Live from isolved Connect in Charlotte, William Tincup and Ryan Leary finally catch up with Amy Mosher (Chief People Officer) and Celia Fleischaker (Chief Marketing Officer) after a few tech hurdles and plenty of banter.
This conversation blends HR leadership with real-time transformation, as Amy and Celia break down what HR teams are actually dealing with—beyond the buzzwords. They dive into the results from isolved’s latest HR Leaders Report, exposing the real tensions between employer priorities and employee well-being, and why HR now has to do more with less—again.
Amy brings the CPO perspective: where AI isn't a looming threat but a practical tool to give time back to people. Celia adds insight on how adoption is happening—not everywhere, but in the right places—and why optimization isn’t about buying more software, but using it better.
The episode closes with personal reflections on “People Heroes,” a term that becomes more than just branding—framing HR as mission-driven professionals navigating change, empathy, and impact.
Timestamps:
00:00 — Live from Charlotte: chaos, chemistry, and pink champagne
02:12 — Keynote preview: HR Leader Report, product solutions, and real-world application
04:46 — Why live feedback loops between customers and product matter
06:19 — The HR pendulum: shifting power back to the employer
07:13 — AI trust is rising, but clarity still determines adoption
08:47 — Amy on what AI is—and isn’t—replacing in HR
09:52 — Understanding leads to acceptance: the human side of HR tech
12:00 — Pandemic reflections and the return of real empathy in business
13:34 — Are HR teams actually adopting new tech? Where, how, and why
14:50 — Optimization over expansion: using what you already have
17:01 — Amy defines People Heroes: HR on a mission to change the world
17:42 — Celia’s take: empathy, selflessness, and life-stage impact through HR
18:32 — Tearjerker warning and the last laugh with two of isolved’s best
This episode was recorded live at isolved Connect on the UNC Charlotte campus.
The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more.
Learn more about isolved: https://www.isolvedhcm.com/
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William Tincup LinkedIn: https://www.linkedin.com/in/tincup/
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Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
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