In this fan-favorite episode of HR, We Have a Problem, Teri Zipper and guest Chris Taylor, Founder and CEO of Actionable.co, discuss why most training programs fail to drive lasting behavior change and what actually works. Drawing from data across 9,000 learning programs and over 100,000 participants, Chris shares the proven methodology behind turning workplace learning into measurable results.
The conversation explores the gap between knowing what to do and actually doing it, revealing that most organizations spend 80% of training time on content when they should be spending 75% on context and application. Chris introduces practical strategies including the 3:1 context-to-content ratio, accountability partnerships that triple success rates, and cohort structures that dramatically increase commitment when groups stay under 10 participants.
Key points covered include:
↪️ Training programs achieve far greater success with a 3:1 ratio of context to content, allowing participants to find their personal "why" in addition to understanding organizational objectives.
↪️ Accountability partners increase the likelihood of sustaining behavior change by three times when participants check in at least twice after the initial session, yet this free and simple tool remains underused.
↪️ Cohort learning becomes significantly more effective when groups stay below 10 participants, with daily practice expectations and regular progress reviews at the start of each session.
↪️ AI will commoditize the "how" of change through accessible content, but human facilitation remains critical for helping individuals discover why they care enough to actually change their behavior.
Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:
Sapient Insights Group
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Teri Zipper
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Chris Taylor
Actionable.co
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