In this insightful episode of 'It's About Payroll,' Keenan Hart shares his journey of addressing the mental health provider shortage in Nevada by leveraging technology to bridge gaps in access to care. Joined by hosts Brian and Walter, Keenan discusses the importance of mental wellness, personal development, and the challenges of entrepreneurship. They explore statistics on mental health, the impact of positive communication through his platform 'Francis,' and how businesses can foster happier, healthier employees. Tune in for a unique perspective on leadership, resilience, and creating a supportive work culture.

00:00 Addressing the Mental Health Provider Shortage

00:15 Casual Banter and Introductions

01:08 Economic Updates and Mental Health Statistics

02:43 Employee Happiness and Financial Advice

05:58 Message from our sponsor: Time TrakGO

07:03 Introducing Keenan Hart

09:12 Keenan's Entrepreneurial Journey

14:01 The Power of Encouragement and Positivity

19:52 Leadership and Building a Strong Team

24:48 Mindset and Overcoming Failures

33:36 Embracing Failure and Learning from Mistakes

33:49 Radical Honesty and Healthy Conflict

35:17 Personal Stories of Overcoming Adversity

36:52 The Power of Fate and Higher Powers

38:17 Mental Health Challenges in Entrepreneurship

43:31 Strategies for Mental Wellness and Leadership

48:24 Living at 100: Accountability and Trust

53:02 Final Thoughts and Encouragement

53:07 This or That: Fun and Lighthearted Questions

01:03:23 Closing Remarks and Farewell

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[00:00:00] [SPEAKER_01]: I realized that there was a huge shortage of mental and behavioral health providers

[00:00:04] [SPEAKER_01]: here in the state of Nevada.

[00:00:07] [SPEAKER_01]: And so I started trying to figure out how we could use that video connectivity

[00:00:11] [SPEAKER_01]: to be able to increase access to mental health services.

[00:00:15] [SPEAKER_00]: Welcome back folks!

[00:00:16] [SPEAKER_00]: It's about payroll.

[00:00:18] [SPEAKER_00]: We have another guest before us this week.

[00:00:21] [SPEAKER_00]: My man Keenan Hart, not Keenan Hart, don't get crazy.

[00:00:25] [SPEAKER_00]: My man Keenan Hart.

[00:00:27] [SPEAKER_00]: But before we get into that.

[00:00:29] [SPEAKER_00]: How you doing, what's good, man?

[00:00:32] [SPEAKER_02]: Man, it's another day that she is almost done as almost a holiday season.

[00:00:36] [SPEAKER_02]: He said this year is almost done!

[00:00:38] [SPEAKER_02]: And then we're gonna look up and show between 25 and 1.

[00:00:41] [SPEAKER_00]: No, no doubt.

[00:00:43] [SPEAKER_00]: It's definitely...

[00:00:44] [SPEAKER_00]: Oh god, last episode he's like, you know, it's going by so fast.

[00:00:48] [SPEAKER_00]: Clearly the year is definitely even more expensive.

[00:00:50] [SPEAKER_00]: You can get a message.

[00:00:51] [SPEAKER_02]: It's fast, huh?

[00:00:52] [SPEAKER_00]: Yeah, that's right.

[00:00:53] [SPEAKER_00]: That's just where it's just.

[00:00:55] [SPEAKER_00]: I'm good, man.

[00:00:56] [SPEAKER_00]: I'm good.

[00:00:56] [SPEAKER_00]: I'm good.

[00:00:58] [SPEAKER_00]: Yeah, man.

[00:00:59] [SPEAKER_00]: I'm good.

[00:01:00] [SPEAKER_00]: That was funny.

[00:01:01] [SPEAKER_00]: I mean, laugh with that.

[00:01:04] [SPEAKER_00]: So let's get into the pay news, man.

[00:01:08] [SPEAKER_02]: So the first thing I wanted to shout out was the fact

[00:01:12] [SPEAKER_02]: that there's talks of the interest rate going down.

[00:01:16] [SPEAKER_02]: Even though it will be like a quarter of a percentage.

[00:01:18] [SPEAKER_02]: Sure, something like that.

[00:01:20] [SPEAKER_02]: It still...

[00:01:20] [SPEAKER_02]: I'm a down.

[00:01:21] [SPEAKER_02]: Help maybe give all of us some relief and some aspects.

[00:01:25] [SPEAKER_02]: So that's a good thing.

[00:01:27] [SPEAKER_02]: I find it not a cool by the zebra.com.

[00:01:30] [SPEAKER_02]: It was sort of about a mental health statistics, right?

[00:01:33] [SPEAKER_02]: And as of July, 2024 really reshitted stuff like that.

[00:01:38] [SPEAKER_02]: So just some very interesting stuff on there that's being...

[00:01:42] [SPEAKER_02]: I love that.

[00:01:43] [SPEAKER_02]: So look, it says almost had little Americans experience and an episode of mental illness in their lives.

[00:01:51] [SPEAKER_02]: So I mean, 50% of us are going to have to experience that.

[00:01:54] [SPEAKER_02]: And estimated 26% of Americans age 18 older suffered from diagnosable mental disorder.

[00:02:02] [SPEAKER_02]: So that's a one and four, right?

[00:02:04] [SPEAKER_02]: One and four Americans are it.

[00:02:06] [SPEAKER_02]: And so it says women experience depression at a rate roughly twice three of men.

[00:02:13] [SPEAKER_02]: So for whatever reason, women are feeling more pressure, feeling more depression.

[00:02:18] [SPEAKER_02]: It's stuff like that.

[00:02:18] [SPEAKER_02]: It's like a lot of whole bunch of different things in here.

[00:02:21] [SPEAKER_02]: Yeah, so it says mental illnesses can start showing symptoms.

[00:02:25] [SPEAKER_02]: People can start showing symptoms at about age of 14.

[00:02:28] [SPEAKER_02]: So this happened even earlier in our kids lives and our families lives and stuff like that.

[00:02:34] [SPEAKER_02]: So no these things happen, right?

[00:02:36] [SPEAKER_02]: This is a serious thing.

[00:02:39] [SPEAKER_00]: Yep.

[00:02:40] [SPEAKER_00]: That's a good one.

[00:02:41] [SPEAKER_00]: I like it.

[00:02:42] [SPEAKER_00]: Yeah, it's not a joke, man.

[00:02:43] [SPEAKER_00]: Mine is...

[00:02:45] [SPEAKER_00]: I found an article from Forbes.

[00:02:47] [SPEAKER_00]: It was like five ways to boost employee happiness.

[00:02:53] [SPEAKER_00]: And I just, you guys can check it out and look it up and whatnot.

[00:02:56] [SPEAKER_00]: But the call out is like, it's almost laughable because they said number five was happiness

[00:03:02] [SPEAKER_00]: officer.

[00:03:03] [SPEAKER_00]: Right.

[00:03:04] [SPEAKER_00]: And I was just like...

[00:03:09] I mean...

[00:03:10] [SPEAKER_00]: Yeah, like I immediately think of my age or leadership.

[00:03:13] [SPEAKER_00]: And she's always having us laughin' and like, wasn't me able to...

[00:03:18] [SPEAKER_00]: She said it.

[00:03:19] [SPEAKER_00]: She's like, you can always expect comedy with me and whatnot.

[00:03:22] [SPEAKER_00]: Who is a comic?

[00:03:23] [SPEAKER_00]: So I thought about her immediately.

[00:03:26] [SPEAKER_00]: I mean, I don't know.

[00:03:28] [SPEAKER_00]: But then I immediately thought about my CEO, right?

[00:03:30] [SPEAKER_00]: And being like, yeah, let's hire a chief-baby.

[00:03:33] [SPEAKER_00]: He'd be like, what?

[00:03:33] [SPEAKER_00]: Oh, there's no art here.

[00:03:35] [SPEAKER_00]: They're not making money on that.

[00:03:37] [SPEAKER_02]: Don't just tell them they're the business.

[00:03:39] [SPEAKER_00]: Exactly.

[00:03:40] [SPEAKER_00]: And the reason why is that they did a survey and employee happiness was down 5%

[00:03:45] [SPEAKER_00]: year over year.

[00:03:46] [SPEAKER_00]: And I mean, we all know why, right?

[00:03:48] [SPEAKER_00]: Rates and inflation is going up constantly.

[00:03:51] [SPEAKER_00]: Prices things cost more and we make less and we get incremental raises.

[00:03:57] [SPEAKER_00]: Like, it is what it is.

[00:03:58] [SPEAKER_00]: But like for my call out to folks is, look, if you want more,

[00:04:03] [SPEAKER_00]: you gotta do more and doesn't necessarily mean working.

[00:04:06] [SPEAKER_00]: It could be just making smarter investments and doing things with your money.

[00:04:11] [SPEAKER_00]: You know, we don't have to work more.

[00:04:13] [SPEAKER_00]: But you can put your thought.

[00:04:14] [SPEAKER_00]: Think about 50 cents.

[00:04:15] [SPEAKER_00]: He's always like, you gotta put your dollars to work.

[00:04:17] [SPEAKER_00]: Right?

[00:04:17] [SPEAKER_00]: When you're sleeping, you gotta be making money.

[00:04:20] [SPEAKER_02]: And look, I think there's this fascination too.

[00:04:23] [SPEAKER_02]: This is just my opinion.

[00:04:24] [SPEAKER_02]: I don't know.

[00:04:25] [SPEAKER_02]: There's any stats.

[00:04:26] [SPEAKER_02]: A lot of things.

[00:04:27] [SPEAKER_02]: But I think there's a fascination with wanting to have that quick breakthrough.

[00:04:32] [SPEAKER_02]: Get that fast money or get that.

[00:04:34] [SPEAKER_02]: That fantasy life.

[00:04:36] [SPEAKER_02]: Like, I'm a window parable or window libraries.

[00:04:39] [SPEAKER_02]: I get that job out that six figure job right at a school or my son and

[00:04:44] [SPEAKER_02]: vacation, whatever it is.

[00:04:45] [SPEAKER_02]: And like, right?

[00:04:46] [SPEAKER_02]: It's the perfect environment.

[00:04:47] [SPEAKER_02]: This perfect, like, is that perfectionism that I think a lot of us are chasing.

[00:04:53] [SPEAKER_00]: Oh, yeah.

[00:04:53] [SPEAKER_02]: But in that's a dream, right?

[00:04:55] [SPEAKER_00]: It's the instant satisfaction.

[00:04:58] [SPEAKER_02]: Yeah.

[00:04:58] [SPEAKER_02]: Yes.

[00:04:59] [SPEAKER_00]: More and more of a thing with the age we live in because everything is on your phone.

[00:05:05] [SPEAKER_00]: And everything, I think about the comedian who was like, Amazon, we want to quick.

[00:05:10] [SPEAKER_00]: Now give it to me before I even order it.

[00:05:12] [SPEAKER_00]: Like, like, if you want to think so quickly, that there's no, and that's it.

[00:05:18] [SPEAKER_00]: That's the why.

[00:05:20] [SPEAKER_00]: But the, so people, yeah, people are going to be, you know, it makes sense that folks

[00:05:25] [SPEAKER_00]: are upset year over year and employee.

[00:05:27] [SPEAKER_00]: You gotta do more for yourself though.

[00:05:29] [SPEAKER_00]: You cannot, you know, you cannot depend on your partner or your job for had like,

[00:05:34] [SPEAKER_00]: the things around you cannot be your happiness.

[00:05:38] [SPEAKER_00]: Like, drive like, you're not going to be instantly happy because, oh, my gosh, my job

[00:05:43] [SPEAKER_00]: is great or my gosh, my partner is great.

[00:05:45] [SPEAKER_00]: No, like, you have to create your own happiness and I understand it more now as I'm older,

[00:05:50] [SPEAKER_00]: but reading this stuff for years, but any who, before we get into a keen and man, let's

[00:05:56] [SPEAKER_00]: pay the bills.

[00:05:59] [SPEAKER_00]: And shout out to time, try go.

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[00:06:14] [SPEAKER_00]: for salary employees.

[00:06:17] [SPEAKER_02]: Bi automatically calculating standard 40 hour work weeks in accurately,

[00:06:22] [SPEAKER_02]: determining overtime when necessary, time track go ensures precise employee time

[00:06:27] [SPEAKER_02]: while maintaining accurate ptl balances.

[00:06:30] [SPEAKER_02]: Additionally, the system can identify instances where non-exempt employees may not

[00:06:36] [SPEAKER_02]: have reached the 40 hour threshold.

[00:06:39] [SPEAKER_02]: To learn more, please contact Tantraek Go at 808-321-9922 or visit www.tantraekgo.com.

[00:06:51] [SPEAKER_02]: That is, t i m e t r a k go dot com.

[00:06:56] [SPEAKER_02]: Let's go.

[00:06:57] [SPEAKER_00]: Let's go.

[00:07:00] [SPEAKER_00]: And then we're going to get right into it, man.

[00:07:03] [SPEAKER_00]: We have a great guest for you today.

[00:07:06] [SPEAKER_00]: His name is Keenan Hart.

[00:07:09] [SPEAKER_00]: He started his first company back in 2014 with the mission to increase access to health care in

[00:07:16] [SPEAKER_00]: Nevada.

[00:07:17] [SPEAKER_00]: What began as a quest to bridge the communication gap between health care providers and patients

[00:07:22] [SPEAKER_00]: has evolved into a thriving tech company powered by the simplicity of SMS.

[00:07:30] [SPEAKER_00]: From generating over 6 million in revenue to having over 8 million SMS

[00:07:34] [SPEAKER_00]: current conversations, Keenan's journey is a testament to the power of keeping communication simple.

[00:07:43] [SPEAKER_00]: We explore how his company through services like Francis, Connect and AI-driven Francis,

[00:07:50] [SPEAKER_00]: AI, continue to revolutionize the way business engage with their customers.

[00:07:55] [SPEAKER_00]: Join us as Keenan shares his experience, his lessons learned, and the hustle behind building a company

[00:08:02] [SPEAKER_00]: that's making a real impact in the world.

[00:08:05] [SPEAKER_00]: Let's get started and welcome my man Keenan Hart.

[00:08:08] [SPEAKER_01]: I really appreciate you having me here, man.

[00:08:09] [SPEAKER_00]: This is gonna be a blast.

[00:08:11] [SPEAKER_00]: Heck yeah, man.

[00:08:12] [SPEAKER_00]: Like you're feeling.

[00:08:13] [SPEAKER_00]: You haven't met my partner in crime, Walter, Walter Keenan, Keenan, I have me on his

[00:08:18] [SPEAKER_00]: show when I was probably happy and honored to be a guest in whatnot.

[00:08:22] [SPEAKER_00]: So yeah, man, we were looking forward to having you on, bro.

[00:08:26] [SPEAKER_01]: Walter, I feel like I've met you before, man.

[00:08:28] [SPEAKER_01]: I've heard so many great things about you.

[00:08:29] [SPEAKER_01]: I've heard of the origin story of what you guys have been doing, man.

[00:08:32] [SPEAKER_01]: It's still good to be in the same virtual room as you, man.

[00:08:35] [SPEAKER_02]: Likewise, like Brian said he had a great time on your show.

[00:08:39] [SPEAKER_02]: He raved about it.

[00:08:40] [SPEAKER_02]: It was excited to get you on the show.

[00:08:42] [SPEAKER_02]: So I'm excited.

[00:08:43] [SPEAKER_02]: Pleasure meeting you Keenan, man.

[00:08:45] [SPEAKER_02]: I'm excited to hear your story.

[00:08:47] [SPEAKER_01]: Well, I'm an open bookman.

[00:08:49] [SPEAKER_01]: I'm really excited to be able to dive in with wherever you guys want to chat about today.

[00:08:52] [SPEAKER_01]: So let's get after it.

[00:08:54] [SPEAKER_00]: Yeah, let's get into it, man.

[00:08:55] [SPEAKER_00]: So I want to start off by kind of exploring just a little bit of, I know we have a framework

[00:09:01] [SPEAKER_00]: and I'm definitely want to follow that.

[00:09:03] [SPEAKER_00]: But just tell us a little bit about you and what Francis is and then we can dig in.

[00:09:12] [SPEAKER_01]: Well, I think it's really important to kind of start where it all started for me.

[00:09:16] [SPEAKER_01]: One of the things that I've recognized as I've got a little bit older is that I've been

[00:09:21] [SPEAKER_01]: able to take advantage of things that the men in my family lineage before me never even could

[00:09:26] [SPEAKER_01]: imagine what was possible.

[00:09:28] [SPEAKER_01]: Now, my first name is Franklin.

[00:09:30] [SPEAKER_01]: I go by Keenan, my middle name.

[00:09:32] [SPEAKER_01]: I'm named after my great grandfather Franklin who was a sharecropper from Arkansas.

[00:09:37] [SPEAKER_01]: Now, one of the things that I wish I would have been able to explore more of was the sacrifices

[00:09:42] [SPEAKER_01]: that he went through just to put his family in a position to live a healthy and safe life.

[00:09:47] [SPEAKER_01]: Fast forward to my grandfather, guy named Harzley was put on a train at the age of seven years old

[00:09:53] [SPEAKER_01]: with his three younger siblings in Arkansas and said, go meet your uncle in Washington State.

[00:10:01] [SPEAKER_01]: Here's the equivalent to a hundred bucks.

[00:10:02] [SPEAKER_01]: Give it to my great aunt.

[00:10:04] [SPEAKER_01]: She took 50 of that 100.

[00:10:06] [SPEAKER_01]: Put the kids on a train and said, follow the route all the way through California up to Washington

[00:10:11] [SPEAKER_01]: ran out of money halfway there had a big bar when steel to be able to make it all the way to

[00:10:17] [SPEAKER_01]: Washington State at the age of seven showed up in Washington after going through that long journey

[00:10:22] [SPEAKER_01]: across the country and had to find his uncle ended up settling in an agricultural town called

[00:10:28] [SPEAKER_01]: Washington or Yakama Washington where my father was born.

[00:10:33] [SPEAKER_01]: My mother was also born.

[00:10:35] [SPEAKER_01]: My father was an entrepreneur who started up a whole bunch of different businesses,

[00:10:38] [SPEAKER_01]: started in the banking space and really instilled an entrepreneurial spirit in me.

[00:10:44] [SPEAKER_01]: Now, when I was graduating from college, I was looking around. I was working a dead end job

[00:10:49] [SPEAKER_01]: in the back of a warehouse moving around furniture office furniture cubicles, chairs, desks,

[00:10:56] [SPEAKER_01]: big conference rooms. And I looked around one day as I was getting my check and a guy came up to me

[00:11:01] [SPEAKER_01]: named Dion and said, hey man, if you just hold on for another year, you're going to be eligible

[00:11:06] [SPEAKER_01]: to get a raise and you'll start making good money like the rest of us. And in that moment,

[00:11:11] [SPEAKER_01]: I realized that I was going to have to figure out a different path in life because the trajectory

[00:11:16] [SPEAKER_01]: that I was on was going to mean I was going to end up in the back of a warehouse at the age of 40 just

[00:11:20] [SPEAKER_01]: like my man Dion here talking to some other young kid who's just coming in for a summer job or an

[00:11:26] [SPEAKER_01]: internship. I went home that day. I engaged with my dad. I said, hey, man, I want to be an entrepreneur

[00:11:31] [SPEAKER_01]: just like you and he said, what do you want to do? And so we sat down across from a table for

[00:11:36] [SPEAKER_01]: each other. Literally one on one and we started figuring out what type of business do you want to build?

[00:11:41] [SPEAKER_01]: And so in 2014 as right around when this started, I had discovered just by chance a bill that was

[00:11:49] [SPEAKER_01]: passed in the state of Nevada that said, you could have a virtual interaction with your doctor

[00:11:53] [SPEAKER_01]: and that doctor could be paid as if that happened in person. And so me and my pop started figuring

[00:11:58] [SPEAKER_01]: out how do we make this bill into something real? When out we found some interesting technology that

[00:12:03] [SPEAKER_01]: basically was called a smart presence device that a doctor could walk around or control a

[00:12:10] [SPEAKER_01]: movable computer through an environment like a hospital. And I went out for years trying to figure

[00:12:16] [SPEAKER_01]: out how is going to sell this technology to have a doctor show up on a screen, have them talk

[00:12:21] [SPEAKER_01]: to a patient and have a reimbursed as if it happened in person. For years, everybody told me no.

[00:12:27] [SPEAKER_01]: In 2017, I was having a buy chance conversation with a therapist that my family was a friend of

[00:12:34] [SPEAKER_01]: and somebody walked through the front door at his office. And she said, I'm so sorry but it took me

[00:12:40] [SPEAKER_01]: five hours to get here today as to my normal three and a half. And naturally I looked at her and said,

[00:12:45] [SPEAKER_01]: what took so long? She said, well, I had to drive here like I do every other Tuesday for my appointment,

[00:12:51] [SPEAKER_01]: but there was a truck rolled over on the freeway. And this is the only way that I can get access

[00:12:55] [SPEAKER_01]: to my medication because Dr. AJ, the therapist is the only professional who I have access to.

[00:13:02] [SPEAKER_01]: And at that moment, I realized that there was a huge shortage of mental and behavioral health

[00:13:07] [SPEAKER_01]: providers here in the state of Nevada. And so I started trying to figure out how we could use

[00:13:12] [SPEAKER_01]: that video connectivity to be able to increase access to mental health services. And so that was

[00:13:19] [SPEAKER_01]: how I started my first company back in the day, which was trying to increase access to mental health

[00:13:23] [SPEAKER_01]: services via video chat and other things like text messages. And fast forward to the pandemic,

[00:13:29] [SPEAKER_01]: our business was doing a lot better. And I still went out to my partners and asked a question,

[00:13:35] [SPEAKER_01]: what do you really struggling with? And they said, although people have access to virtual

[00:13:39] [SPEAKER_01]: assessments and virtual connectivity to their therapist or counselor, we still have a lot of

[00:13:43] [SPEAKER_01]: our staff members who are struggling in everyday scenarios. And so I started thinking, what can I create

[00:13:50] [SPEAKER_01]: that would give a boost of encouragement, support or a just a reminder of what a great job

[00:13:57] [SPEAKER_01]: somebody's doing in the real world if they don't want to talk to a therapist or a counselor.

[00:14:01] [SPEAKER_01]: So I started doing some research and I went out and I found this amazing program

[00:14:06] [SPEAKER_01]: called caring contacts of the University of Washington. In 2018, the University of Washington

[00:14:12] [SPEAKER_01]: started using text messages as a way to send a reminder of encouragement, a positivity,

[00:14:18] [SPEAKER_01]: or just something that was a reminder of a great job that you were doing, but they were using it

[00:14:22] [SPEAKER_01]: for suicide prevention. And I'll let you back up a little bit. In World War II, there was a

[00:14:28] [SPEAKER_01]: guy named Jerome Mado who was a soldier deployed overseas like thousands of other Americans.

[00:14:33] [SPEAKER_01]: And something unique about Jerome is he had an anonymous pen pal who wrote in letters of

[00:14:38] [SPEAKER_01]: encouragement. Hey, Jerome, we just want you to let you know somebody's thinking about you.

[00:14:42] [SPEAKER_01]: Goes to a new station, new letters will be inherited out, hey, Jerome, we hope you come back home safe.

[00:14:47] [SPEAKER_01]: This went on. He came back from war and was so inspired by those little handwritten letters

[00:14:52] [SPEAKER_01]: of encouragement that he got from somebody he didn't even know that he went into the field of psychiatry.

[00:14:58] [SPEAKER_01]: What he did is he helped his nurses when patients were discharged from his inpatient hospital

[00:15:03] [SPEAKER_01]: dealing with feelings of suicide ideation. He would have them write letters of encouragement

[00:15:08] [SPEAKER_01]: and support and positivity to them. Years later, they went back and found that not a single person

[00:15:14] [SPEAKER_01]: died by suicide who received those little handwritten letters from those nurses.

[00:15:19] [SPEAKER_01]: Flash forward to 2018, University of Washington said the modern day handwritten letter is a text message.

[00:15:25] [SPEAKER_01]: Yep. Now we're not just when I started thinking about how I was going to support my partners,

[00:15:29] [SPEAKER_01]: it wasn't just suicide ideation. It wasn't just the depressive episodes, but it was feelings

[00:15:34] [SPEAKER_01]: of stress, feelings of inferiority, feelings of anxiety. And the thing that I recognize is that

[00:15:41] [SPEAKER_01]: nobody that I am around on a daily basis often has somebody who's just going to tap him on the

[00:15:46] [SPEAKER_01]: soldier. There's all the shoulder and say hey man, you're doing a great job. Keep going. Remember,

[00:15:52] [SPEAKER_01]: you're a human being not a human doing. How can you time our fine time today to simply just be?

[00:15:58] [SPEAKER_01]: And those are the type of reminders that turned into Francis and we get paid to basically

[00:16:03] [SPEAKER_01]: spread positivity and encouragement in the form of text messages to as many people as we possibly

[00:16:08] [SPEAKER_01]: can. And that's been kind of my entrepreneurial journey to wrap it back to my great grandfather,

[00:16:14] [SPEAKER_01]: one thing I recognize is that the men in my lineage that came before me

[00:16:19] [SPEAKER_01]: overcame such hardship when it came to sacrificing their time and their work

[00:16:24] [SPEAKER_01]: and the effort that they put in every day. But one of the last obstacles that kept us from truly

[00:16:29] [SPEAKER_01]: being free was the ability to have conversations about our mental health. It was to take off those

[00:16:34] [SPEAKER_01]: invisible chains and invisible shackles about the things that limiting beliefs that we believed in.

[00:16:40] [SPEAKER_01]: And so one of my missions is to spread more awareness around mental health, how we can use

[00:16:44] [SPEAKER_01]: things like text messages to give a reminder of encouragement that more people need in the world today.

[00:16:50] [SPEAKER_02]: Then that is how we're proud for cleaning. Thank you for sharing that with us, your story,

[00:16:56] [SPEAKER_02]: your lineage and the fact that you're doing this to help people not a lot of people are doing that.

[00:17:00] [SPEAKER_02]: You're doing something that you love to do, which is helping people and it's also something that's

[00:17:06] [SPEAKER_02]: able to make a living off of. So I just want to just extend my thanks and appreciation for

[00:17:11] [SPEAKER_02]: you doing that because a lot more people could be doing this. I'm glad that you're prior near in that

[00:17:16] [SPEAKER_01]: word. Well, it really means a lot, man. I really appreciate the encouragement. I think we could do a

[00:17:20] [SPEAKER_01]: lot better by as men, honestly, being willing to encourage each other a little bit more.

[00:17:28] [SPEAKER_01]: What's not exactly part of the male persona, right? I grew up in athlete, played football,

[00:17:33] [SPEAKER_01]: basketball, baseball. I was around someone the most influential men in my life and they never really

[00:17:37] [SPEAKER_01]: talked about the feelings of inadequacy that we all feel, the pressure, the stress. And we all think

[00:17:43] [SPEAKER_01]: that we are stronger alone rather than stronger together. So that's why I love being able to have

[00:17:48] [SPEAKER_01]: podcasts and hop on a conversation like this with you guys because when we share our own story,

[00:17:53] [SPEAKER_01]: it's very easy for other people to find themselves inside of it. You know, first show, man.

[00:17:58] [SPEAKER_00]: That's one of the things that's really special about thing. Me and Walt because we like,

[00:18:02] [SPEAKER_00]: but we always sound in sharp sharpens iron. Iron sharpens iron. We always help many each other out through

[00:18:09] [SPEAKER_00]: difficult days, things like that. Send it to each other and know like, yo hang in there,

[00:18:14] [SPEAKER_00]: blah blah blah blah. And it makes a difference. And Kenan, would you mind it? I was blessed with a

[00:18:20] [SPEAKER_00]: subscription from Francis. Would you mind if I shared my post like my text message from today?

[00:18:25] [SPEAKER_00]: Of course, brother. This is an example of Francis and so Kenan I was on Kenan show and I mean,

[00:18:33] [SPEAKER_00]: yeah, on his podcast and through our conversation he was moved to bless me and my daughter

[00:18:38] [SPEAKER_00]: would have subscription to Francis. And I gotta tell you like, I'll reach out, I'll ask my daughter

[00:18:44] [SPEAKER_00]: every now hey, you still get the subscription. She's like, yeah, she's like, I'm not gonna lie.

[00:18:49] [SPEAKER_00]: It really hits. It really like makes my day some days and it's on time. So today's is,

[00:18:56] [SPEAKER_00]: if you're for me anyway, if you're constantly thinking about what you don't have,

[00:19:01] [SPEAKER_00]: you'll see all that is lacking. If you're thinking about all that you are grateful for,

[00:19:06] [SPEAKER_00]: you will see the abundance and gifts. What are you grateful for today?

[00:19:11] [SPEAKER_00]: So it's a little and I read it every day and I'd be like, oh man, wow, like, it's so on time.

[00:19:18] [SPEAKER_00]: I don't know if you grew up in the church, but like I've had my time of going to church and

[00:19:23] [SPEAKER_00]: things like that. And like when you actually trying to read and read the Bible,

[00:19:27] [SPEAKER_00]: read the word, you find randomly find the word that's on time. And you're like, wow,

[00:19:32] [SPEAKER_00]: that message was on time from today. And that's how I feel like it's like church for me

[00:19:37] [SPEAKER_00]: who goes text messages and it's super helpful man. And I appreciate that. And yeah, still still

[00:19:42] [SPEAKER_00]: looking to help you expand on that. And I like when you hit me up for the show, I was like,

[00:19:47] [SPEAKER_00]: yeah, man. Like, oh, it was so happy to have you on. But so now let's build on that, right? So

[00:19:53] [SPEAKER_00]: you talked a lot about the entrepreneur piece and now tell us a little bit about

[00:20:00] [SPEAKER_00]: the evolving landscape of leadership, the fast pace, the high-growth settings, like startups

[00:20:05] [SPEAKER_00]: and enterprise usually have, right? What's your experience building the teams, leading the teams?

[00:20:10] [SPEAKER_00]: How have you done that? What's that experience been like for you? Building a tech company really,

[00:20:17] [SPEAKER_01]: I mean, the experience has been it's been an ever-evolving process because the one thing that

[00:20:22] [SPEAKER_01]: I have found out is that entrepreneurship often acts as a mirror. Right? When we find,

[00:20:30] [SPEAKER_01]: we can look ourselves honestly in the face. We see some of the things that we're inadequate at.

[00:20:34] [SPEAKER_01]: And one of the biggest skill sets that you have to be able to build today is leadership. Now,

[00:20:40] [SPEAKER_01]: one of the core values that I was growing up on or I was brought up on was my mom would always say,

[00:20:45] [SPEAKER_01]: a leader, not a follower. And so one of the things that I think we have a unique opportunity to do

[00:20:50] [SPEAKER_01]: is start instilling better values in our lives that act as a north star that can lead us towards

[00:20:56] [SPEAKER_01]: the things that we're trying to accomplish. And when I think about building a team, we have

[00:21:01] [SPEAKER_01]: values like ultimate accountability. Now, ultimate accountability plays into the role of saying,

[00:21:06] [SPEAKER_01]: you're not just accountable for the group here but furthermore, you're accountable for yourself.

[00:21:11] [SPEAKER_01]: And when you're ultimately accountable for yourself, everybody else around you seems to be taken

[00:21:16] [SPEAKER_01]: care of. I know, yeah, Walter, do you have kids? Oh yeah. Okay. So I know that our man here has kids.

[00:21:23] [SPEAKER_01]: And I know that when he is accountable for himself, that he is accountable for everybody else around him.

[00:21:29] [SPEAKER_01]: And it's easy to recognize and we're not living up to be 100% of our best self because

[00:21:34] [SPEAKER_01]: everybody else around you kind of feels it, right? And one of the things that I constantly focus on

[00:21:39] [SPEAKER_01]: is how can we be ultimately accountable towards what we know is right? And so when I'm trying

[00:21:43] [SPEAKER_01]: to think about building a team, I think there's a unique opportunity in 2022. The surgeon general

[00:21:50] [SPEAKER_01]: came on to a national television broadcast and said the biggest threat to the American society today

[00:21:56] [SPEAKER_01]: is not another viral outbreak in a pandemic, but rather an epidemic of isolation and loneliness.

[00:22:04] [SPEAKER_01]: And over the years, we've seen a lot of people who have started to tell this story, if you

[00:22:10] [SPEAKER_01]: will, about how work is bad. But I have a theory because I grew up into Troy. And when I grew

[00:22:17] [SPEAKER_01]: up into Troy, I grew up in a community of people who looked forward to working for an organization

[00:22:22] [SPEAKER_01]: like Ford or General Motors. The culture of our community was if you can graduate from high school

[00:22:29] [SPEAKER_01]: and if you're lucky enough to get a job, you can go work for one of those factories. One of

[00:22:33] [SPEAKER_01]: those organizations, you make $144 an hour. You'll have amazing benefits and a pension that you'll be

[00:22:40] [SPEAKER_01]: able to take care of your family for the rest of time. Now me being born in 1990, my first experience,

[00:22:47] [SPEAKER_01]: really that I can remember was 9-11 and then the Great Depression in 2008 when everybody left

[00:22:53] [SPEAKER_01]: our communities. So there's a lot of psychologically unsafe experiences that we've had that are

[00:22:59] [SPEAKER_01]: tied to work. And so when I look around today, I continue to see the things in the media like Amazon

[00:23:05] [SPEAKER_01]: 12,000 jobs cut, Google 10,000 and we're constantly exposed to all of these elements of

[00:23:12] [SPEAKER_01]: psychologically unsafe experiences. I think because we are so isolated in our personal and our own

[00:23:20] [SPEAKER_01]: individual social lives, that there is a unique opportunity for businesses to play as that safe place,

[00:23:27] [SPEAKER_01]: as that culture, as that family if you will, that people want to be a part of for that connection

[00:23:34] [SPEAKER_01]: that sense of safety wanting to be protected. And so when I think about building a business,

[00:23:40] [SPEAKER_01]: I'm not trying to just make money, but I'm trying to create a culture that people want to be a

[00:23:46] [SPEAKER_01]: part of because they know that they are seen, they are heard, they are validated and more importantly

[00:23:51] [SPEAKER_01]: they are valued for the work that we are doing together. And when you think about getting people

[00:23:56] [SPEAKER_01]: to buy into something and give their time, their life, their waking hours, you have to be able to

[00:24:02] [SPEAKER_01]: paint a vision so big that other people can find themselves inside that vision. And so when I think

[00:24:08] [SPEAKER_01]: about being a leader, it's not just doing right by yourself, but it's doing right by the people

[00:24:12] [SPEAKER_01]: who you lead. Right when I think about the Bible as a great example man, talking about being a

[00:24:18] [SPEAKER_01]: shepherd, protecting your flock, somebody has to have the level of accountability and awareness

[00:24:23] [SPEAKER_01]: to recognize that everybody's not going to be their best every day, but if you can create

[00:24:28] [SPEAKER_01]: an environment where people feel safe, that's where I feel like true leadership is today. And I

[00:24:33] [SPEAKER_01]: think we're yearning for that deep down our souls more so than every any other time in history

[00:24:38] [SPEAKER_00]: to be very transparent with you. Wow. Yeah. No doubt. No doubt. Yes. Yes. Very

[00:24:46] [SPEAKER_02]: hard to relate it. There were resonates with us and I want to ask you about the mindset

[00:24:53] [SPEAKER_02]: that goes into into this entrepreneurial role in this leadership role that you're talking about

[00:25:00] [SPEAKER_01]: and how you can continue to grow in the future. Well, I'll be honest with you guys. When I came home

[00:25:08] [SPEAKER_01]: at the young age of I think it was six or seven years old, I was leaving second grade and I said

[00:25:15] [SPEAKER_01]: my mom, mom, how much longer do I have to do this whole school thing for? And she laughed at me

[00:25:20] [SPEAKER_01]: and said, man, you got a long way to go. So just stick with it. I was never a good student.

[00:25:26] [SPEAKER_01]: I was never into the education process. I hated school. It was literally one of my worst

[00:25:31] [SPEAKER_01]: enemies. It wasn't for me. I didn't learn the same way everybody else learned. I always struggled.

[00:25:35] [SPEAKER_01]: I had bad reading comprehension. I was never good on tests. I was getting seasoned these my entire

[00:25:40] [SPEAKER_01]: academic career. But I did make the honor role of my last senior semester in high school and

[00:25:47] [SPEAKER_01]: that was a great experience for my family. But when I started thinking about the things that I wanted

[00:25:52] [SPEAKER_01]: to accomplish in life, I started thinking about the skills that I needed to develop. Right? Being able

[00:25:58] [SPEAKER_01]: to have tenacity to stick things through consistency. Thinking about all these things that were

[00:26:04] [SPEAKER_01]: going to help me become a better entrepreneur and I realized that after school was done,

[00:26:09] [SPEAKER_01]: that's when the real learning started. So I fell in love with personal development,

[00:26:14] [SPEAKER_01]: reading books like atomic habits by James Clear, learning about how small habits if you stack

[00:26:19] [SPEAKER_01]: them over time can build into something great. And I had a mentor say something to me when I got

[00:26:25] [SPEAKER_01]: out of college really because I was an athlete my entire life and I always dreamed about going pro and

[00:26:30] [SPEAKER_01]: baseball. But I went to a school in South Carolina called Coastal Carolina, then Conway South

[00:26:34] [SPEAKER_01]: Carolina Routes had a mortal beach played baseball there and ended up getting hurt,

[00:26:38] [SPEAKER_01]: red shirting and then honestly falling out of love with the game. And as I fell out of love

[00:26:44] [SPEAKER_01]: with the game in my early college years, I recognized I went through an identity crisis and I had

[00:26:48] [SPEAKER_01]: a mentor who said, Keenan some day you're going to have to decide to go pro and something other

[00:26:54] [SPEAKER_01]: than baseball. And in that moment I asked myself a question, what can you become the best that you possibly

[00:26:59] [SPEAKER_01]: can? And I've heard other people make the analogy of like I feel so bad for athletes who are

[00:27:06] [SPEAKER_01]: in their young 20s because unless you're a brawn by the time you get into your early 30s,

[00:27:11] [SPEAKER_01]: you're past your prime and you're going to have to go through that same identity crisis to figure

[00:27:15] [SPEAKER_01]: out what else you want to be pro at. And so I applied my pro competitiveness to becoming the best

[00:27:22] [SPEAKER_01]: version of myself but also the best business person I possibly could because I realized that my

[00:27:28] [SPEAKER_01]: season or my time horizon to go all pro and this was as long as I was alive Charlie Munger,

[00:27:35] [SPEAKER_01]: all these other great leaders you know what I'm saying? They're doing it until the end.

[00:27:40] [SPEAKER_01]: And if I think about giving myself that air cover or that horizon, if you will,

[00:27:46] [SPEAKER_01]: to get as many skill sets underneath my belt as possible, I felt really comfortable about maybe not

[00:27:52] [SPEAKER_01]: being the best this year but being the best in 10, 15, 20 years. And so my mindset really is kind of

[00:27:59] [SPEAKER_01]: about extending my time horizon because I feel like when you want to become the best,

[00:28:04] [SPEAKER_01]: the only injustice that you can do to yourself is by trying to get it done quickly.

[00:28:09] [SPEAKER_01]: And I realize that the best things in life take time, maybe that's a belief that I have

[00:28:13] [SPEAKER_01]: but I also recognize that when I give myself more time and I focus on my trajectory of where I'm

[00:28:20] [SPEAKER_01]: going, then I can enjoy the journey a lot more than just the mountain tops that I hit along the way

[00:28:26] [SPEAKER_00]: if that makes sense. Yeah, yeah, yeah, yeah, wow bro. Good, good. So like you said this before,

[00:28:37] [SPEAKER_00]: that's the stuff man. So guys, okay, so let me kind of let me let me riff on that

[00:28:41] [SPEAKER_01]: little bit. So there's a guy I listened to a podcast the other day. There's a dude out there. His name

[00:28:47] [SPEAKER_01]: is Dan Bolzerian. Not sure if you guys have heard of him but over the last couple of years this guy

[00:28:51] [SPEAKER_01]: became very famous on Instagram. Now I don't want to speak negatively about anybody but he

[00:28:58] [SPEAKER_01]: pursued things that were all about pleasure as an example. This guy had the biggest house

[00:29:04] [SPEAKER_01]: he had all the cars. He had 10 15 girlfriends at a time and that's why he became famous. And I was

[00:29:10] [SPEAKER_01]: listening to a podcast about him the other day where he said, one of the things that I realized is just like

[00:29:17] [SPEAKER_01]: any other addiction that we have when we start becoming addicted to pleasure and fulfilling

[00:29:22] [SPEAKER_01]: those instant gratification needs. At first you need something that makes you feel great. And then

[00:29:28] [SPEAKER_01]: that same amount of that same thing makes you feel a little bit less and then eventually you feel

[00:29:33] [SPEAKER_01]: terrible unless you have your thing but eventually it all becomes numb. And he said, one of the

[00:29:38] [SPEAKER_01]: things I wish I would have done instead of racing to the mountain tops of my life and saying,

[00:29:42] [SPEAKER_01]: I need the jet. I need the 20 million dollar house. I need the 16 girlfriends. I need all this.

[00:29:48] [SPEAKER_01]: As I wish I would have paid more attention to my trajectory rather than where I was going.

[00:29:53] [SPEAKER_01]: And the trajectory of saying, here I am today in 10 days or 20 years I'm going to be there

[00:30:00] [SPEAKER_01]: and you're still on that climb. That is way more fulfilling than any other accomplishment is.

[00:30:07] [SPEAKER_01]: Right? Getting things or having things is not the thing that's most fulfilling. It's the process

[00:30:11] [SPEAKER_01]: of getting them. And I continue to hear these guys who are super successful in the eyes of society

[00:30:18] [SPEAKER_01]: talk about money never made me happy. The accomplishments they've made me happy. The cars never made me

[00:30:24] [SPEAKER_01]: happy. But it was the pursuit of them. It's the journey. And so I'm trying to re-fortify my mindset

[00:30:30] [SPEAKER_01]: to really lean into that process of appreciating this experience of sitting down with you guys

[00:30:35] [SPEAKER_01]: on this Monday, right? Because these are the memories that will matter, not the accomplishments

[00:30:40] [SPEAKER_01]: of the views at the end of the day. It's time that we spend together. No doubt. No doubt.

[00:30:46] [SPEAKER_00]: It's so amazing, right? Because we put our notes together separately. Well, we'll pick something

[00:30:53] [SPEAKER_00]: out prepared. And then we get our little notes. So there's a, you'll see when you hear the episode

[00:30:58] [SPEAKER_00]: we talk about right before you got on, we were talking about instant gratification and how folks

[00:31:03] [SPEAKER_00]: just like, it's all about that instant gratification now and folks don't enjoy the journey. Don't even

[00:31:09] [SPEAKER_00]: realize they just need it now now. Now now. So now look, it sounds like, oh wow, you've been very

[00:31:15] [SPEAKER_00]: successful. But what about you inevitably had to have setbacks quote unquote failures? How have you dealt

[00:31:22] [SPEAKER_01]: with that those along the journey? The process of failing is learning your lessons. I had a mentor

[00:31:33] [SPEAKER_01]: one time tell me that failure is a prerequisite to success. Yeah. So when I was growing up and the

[00:31:39] [SPEAKER_01]: reason why I hated school so much is because we've demonized failure. You know what I mean?

[00:31:46] [SPEAKER_01]: You were made fun of. Your teachers looked down on you. Your parents were like, what happened here?

[00:31:50] [SPEAKER_01]: You didn't learn anything. You're not doing a good job. That failure has always been demonized.

[00:31:54] [SPEAKER_01]: But as I got older, I recognized that I am separate from the results of what happens. And once again,

[00:32:00] [SPEAKER_01]: the only objective is to keep on going. I mean you hear amazing leaders and amazing people who are

[00:32:06] [SPEAKER_01]: accomplishing amazing things. Always talk about the process was I failed on this. So when I came

[00:32:13] [SPEAKER_01]: across to second time, I didn't make that same mistake. And I feel like we have a terrible relationship

[00:32:18] [SPEAKER_01]: with failure instead of recognizing that it's a prerequisite to being successful. The more you fail

[00:32:25] [SPEAKER_01]: and if you don't die in us, you know, have you heard the saying like what doesn't kill you makes you

[00:32:29] [SPEAKER_01]: stronger? Yeah. Yeah. It's exactly that. And I don't know why we have such a tough time

[00:32:35] [SPEAKER_01]: really conceptualizing that process. I'm not sure if it's the story that we tell ourselves.

[00:32:39] [SPEAKER_01]: It's the pressure that we have from people around us or if it's that internal voice

[00:32:43] [SPEAKER_01]: that we believe is us, that kind of tells us we're not good enough or we're not adequate

[00:32:48] [SPEAKER_01]: or somebody's going to make fun of us or what do they think? Those things aren't really even true.

[00:32:53] [SPEAKER_01]: So people who are willing to fail forward and have that good relationship with failure

[00:32:57] [SPEAKER_01]: that makes the biggest difference. Now I have I lost clients. Of course I have.

[00:33:01] [SPEAKER_01]: Have I thought the world is ending? Of course I have. But my father always had a saying when I was

[00:33:05] [SPEAKER_01]: growing up he said this too shall pass. Wow. How many is that? That's so funny. It's I mean it's real though.

[00:33:11] [SPEAKER_01]: You know what I mean? It's like yes, there's terrible experiences. Everything doesn't go great

[00:33:16] [SPEAKER_01]: but it's only in this moment where it doesn't feel good. And if you wake up tomorrow and heaven for

[00:33:23] [SPEAKER_01]: bid, you still have the ability to show up and keep doing what you're doing in the world's

[00:33:27] [SPEAKER_01]: not ending. Then you're going to be okay. But there's a lot of people who have had their

[00:33:30] [SPEAKER_01]: world and that next day. And guess what? They're still standing. They still make comebacks. They

[00:33:36] [SPEAKER_01]: still do the stuff that's necessary to succeed. And I just try and really represent

[00:33:41] [SPEAKER_01]: or I'm trying to represent a mindset of if you fail that's okay. But what lesson are we

[00:33:46] [SPEAKER_00]: learning here? Yeah. Absolutely. Me and Walt subscribe to Ray Dallios some of his

[00:33:53] [SPEAKER_00]: teachings on radical honesty and paid voter book called Principles and in the book he was talking

[00:33:59] [SPEAKER_00]: about it and when as he was building Bridgewater like he recommended people for not sharing the failures

[00:34:06] [SPEAKER_00]: for not sharing those challenges because that's what you've learned from right? He was fanatical

[00:34:12] [SPEAKER_00]: about it because that's what you learned from. And I'm also the same thing like I tell my kids

[00:34:19] [SPEAKER_00]: look, you fall seven times, you got to get up eight times but you got to keep moving, you got to

[00:34:24] [SPEAKER_00]: keep pushing some of the like the most difficult challenges in my life. I know there's a lesson

[00:34:31] [SPEAKER_00]: to be learned. I know there's something coming out. I know it's sharpening my skillset and

[00:34:38] [SPEAKER_00]: I as frustrating as it could be in the moment, I just like there's something coming out of this

[00:34:44] [SPEAKER_00]: that's going to be that it's going to be worth it for is going to make I'm going to be better for

[00:34:48] [SPEAKER_00]: it. So I definitely maturity wisdom like what I was saying older bulls like wisdom.

[00:34:55] [SPEAKER_01]: Hey, I mean, does it be in principles? Have a concept called like healthy conflict?

[00:35:02] [SPEAKER_01]: Yeah. As you talk about that in the book, right? I mean if you think about healthy

[00:35:05] [SPEAKER_01]: conflict in your own life, you're going to come across times that are not going to feel good

[00:35:09] [SPEAKER_01]: but they are necessary in friction to be able to come stronger. Right? That resistance that is

[00:35:15] [SPEAKER_01]: necessary to be as good as you possibly can. I was actually listening to a podcast the other day

[00:35:20] [SPEAKER_01]: with this guy who was the former head of Google X and he was talking about an experience that

[00:35:27] [SPEAKER_01]: he had dealing with a really terrible situation. His son at the age of 21 named Ali died because of

[00:35:36] [SPEAKER_01]: a botched app and dectomy surgery. Now this guy has tens of tens of millions of dollars in a son

[00:35:41] [SPEAKER_01]: died from a common procedure, right? And the one thing that he said was without the terrible

[00:35:48] [SPEAKER_01]: experience is in life, you can't have the great experience is either. And the one question that

[00:35:54] [SPEAKER_01]: he talked about in a huge study that was done with like 6,000 people is they were all asked a simple

[00:35:58] [SPEAKER_01]: question. They said, what is one horrific experience that you've had in your life? The passing

[00:36:05] [SPEAKER_01]: of a loved one like my son Ali or something else that's happened. If I gave you the opportunity to

[00:36:10] [SPEAKER_01]: go back in time and to eliminate that from your timeline and all of your memories but you also

[00:36:17] [SPEAKER_01]: had everything else that was eliminated that came from that moment. A family member coming and

[00:36:23] [SPEAKER_01]: giving you consoling you, your friends leaning in and you having a deeper relationship. New opportunities

[00:36:29] [SPEAKER_01]: that came on the other side of that tragic event would you erase it? 99.9% of those people said no

[00:36:40] [SPEAKER_01]: because these experiences that we have in life the hardships and the times where we fail to take

[00:36:48] [SPEAKER_01]: these that aren't even perceivable in this moment. I mean, I'm a big believer in fate if you will.

[00:36:55] [SPEAKER_01]: I'm not sure if you guys have ever had the feeling of deja vu. I've had moments of deja vu

[00:36:59] [SPEAKER_01]: were like something really great happens. I'm like wow and then I naturally go back to the place

[00:37:04] [SPEAKER_01]: in my mind of thinking was all that time stressing was all that time when I was doubting myself

[00:37:09] [SPEAKER_01]: even worth it in the moment because I'm here right now. I'm having this really weird feeling of

[00:37:16] [SPEAKER_01]: euphoria about being here before. Am I on a path that's already kind of designed for me?

[00:37:21] [SPEAKER_01]: It's a really interesting concept to kind of think about in your mind. Yeah, yeah.

[00:37:26] [SPEAKER_00]: Same here we talk about the fate and all that and like it's the same and there's something

[00:37:32] [SPEAKER_00]: about that energy. There's something there's a higher power. I don't like my kids talk about religion.

[00:37:37] [SPEAKER_00]: I'm trying to tell them look I can't tell you what the right label is. You know what I mean

[00:37:41] [SPEAKER_00]: that's for you to decide later. I can tell you I believe that there's a higher power. There is

[00:37:45] [SPEAKER_00]: some energy that governs karma is real what you put out is what you get back right? How you do

[00:37:52] [SPEAKER_00]: anything is how you do everything and that is going to come back to you for sure, right?

[00:37:59] [SPEAKER_00]: However, you want to live it's a guide. It's a Buddha. It's a it's a no. It's a long whatever

[00:38:04] [SPEAKER_00]: you or beliefs are there's this real energy in all that so we definitely connect with that man.

[00:38:10] [SPEAKER_00]: Now like shift in gears a little bit. Now we talk about the good, the bad, the ugly.

[00:38:17] [SPEAKER_00]: How has your personal experience with mental health challenges anything while you're running

[00:38:24] [SPEAKER_00]: your business and have you had? Have you had any mental wellness issues for yourself or that

[00:38:32] [SPEAKER_00]: you can relate to personally and that's impacted the business at all? Many and often one of the things

[00:38:39] [SPEAKER_01]: that people don't see about the entrepreneurial journey is everybody loves to share their highlights,

[00:38:47] [SPEAKER_01]: their wins, their victories. Exactly. Right? But one of the things that I've recognized and my

[00:38:52] [SPEAKER_01]: girlfriend always talks to me about this. She says, Keen, if you're going to be an advocate for

[00:38:56] [SPEAKER_01]: mental health, you have to practice it yourself. I fall trap very transparently as a guy of not

[00:39:03] [SPEAKER_01]: often expressing my feelings of inadequacy or my needs for validation. And this is one of the

[00:39:09] [SPEAKER_01]: first times I've really talked about this publicly. It's a really tough journey when you are

[00:39:15] [SPEAKER_01]: walking a path of trying to consistently inspire others, when you're somebody who is on the

[00:39:22] [SPEAKER_01]: other side of a brand like Francis that is all about spreading positivity. You often have to justify

[00:39:27] [SPEAKER_01]: the times of not being okay and I think it's really been difficult for me and it's actually part

[00:39:33] [SPEAKER_01]: of my origin story with Francis. So back in 2017, we were doing the stuff with Metaure with

[00:39:39] [SPEAKER_01]: the Telehealth. Right? And this is three years before the pandemic. And so me as a 2627 year old kid

[00:39:47] [SPEAKER_01]: I'm going into healthcare systems and trying to convince a chief medical officer, a chief nursing

[00:39:53] [SPEAKER_01]: officer, a CEO of a hospital system that there's going to be a future for this virtual interaction

[00:40:00] [SPEAKER_01]: thing in healthcare. And for years, everybody told me, no, never going to happen. Doesn't

[00:40:06] [SPEAKER_01]: make sense. Nobody wants to do it. Patients will never do it. I can never get my doctors to do it

[00:40:12] [SPEAKER_01]: XYZ. And after a while, you can only have so much belief and an idea when you're trying to convince

[00:40:18] [SPEAKER_01]: people who are making decisions and they're kind of laughing you out of the room. So at the end of 2017,

[00:40:23] [SPEAKER_01]: I just turned 27 years old. January 1st, I sit down and think about what is my

[00:40:30] [SPEAKER_01]: New Year's resolution going to be? And I said, Keen, and the only thing that you're going to

[00:40:35] [SPEAKER_01]: be able to control even your business-wise is your mindset. And so I took it upon myself to say

[00:40:41] [SPEAKER_01]: every single day this year, I'm going to hop on Instagram and I'm going to put a little story out in

[00:40:46] [SPEAKER_01]: the morning that says, hey, today's going to be a good day. Do what you can do, but just remember,

[00:40:52] [SPEAKER_01]: you're going to be all right, right? Just a little in-you-endos and little messages for myself.

[00:40:57] [SPEAKER_01]: Something amazing happened. 50, 60, 37, 162 days in. I had friends who had started reaching out

[00:41:05] [SPEAKER_01]: to me and saying, hey, man, I never told you this, not to my face because we're hanging out

[00:41:10] [SPEAKER_01]: the time, but in text messages and DMs, I look forward to your message every single day.

[00:41:16] [SPEAKER_01]: I've been going through some really tough times, and I feel like you've been writing these messages

[00:41:20] [SPEAKER_01]: directly to me. And in that moment, I realized although we may manage this mask of everybody

[00:41:25] [SPEAKER_01]: being okay and talking about here in Vegas, how we're partying in the clubs and we're having a

[00:41:29] [SPEAKER_01]: good time with each other, everybody's feeling a little bit disconnected, and maybe we need a

[00:41:35] [SPEAKER_01]: little bit more encouragement. And so that really kind of informed Francis years later and me

[00:41:40] [SPEAKER_01]: building the SMS stuff because I had lived experience in the fact that if you put out messages

[00:41:44] [SPEAKER_01]: a positivity and support even if they're for yourself, other people are going to find their

[00:41:48] [SPEAKER_01]: story inside those messages. Wow. And so that was my first adventure into saying, I mean, if I

[00:41:54] [SPEAKER_01]: can do this for myself and other people want this, maybe I can go sell it to people and that turned

[00:41:58] [SPEAKER_01]: into a little bit of a business. But man to go back, I mean, everybody deals with these mental

[00:42:03] [SPEAKER_01]: health challenges. Over the years in healthcare, we talk about a buzzword which is called

[00:42:08] [SPEAKER_01]: whole person health. Whole person health is not recognition of your mental health being separate

[00:42:14] [SPEAKER_01]: from your physical health and your cardiovascular health being separate from your immune health.

[00:42:20] [SPEAKER_01]: But you are a whole image of a person and everything is interconnected. And so when I think about us

[00:42:25] [SPEAKER_01]: thinking about mental health, everybody has mental health. Doesn't matter if you're doing great,

[00:42:30] [SPEAKER_01]: if you're doing bad, if you come from nothing or if you come from everything, everybody has

[00:42:34] [SPEAKER_01]: something in between your ears and you have to be able to manage it, take care of it,

[00:42:39] [SPEAKER_01]: need to attend to it. And so yeah, I've been through my tough times. I do feel down often

[00:42:46] [SPEAKER_01]: because a lot of the times you are crazy until everybody sees you winning and everybody believes

[00:42:51] [SPEAKER_01]: in the message that you've been trying to say. But it's not an easy road. And I love having

[00:42:55] [SPEAKER_01]: conversations like this because from the outside, everybody thinks everything is going great. And I know

[00:43:02] [SPEAKER_01]: that there are moments that we've all individually battled with. But if we can have conversations

[00:43:06] [SPEAKER_01]: like this, then it kind of is like, oh, if he's been through it, then I guess I've been through it

[00:43:09] [SPEAKER_02]: too. And I guess it's okay for me to talk about it as well. Yeah, absolutely like like

[00:43:15] [SPEAKER_02]: radio side of the pressables of the radical transparency. And I think if more people lean into that

[00:43:21] [SPEAKER_02]: and we would have more healing and more openness about it. But so thank you for sharing that

[00:43:27] [SPEAKER_02]: for the first time and being accountable enough to share your story. What strategies would you

[00:43:34] [SPEAKER_02]: would you give or are kind of recommend for us to use with our own mental wellness and especially

[00:43:42] [SPEAKER_02]: with the demands of leadership and our constant connectivity?

[00:43:47] [SPEAKER_01]: Got to lean into the people around you, man. When you are willing to be radically transparent

[00:43:56] [SPEAKER_01]: and vulnerable, which is a scary word for a lot of us, I think we need to do a better job

[00:44:02] [SPEAKER_01]: of redefining what masculinity looks like. I think of a hero as an example. It's somebody in the

[00:44:10] [SPEAKER_01]: face of danger or the face of uncertainty was willing to charge forward and do what was necessary

[00:44:16] [SPEAKER_01]: to save the princess or save their friend or make a positive impact. We're all fighting

[00:44:21] [SPEAKER_01]: these individual scary moments in our lives. And if you're willing to be vulnerable enough

[00:44:27] [SPEAKER_01]: to reach out and say, hey, I'm going to charge straight into this man but Waltman, I need you

[00:44:32] [SPEAKER_01]: to be like my guy. You know what I'm saying? Like I need you guys to be with me because I don't

[00:44:38] [SPEAKER_01]: know if I'm going to be able to do this, but if I can lean on you, I know I can get through this.

[00:44:42] [SPEAKER_01]: It's leaning on the people who are around you. It's leaning on the people who are willing to

[00:44:46] [SPEAKER_01]: raise your hand and lift you up when you don't have the ability to keep going forward, which is

[00:44:51] [SPEAKER_01]: really powerful. And to hit this home, I want to talk about a story that I heard the other day.

[00:44:56] [SPEAKER_01]: So there's this guy who wrote this book called B1, it's how to be a good man in like terrible

[00:45:03] [SPEAKER_01]: masculine times and he tells us story about how him and a couple of his buddies hiked to the top

[00:45:08] [SPEAKER_01]: of count, Kilimanjaro or some other huge mountain. And it's him, a whole bunch of other military

[00:45:14] [SPEAKER_01]: dudes and one guy who's a veteran and he doesn't have legs, right? So he's got prosthetics

[00:45:19] [SPEAKER_01]: and they're all climbing this mountain and they're all asking each other the question,

[00:45:22] [SPEAKER_01]: who's going to be the guy who's not going to make it to the top? And they're all trying to like

[00:45:26] [SPEAKER_01]: shame each other because like these are all like military man, these are all marine special ops,

[00:45:30] [SPEAKER_01]: forces everybody. And one of the guys says I think it's going to be you. I think it's going to be you.

[00:45:35] [SPEAKER_01]: I think it's going to be you. And as they're climbing the mountain, one of his friends pulls

[00:45:40] [SPEAKER_01]: a messide and says, hey Brian over here, the guy who's got two amputated legs, his wife told me

[00:45:47] [SPEAKER_01]: that he had a shotgun in his mouth two days before coming on this trip and if he doesn't make

[00:45:53] [SPEAKER_01]: it to the top of this mountain, we're probably not going to see him again. So halfway up the mountain,

[00:45:59] [SPEAKER_01]: Brian is exhausted. And his team, the people who he are with, have to lean into the fact that they know

[00:46:05] [SPEAKER_01]: that he is quietly struggling and that if he doesn't make it to the top of this mountain,

[00:46:09] [SPEAKER_01]: that they might probably never see him again. And so what do they do? They spread the message

[00:46:14] [SPEAKER_01]: amongst friends and they start encouraging him to get to the top of the mountain. There are 200 feet

[00:46:20] [SPEAKER_01]: away from the summit and Brian says he can't do what he's turned him back. And so what do they do?

[00:46:25] [SPEAKER_01]: They drag this guy to the top of the mountain because they realize that their brother was fighting

[00:46:30] [SPEAKER_01]: a secret fight that none of them had any preview to except for one guy who had a text message

[00:46:36] [SPEAKER_01]: from this guy's wife. And he said it was the most impactful moment because I realized that in a moment

[00:46:41] [SPEAKER_01]: of weakness, you have people around you who might know more than you think and they're willing

[00:46:46] [SPEAKER_01]: to get you across the finish line. Now this guy Brian is still around to this day because

[00:46:51] [SPEAKER_01]: they helped him get to the top of this mountain but I think about the mountain doesn't always

[00:46:55] [SPEAKER_01]: have to be Mount Kilimanjaro. It can be any type of mountain. The new job adjusting to a new city

[00:47:01] [SPEAKER_01]: trying to overcome challenges. And the best thing that we can do as men is not trying to keep

[00:47:07] [SPEAKER_01]: everybody away from the battles that we're trying to fight or the mountains that we're trying

[00:47:10] [SPEAKER_01]: to climb. But let people in because you never know when somebody's going to be willing to drag

[00:47:15] [SPEAKER_01]: you to the top of that mountain so you can accomplish things that maybe you didn't even think you could

[00:47:20] [SPEAKER_02]: yourself. I mean, you got me ready to walk through a wall with me. Yeah, no for sure man, I love it

[00:47:28] [SPEAKER_00]: and man, it's so much, Brian, we got to come back for part two because I want to talk a little bit

[00:47:36] [SPEAKER_00]: about how you wrap it up. Me and we'll always talk about you thinking like an employee, not a boss.

[00:47:51] [SPEAKER_00]: How do you take all this? How do you take all this and apply it to your journey as an entrepreneur?

[00:47:59] [SPEAKER_00]: Why do you think you're a successful entrepreneur? How do you deal with that day to day? How

[00:48:03] [SPEAKER_00]: do you feel like you impact your team? What are the type of what's your values as a company?

[00:48:09] [SPEAKER_01]: What are you trying to instill? What's your corporate culture? It's a constant process of evolution.

[00:48:17] [SPEAKER_01]: You know what I mean? It's easy to sit here and talk about stories, right? But the implementation

[00:48:21] [SPEAKER_01]: is where the rubber meets the road. And the one thing that I try and do is hold myself accountable.

[00:48:27] [SPEAKER_01]: I had a really interesting guy on my podcast the other day as name was Jason Eruci.

[00:48:33] [SPEAKER_01]: Now Jason has a philosophy called Live 100 and I thought it would be really interesting to dive into

[00:48:38] [SPEAKER_01]: what that means and he said so many of us are going through life living at 84, 78, 91. But you

[00:48:47] [SPEAKER_01]: never realize that delta between how much you're living at 86 in your relationship or 74 in your

[00:48:55] [SPEAKER_01]: physical health or maybe 91 in your business. You never recognize the delta between that number

[00:49:01] [SPEAKER_01]: in 100 because at the end of your life you're going to ask yourself one question.

[00:49:08] [SPEAKER_01]: Why didn't I try harder? You're not going to think about the things that you did often but

[00:49:12] [SPEAKER_01]: it's often the things that you didn't do. And so one of the things that I've been really trying to do

[00:49:17] [SPEAKER_01]: ever since I had that talk with Jason is I've been trying to live 100 and I know that every day

[00:49:22] [SPEAKER_01]: is not going to be a 100 day but when I look back at everything for how I support my team,

[00:49:29] [SPEAKER_01]: how I try and encourage others, how I talk to myself. I know that there's a delta between

[00:49:35] [SPEAKER_01]: that number that I'm living at and 100. So one of the things that I've been trying to do with my

[00:49:41] [SPEAKER_01]: team is I've been trying to trust more as a boss it's very easy to get caught up in the weeds.

[00:49:49] [SPEAKER_01]: And that's where that employee mindset, no offense to anybody is really about it's the weeds.

[00:49:54] [SPEAKER_01]: It's a things that don't matter. It's a things that we choose to consume ourselves with right?

[00:49:59] [SPEAKER_01]: A boss mindset comes from a place of trust and so what I've been doing with my team is I've

[00:50:04] [SPEAKER_01]: been putting a lot more trust into the people to do what they're supposed to do. And how do I do that?

[00:50:11] [SPEAKER_01]: I publicly encourage them. I say, you know what this is your thing. We're going to do whatever

[00:50:17] [SPEAKER_01]: you want to do in this situation because you have the best knowledge. When you empower and invest

[00:50:24] [SPEAKER_01]: time and resources into people, you can multiply yourself because you can get as an entrepreneur

[00:50:31] [SPEAKER_01]: caught up in the game of trying to do everything every single day. But when you're truly powerful,

[00:50:37] [SPEAKER_01]: you can get other people to believe in a vision that you can talk about. I believe I said that

[00:50:42] [SPEAKER_01]: a little bit earlier. To be a great leader, you have to cast a vision so big that other people can

[00:50:48] [SPEAKER_01]: find themselves inside that vision. And that's one thing I've tried to do is create a bigger vision

[00:50:53] [SPEAKER_01]: for where we are going as a team, how everybody's going to contribute to that. And when you

[00:51:00] [SPEAKER_01]: feel that sense of I'm the owner of my thing, you're more willing to do what's necessary

[00:51:06] [SPEAKER_01]: to help everybody else to be successful. But somebody has to set that tone and that's the biggest

[00:51:11] [SPEAKER_01]: thing that I've been really trying to focus on is I get a little bit older for you, man.

[00:51:16] [SPEAKER_00]: Just for you. That's big. Do you we say all in this show all the time, trust but verify?

[00:51:23] [SPEAKER_00]: Do you feel like like I heard accountability in there. But that's part of it, right? It's an

[00:51:31] [SPEAKER_00]: inherent part of like yeah, you can boost somebody and encourage but they have to be held accountable

[00:51:38] [SPEAKER_01]: as well. 100%. And this is kind of one of the things I talk about on my podcast a lot of

[00:51:43] [SPEAKER_01]: time, there's a book Gary Vaynerchuk Gary Vee on social media and every 22. Yeah, he came out

[00:51:49] [SPEAKER_01]: of the book called The Twelve and a Half, which is leveraging the emotional ingredients necessary

[00:51:53] [SPEAKER_01]: for business success. Okay. Now, one of the things that he talks about in here is kind of

[00:51:58] [SPEAKER_01]: candor. So kind candor is this healthy conflict but doing it in a nice way. So I will paint the vision.

[00:52:06] [SPEAKER_01]: I will put trust in you to get the job done. But one of the things that we talk about is

[00:52:12] [SPEAKER_01]: ultimate accountability. So we can have an honest and open conversation about this was your

[00:52:18] [SPEAKER_01]: responsibility where you living up to the value of being ultimately accountable for that result.

[00:52:24] [SPEAKER_01]: If you can look at me and say that you did, that's one thing. If you can look at me honestly and say,

[00:52:29] [SPEAKER_01]: you know what? I dropped the ball on this. I should have done XYZ. We're leading with that value

[00:52:34] [SPEAKER_01]: which is that North Star that keeps people in line to what we know we're supposed to do because

[00:52:38] [SPEAKER_01]: at the end of the day, it's just about me. But it's being accountable to the people around you and

[00:52:42] [SPEAKER_01]: if you don't do your job, none of us are going to be able to do our job either. But that's a constantly

[00:52:48] [SPEAKER_01]: evolving process. Right? You've got to be that coach. You've got to be the encourager. You've got to

[00:52:52] [SPEAKER_01]: hold people accountable to the things that they're supposed to get done because it's not just about

[00:52:56] [SPEAKER_01]: you. It's about to everybody else as well. Yeah. Yeah. No doubt. No. So, thank you so much for

[00:53:03] [SPEAKER_00]: coming on the show today, man. I think it's just an amazing conversation before we let you go.

[00:53:09] [SPEAKER_00]: We have a little game that we like to play with our guest and it's called this or that.

[00:53:16] [SPEAKER_00]: And before we get into that, anything any parting words that you want to leave us with,

[00:53:21] [SPEAKER_00]: anything that you definitely wanted to share but you didn't get to.

[00:53:26] [SPEAKER_01]: No, man, you guys are doing an amazing job with this platform. The fact that you guys have been

[00:53:31] [SPEAKER_01]: doing this as long as you guys have been doing this is really a testament to your

[00:53:36] [SPEAKER_01]: tenacity and your grit because once again, we show up. You do what you got to do. You're accountable

[00:53:42] [SPEAKER_01]: to each other but you're accountable to the audience that you're building as well. And I

[00:53:45] [SPEAKER_01]: as well say thank you guys so much for having me on. It's really a serious pleasure. Thank you.

[00:53:50] [SPEAKER_00]: Likewise. And again, you see how that fate thing is, right? Because and that the energy,

[00:53:56] [SPEAKER_00]: the connections of things, me and Walt just I mean, I feel like we're always struggling

[00:54:02] [SPEAKER_00]: through this. But we we we we have we've had we're 123 episodes. This is 123. And we I mean,

[00:54:13] [SPEAKER_00]: even if we skip a week, we still put in some content out, right? And it's on as we haven't

[00:54:18] [SPEAKER_00]: really missed many weeks. And it we've had these iterations of evolution in these 123 episodes.

[00:54:28] [SPEAKER_00]: And every time we hit that moment of of refresh where like, oh, do we do do we keep going?

[00:54:34] [SPEAKER_00]: Is this worth it? What are we doing? Right? And then we have someone on or someone hits us up on

[00:54:42] [SPEAKER_00]: LinkedIn or on a side conversation that's like keep going because you are an impact to the industry.

[00:54:50] [SPEAKER_00]: You're doing something like just those words of encouragement, because it's not, well,

[00:54:54] [SPEAKER_00]: right, this is a laborer love still. There's no life changing money in it. So

[00:54:59] [SPEAKER_00]: that is the currency right now, right? Well, like, that's the currency is like you sharing that

[00:55:05] [SPEAKER_00]: with us. You didn't know that. You don't know that any of this stuff. Like you sharing those stuff

[00:55:10] [SPEAKER_00]: we appreciate that man and it's such the right conversation that you're talking about this

[00:55:16] [SPEAKER_00]: and letting people know that during that work struggles and all these struggles like it's

[00:55:21] [SPEAKER_00]: keep going, keep pushing, right? Find that right happy. Like, and we just said it, like

[00:55:27] [SPEAKER_00]: your spouse, your job is not going to give you instant gratification. The Yankees and the Giants

[00:55:33] [SPEAKER_00]: winning of game is not going to be the happiness that you're searching. Like it's from within

[00:55:37] [SPEAKER_00]: you have to create your own happiness. You have to like find that balance of things to really

[00:55:44] [SPEAKER_00]: and it's just struggle. It's just, we just, we just, we just, we'll just give a stat 50% of,

[00:55:50] [SPEAKER_00]: because somebody just said it right, 50% of people like struggle with that mental wellness on a

[00:55:56] [SPEAKER_00]: day-to-day. So thank you, bro, that. Thank you, man. Thank you, Canadian.

[00:56:00] [SPEAKER_01]: And I just want to give you guys a message of encouragement one more is one day the things will pop

[00:56:05] [SPEAKER_01]: or you'll have that moment of, oh my gosh, we finally made it. And when you can look back

[00:56:11] [SPEAKER_01]: at the original hundred and plus episodes, that's when everybody's going to tune in because

[00:56:17] [SPEAKER_01]: Amazon only got traction. Once I knew about Jeff Bezos from the biggest billionaires. But if he had

[00:56:24] [SPEAKER_01]: a vlog back in the day of him building in the warehouse with his team, picking what books were going

[00:56:31] [SPEAKER_01]: to be available. And then they said, we could also sell mugs in all this type of stuff. That's

[00:56:36] [SPEAKER_01]: when I would love to go back and look for a story from the beginning. So the documentation of

[00:56:40] [SPEAKER_01]: the journey that you guys have together is so important. Yep, early on, I shared a picture

[00:56:46] [SPEAKER_00]: of Jeff Bezos in his office. We were like a paper Amazon sign over his desk. So yeah, man,

[00:56:52] [SPEAKER_00]: it's this man. All right, before we close it out, we love to play this game with folks. It just

[00:56:58] [SPEAKER_00]: line it up, gives people a different view of things and well, you want to start it off.

[00:57:02] [SPEAKER_02]: Yep. So we have six questions for you. It can be one of the other are both are neither neither.

[00:57:09] [SPEAKER_02]: And so here we go. Football are basketball. That's basketball for me, man. Which you guys can't see

[00:57:17] [SPEAKER_01]: is I got a picture of a Tachon Prince blocking Reggie Miller in the two thousand

[00:57:22] [SPEAKER_01]: princess and super company finals over there. Like I got Kobe right here as well.

[00:57:25] [SPEAKER_01]: Can't really see it in my life. A basketball from even. Yeah, okay. Lys LA or Vegas.

[00:57:33] [SPEAKER_01]: Vegas man. Home town right now. Got a love Vegas growing and becoming something special

[00:57:38] [SPEAKER_01]: every year. Lys. My last one is Excel or Google Sheets. Google Sheets for me, brother.

[00:57:48] [SPEAKER_01]: I love being able to share. You know what I'm saying? We do a lot of stuff with a team on Google

[00:57:52] [SPEAKER_00]: Sheets. I love that. Lys. No doubt. I think you already answered this for us, but LeBron or Kobe.

[00:57:59] [SPEAKER_01]: It's got to be Kobe for me, man. The OG man seriously, Mamba. He inspires me to this day.

[00:58:04] [SPEAKER_00]: Real talk. I was I was onboarding a young guy the other day who works out of basketball facility

[00:58:11] [SPEAKER_00]: and he's like, oh, what's today's date? And I was like, oh, eight 24. He's like, oh,

[00:58:14] [SPEAKER_00]: Kobe day and I was just like, what the hell my gosh? Oh, the next one is remote.

[00:58:22] [SPEAKER_01]: Or hybrid. I wish I could do hybrid. I've done a remote my entire life. My entire entrepreneurial

[00:58:30] [SPEAKER_01]: career has been hybrid, but I'll tell or a Ben has been remote, but I wish that I had the ability

[00:58:35] [SPEAKER_01]: to bring people to an office because I don't really believe that you can get away from that time

[00:58:39] [SPEAKER_01]: of spent with each other. You know, I'm saying those mic and conversations are incredibly valuable

[00:58:44] [SPEAKER_00]: for me. Yeah. Yeah. I've struggled with with that this question. And that's what I think is

[00:58:50] [SPEAKER_00]: on this list because I've been struggling with it for a while and I'm beginning to appreciate

[00:58:56] [SPEAKER_00]: hybrid more. I was remote for four years straight just but I'm beginning to appreciate that connection

[00:59:03] [SPEAKER_00]: that community that fellowship again. And I do I do prefer the hybrid now. Last one, meet or

[00:59:10] [SPEAKER_01]: veggies. I'm a meat guy because my girl is all about the veggies. You know, I'm not nothing

[00:59:17] [SPEAKER_01]: better than a good steak for me. You know, I'm saying or some chicken trying to lean out as well.

[00:59:22] [SPEAKER_00]: So that definitely helps you build that muscle as to. Yeah. Yeah. No doubt. Same here, man. Just

[00:59:27] [SPEAKER_00]: trying to stay healthy is I think that's the time that we're in right now and this is like

[00:59:32] [SPEAKER_00]: I've been talking about this recurring thing. You're not you may not quite be there. Yeah,

[00:59:36] [SPEAKER_00]: you're still a little young there, but we're in this mid life. I don't want to call a mid

[00:59:41] [SPEAKER_00]: knife crisis. I don't think it's that it's a mid life reevaluation of things, right? Where you

[00:59:47] [SPEAKER_00]: just hit that wall, you're like, wait a minute, I have to I'm going to have to change my life and

[00:59:51] [SPEAKER_00]: shed some of these young thinkings and these silly ways and and really try to be more mature,

[00:59:59] [SPEAKER_00]: be more intentional. What is being intentional mean and all these things and it is just a real

[01:00:04] [SPEAKER_00]: mid-life reevaluation because it doesn't have to be a mid-life crisis. People are just we love drama.

[01:00:10] [SPEAKER_00]: Meanwhile, talking about that all the time, the drama people just love the drama of things. Like

[01:00:14] [SPEAKER_00]: if you invite that drama in that negative energy and like you cannot, you've got to shed that out.

[01:00:19] [SPEAKER_00]: Can't that it's it's not productive. It's not conducive to your health and or progress. So

[01:00:26] [SPEAKER_00]: yeah, man, we just you might have a little more years there. So to to to circle the back to payroll for

[01:00:33] [SPEAKER_00]: us and employees and HR on all that we have but we ended with a safe talk kind of conversation,

[01:00:40] [SPEAKER_00]: things and won't pose the question to us should more payroll and HR approach strive to be more

[01:00:47] [SPEAKER_00]: entrepreneurial. And what are your thoughts on that, Kina? I think so, man. One of my favorite

[01:00:54] [SPEAKER_01]: things is what got us here won't get us there. That's man. Oh one of the things that you said to me

[01:01:01] [SPEAKER_01]: was payroll is life. You know what I mean? And when we're talking about such a fundamental service

[01:01:06] [SPEAKER_01]: but also something that keeps all of our lives going, I think there's a room for a lot of

[01:01:11] [SPEAKER_01]: entrepreneurial spirit in the payroll space and I think different ideas, different perspectives are

[01:01:19] [SPEAKER_01]: the cradle of progress. And I think being able to have a different approach is not a bad thing.

[01:01:25] [SPEAKER_01]: Even in spaces like payroll and HR because once again what got us here is not going to get us there.

[01:01:30] [SPEAKER_01]: And that healthy sense of curiosity is something that talk about a lot of my podcasts as well.

[01:01:34] [SPEAKER_01]: You got to build that skill to be curious about doing things differently because that's when

[01:01:39] [SPEAKER_01]: the best stuff comes out and that's how you do right by others. Go, well, you think. No, I couldn't

[01:01:45] [SPEAKER_02]: say to any better Kina here, right on the head at the moment and I told her agree with what he just

[01:01:51] [SPEAKER_00]: articulated. What about you, Brian? Yeah, no for sure already. No, that's how we got here. We

[01:01:57] [SPEAKER_00]: started this with trying to build the app that is still on the horizon and just with bootstrap and

[01:02:02] [SPEAKER_00]: things and trying to come up with different solutions and creativity. So yeah, entrepreneurial has been

[01:02:08] [SPEAKER_00]: part of my journey since I mean, I mean, I talked about it on the show with you and as a

[01:02:16] [SPEAKER_00]: sense of young age man. So yes, I think and again at the beginning of this show how we talk about

[01:02:23] [SPEAKER_00]: how we talked about how things were so expensive and inflation and not at all by the way,

[01:02:28] [SPEAKER_00]: the article that we that I covered in the beginning was five ways to boost and play his happiness

[01:02:36] [SPEAKER_00]: because year over year, play happiness is down 5%. Right. I'm sure at least that's like crazy. So

[01:02:43] [SPEAKER_00]: it's like, yeah, of course, because things again expensive, raises are not it. It's always like a

[01:02:49] [SPEAKER_00]: 3% cap and businesses incorporating that. And it's like, look, if you want more, you got to do more

[01:02:55] [SPEAKER_00]: to get more. You know what I mean? It's again, no one thing is going to fulfill you and solve all your

[01:03:01] [SPEAKER_00]: things. You got what you put in is what you get out. Yeah, absolutely. I think everybody in every phase

[01:03:08] [SPEAKER_00]: of life should have a little hustle, a little grid, a little that entrepreneur spirit, whatever you

[01:03:13] [SPEAKER_00]: doing or entrepreneurial even, right? You can be an entrepreneur in your company and help to spread

[01:03:19] [SPEAKER_00]: how are you helping your company make money? So yeah, man. And before we go,

[01:03:25] [SPEAKER_00]: keen and how can people find you where is your what is the name of your podcast? Where is it?

[01:03:30] [SPEAKER_01]: Where do we listen? Yeah, man, you can come over to YouTube. You can search my name,

[01:03:35] [SPEAKER_01]: keen and heart, ke, e, n, a, n, h, a, r, t, the heart and hustle, h, a, r, t and hustle, podcast. I'm

[01:03:41] [SPEAKER_01]: really talking to a lot of different leaders that I feel like represent that intersection, which is super

[01:03:46] [SPEAKER_01]: important of heart and hustle. And I've recognized that that's really kind of the way it is

[01:03:50] [SPEAKER_01]: stay sustainable in this chase for personal greatness that we're all seem into accomplished as well.

[01:03:56] [SPEAKER_00]: I love it. I love it. Oh man, look, it was a great episode, man. Thank you for making the time

[01:04:03] [SPEAKER_00]: for us tonight, man. I appreciate you. We appreciate Go check keen and out. He's got some amazing

[01:04:08] [SPEAKER_00]: episodes out there doing great things for us sign up for the Francis, get your company to get on

[01:04:14] [SPEAKER_00]: that Francis tip, employees need those little imagine if your employees just got a word of wisdom,

[01:04:19] [SPEAKER_00]: every day to just help encouragement help you get through the day that mental wellness and

[01:04:24] [SPEAKER_00]: leaders need to set the tone for a safe place for mental wellness and keen in in Francis.

[01:04:31] [SPEAKER_00]: I hope with that man. Thank you, bro. We appreciate your man. That's a little of the guys. We really

[01:04:37] [SPEAKER_00]: appreciate you having me on. No doubt. And like a night everybody and we love your man, peace.

[01:04:45] [SPEAKER_02]: Before we sign off, here are a couple quick things. Don't forget to follow it's about payroll,

[01:04:50] [SPEAKER_02]: on LinkedIn and it's about your paycheck on Facebook and TikTok. Thank you for being part of our

[01:04:57] [SPEAKER_00]: payroll community and thank you for being a part of this journey with us until the next time.

[01:05:03] [SPEAKER_00]: Keep learning, keep growing and most importantly keep going.