Reference checking at scale

Today's guest on the High Volume Hiring Podcast says that he loves reference checks, which might sound odd until you understand that he's sat on just about every side of the desk during his 20 years in the HR tech space.

James Lord is the Head of Americas for Refapp, which develops intuitive digital tools that help recruiters and hiring teams make accurate, secure, and seamless hiring decisions. Refapp modernizes the reference checking process by giving references the flexibility to respond when it suits them, in a way that’s easy, professional, and safe.

Cohosts Jeanette Leeds and Steven Rothberg of College Recruiter job search site talk with James about the difference between background and reference checks, when reference checks should happen in the hiring process, best practices for what questions to ask, and how to get actionable information back within 24-hours.