Laura sits down with Fred Leong, Head of People and Culture, to explore what it takes to build high-performing, human-centered teams. They discuss radical candor, trust, empathy, and emotional intelligence, alongside the impact of AI, productivity, and the challenge of finding real ROI.
The conversation highlights the importance of learning and development and why success is a team sport. Above all, they explore the human skills leaders can’t afford to lose sight of—reasoning, judgment, empathy, emotional regulation, and creating intentional conversations.
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