked what if they're crying and then it started giving me the tips on like here's

[00:24:39] how to like deal with the person who's crying like show understanding refocus the issue

[00:24:44] offer a tissue or a break and then you know like then i asked it next like okay can i use

[00:24:50] humor to help situation and i just i feel like if you have like this real time like coach right

[00:24:57] there in the moment with you where the other person doesn't even have to know that you're like

[00:25:01] getting advice from a chatbot yeah to like deal with a situation i just feel like the use cases

[00:25:08] in situations like that or even if i need to get like a leadership coaching like interaction

[00:25:14] with a bot like i don't want to have to go to my therapist i really have one yeah i don't want

[00:25:19] to go to an executive coach or i'm paying you know hundreds of thousand dollars like how

[00:25:24] much it is do with that person like sometimes you just need prompts to like help me think good and so

[00:25:29] in that space of like employee coaching um or things of that sort i feel like there's some

[00:25:35] opportunity again think about how this is making us rethink now again let's go back to that let's

[00:25:42] say workday is our hcm and you go in and say hey by the way and let's say you're the boss i'm the

[00:25:46] employee and you go hey workday i i think tim is struggling you know how how can i have this

[00:25:52] conversation you're gonna have an a i that actually understands your leadership style every

[00:25:57] interaction you've had with tim previously understands maybe that you're a little bit conflict

[00:26:02] avoidant right maybe tim is a little defensive um and has other things going on in personal life

[00:26:08] based on like all the everyday all the data and now it's gonna come with a personalized plan on how

[00:26:15] you specifically as a leader should have a conversation with tim specifically as your employee

[00:26:21] that is completely specialized just for you too like to me that's the crazy piece it's not just

[00:26:26] saying hey how would i talk to an employee it's how would i talk to that employee right now in

[00:26:31] this time knowing who i am right lately a different level like it's so shocking to me that we're

[00:26:38] gonna have that and again whether that's 12 months 36 months five years i mean the adoption phase

[00:26:43] of this will take time right it'll be a decade from now and we'll still have companies who haven't

[00:26:48] adopted it but yeah more on that feel like it really takes like someone being open to like what are

[00:26:57] the possibilities and how can i use this like as leverage to just become like better and like round

[00:27:04] out my edges um like i think a lot of people go to the space of like i'm intimidated and scared by

[00:27:10] this but like if you're open to it like and just as a small example like i turned on in teams

[00:27:17] a speaker coach that after every team's call it's evaluating they speak too quickly too slowly

[00:27:22] did i say like that many times and it only takes me you know 15 30 seconds to skim it after every

[00:27:29] teams call but i do it and it makes you really self-aware of you're using too many gender terms

[00:27:36] you're saying like too much you're saying um too much right i'm not saying i'm getting better

[00:27:40] perfect but it certainly like helps you stay very cognizant of like where do you have opportunities

[00:27:46] to improve so i'm gonna see the new Microsoft um teams that like because of good obviously they

[00:27:52] you know put what 10 billion into chat gpt so now when you have a team's thing you can turn um an AI

[00:27:58] driven assistant on that well after the meeting's done we'll actually show you like hey here's

[00:28:02] the main takeaways and here's the follow-ups and here's uh i have a cause yeah yeah it's

[00:28:08] and again i think you know again you know everything is going to be about how can we make money

[00:28:11] so i think you know there's like you know it's some subscription that you can add right to your

[00:28:16] teams account or whatever um but even to the point i'm actually scheduling like you know

[00:28:22] future meetings because they were discussed you know um and what happened so yeah or even like

[00:28:28] you can eliminate certain meetings being like there was like really you could see actually not

[00:28:32] in that came from this meeting like the engagement was super low and maybe you don't meet this

[00:28:37] every week i can't tell you how much time like we spend in wasted meetings and then how much time

[00:28:44] like lately i've been in conversations about how do we make our meetings better smarter and like it's

[00:28:50] just insane amount of time in meetings and then meetings talking about meetings to try to make

[00:28:55] the better it's just it's horrible. Microsoft did say that's one of the things that they're like

[00:29:00] they're they're hoping that the AI will actually eliminate and reduce the amount of meetings right

[00:29:04] and show you like hey by the way um this like let's say there's eight people on your meeting for

[00:29:12] your teams meeting and like five or six of you are on multiple meetings throughout the week

[00:29:17] well if you're already all here and there is a way they actually consolidate some of this stuff

[00:29:22] right and get stuff done you know and more kind of use your time more wisely i think a lot of that

[00:29:27] stuff will probably happen. You know what jazzy? What?

[00:29:31] No it jazzy crazy is and it's i think it's like uh happens at a lot of big companies because all

[00:29:37] i don't work for a big company but kind of being involved in some of these calls i see it happen

[00:29:41] all the time where let's say the calls two hours and you get through everything you need to get

[00:29:46] through in an hour and a half people will still stay on the call for the extra 30 minutes

[00:29:52] not absolutely nothing but try anything it's like we can end the call now

[00:29:58] but there is like this it's a culture thing it's some companies where let's just all stay on and talk

[00:30:04] about other stuff now because you've been with 30 minutes i'm like no. And you're like look i got

[00:30:09] a life i'm like you deserve to wrap this up in 30 minutes and we could have been done with this

[00:30:15] but i love being able to give people the gifts of time back at the end of a meeting if we end early

[00:30:22] for sure. Well Microsoft you know i think that's one of like the really cool things interesting

[00:30:30] things there's gonna be things written in the history books about this. Microsoft the big bad

[00:30:35] Microsoft coming back on top you know we think it's a dinosaur there's so much to be made fun of

[00:30:42] but like Microsoft coming in strong when it comes to all things chat jbt a i regenerative a i

[00:30:49] mean i think that this is going to be an interesting story for satia nadella and how he's just

[00:30:55] coming in big and bad. I told him that on i think i think i'm Microsoft is the winner of the

[00:30:59] future of hr tech because if you think about really we're to our where do our employees spend most

[00:31:03] of their time it's gonna be an outlook it's gonna be on teams it's gonna be so they have the

[00:31:07] most data of our employees is right there. In generative a i will have the most impact within that

[00:31:14] that that environment and i think they could i mean i just think that they're gonna own hr tech kind

[00:31:19] of you know in the future are these these their position to now again the question is going to be

[00:31:24] is how much of this a i can be built into other products so that you know we don't rely on

[00:31:29] Microsoft over you know the oracles of workdays the sap's blah blah blah you know right right oh

[00:31:36] Microsoft well in the spirit of trying to be better do better use you know all things chat gbt

[00:31:45] here's what it says about being a great podcast host since i leave you in today

[00:31:51] more than just having a good voice and interesting guest tim and madeline requires preparation

[00:31:57] engagement genuine interest in your topic and audience so here's what's time that's be prepared

[00:32:02] engage our audience be authentic listen actively cam this one's for you edit ruthlessly

[00:32:10] and continue to sleep improve and if we do this we can continue to refine our approach

[00:32:15] of a podcast engages our audience and hopefully keep them coming back for more so you know it has

[00:32:22] something for all of us to help us be better do more you know and hopefully

[00:32:27] nice time it'll guide us a better screen before we go like what we didn't talk about was the

[00:32:32] degenerative AI chat actually being able to replicate our voices so that we wouldn't even

[00:32:38] now i don't have to like i don't have to like track you guys down to get you on a i can just go

[00:32:42] i'm gonna have a i Jessica and a i mental not in the call what i'm gonna do is have my

[00:32:48] you know virtual assistant respond to your text messages that i just ignore because i'm too late

[00:32:53] to put my mental calendar in c and my free at the time that you're asking about and then

[00:32:58] you know you text us like by time so that's that's what i'm gonna do madeline is it's gonna look

[00:33:03] at our calendars and just respond to tim's response uh that's a great use of of AI

[00:33:08] i want to do with audio thus we have to be six year old british women

[00:33:12] i'll respond to that

[00:33:19] well hr famous land that's it another episode talking all things regenerative AI chat gbt etc etc

[00:33:29] wait for the next episode which will be better because we're gonna take these tips and

[00:33:33] you know cams gonna edit ruthlessly and we're gonna actively listen to one another and

[00:33:38] it's gonna be great um so for tim and madeline i'm jesse billy and this is hr famous we're out