Unlock the secrets of career growth and personal branding with Jenny Fernandez, a distinguished leadership and organizational coach, and professor at Columbia University and NYU. Hear her inspiring journey from her roots in the Dominican Republic to her impactful roles in consulting and brand management at global giants like Accenture and Kraft Foods. This episode promises to reveal how Jenny managed the Oreo brand across Asia Pacific, including China and India, and the invaluable lessons she learned along the way. Her story is not just about professional success but also about the strength derived from family ties and cultural traditions.

Discover how to craft a compelling personal brand strategy with insights from Jenny, a former marketing powerhouse turned full-time leadership and team coach. By reflecting on your strengths, passions, and gathering honest feedback from trusted peers, Jenny explains how you can elevate your career. She shares her passion for urban hiking, yoga, and meditation, and how these activities help her stay balanced and centered. This episode is brimming with practical advice on understanding and communicating your unique professional attributes, ensuring you stand out in your field.

Finally, we explore the critical importance of soft skills in today’s technology-driven world. Jenny discusses strategic thinking, communication, and system thinking, emphasizing their role in navigating modern workplaces. Learn why empathy, active listening, and resilience are essential for adapting to constant change and achieving career success. From unlocking career growth with self-awareness to mastering strategic branding and networking, this episode equips you with actionable strategies to enhance your personal brand and expand your professional relationships. Don’t miss out on this opportunity to learn from experts who have successfully navigated and thrived in their careers.

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[00:00:02] [SPEAKER_02]: Hey everybody this is Bob Goodwin and welcome to another episode of Career Club Live. Thank you so much for joining us

[00:00:10] [SPEAKER_02]: For those of you who are in job search mode right now or those

[00:00:14] [SPEAKER_02]: That you might know someone who is and I think everybody does at this point

[00:00:18] [SPEAKER_02]: Just want to encourage people to go to career dot club and register for our free coaching calls that we do every Thursday

[00:00:25] [SPEAKER_02]: It's a group coaching call. It's one hour

[00:00:28] [SPEAKER_02]: It is at one o'clock Thursday's Eastern time and we would encourage whether you're in job search or know

[00:00:34] [SPEAKER_02]: Someone who is to join that it's always free no selling just what we hope is high quality coaching for you

[00:00:40] [SPEAKER_02]: So today's episode I am really excited. I got to meet Jenny Fernandez through our mutual friend Dori Clark

[00:00:47] [SPEAKER_02]: And if you know who Dori is she's amazing turns out she hangs out with amazing people

[00:00:52] [SPEAKER_02]: So let me just read a little bit about Jenny's background and I think you know why I'm excited to have her on today

[00:00:59] [SPEAKER_02]: So

[00:01:00] [SPEAKER_02]: Jenny Fernandez is a leadership and organizational coach to profess your Columbia University and New York University in my view

[00:01:07] [SPEAKER_02]: Jenny partners with organizations and senior leaders to enhance leadership effectiveness

[00:01:12] [SPEAKER_02]: instill accountability and boost business delivery through collaboration

[00:01:16] [SPEAKER_02]: Innovative thinking and skill development

[00:01:18] [SPEAKER_02]: She's got a really rich background as a former chief marketing officer and senior executive at a number of Fortune 500 companies

[00:01:25] [SPEAKER_02]: And she brings decades of industry experience

[00:01:27] [SPEAKER_02]: She's recognized as a top voice in executive coaching and leadership development is dedicated to driving

[00:01:34] [SPEAKER_02]: transformational change and fostering transformational growth

[00:01:38] [SPEAKER_02]: Join us as we dive into insights on career management personal branding and navigating the future of worth

[00:01:44] [SPEAKER_02]: You know with that while Jenny welcome

[00:01:47] [SPEAKER_00]: Thank you so much Bob and and you know I'm very excited to be here with your audience

[00:01:52] [SPEAKER_02]: No, thank you. So this is great

[00:01:54] [SPEAKER_02]: You know I probably did a little bit of a disservice to all of your credentials and I know that we'll get into some of this in just a minute

[00:02:00] [SPEAKER_02]: So as is our want to do if we could just do a few icebreaker questions

[00:02:04] [SPEAKER_02]: So people can get to know you that be okay. Yeah, that's also that's the thank you awesome

[00:02:08] [SPEAKER_02]: So very easy when to start off with wherever you born and raised yes, so actually I was born in the minicure public

[00:02:15] [SPEAKER_00]: And I was in the Caribbean until I was 12 and the net transitions to New York City and that this is where I have been for most of my life

[00:02:24] [SPEAKER_02]: Awesome very cool. So Dominicana the Dominican accent

[00:02:29] [SPEAKER_02]: Crushed me so instead of come on start come with that

[00:02:33] [SPEAKER_02]: It's like yes is a optional with a Dominican accent at least that's it. That's my dude

[00:02:38] [SPEAKER_02]: So now we talked about the truth in my you and Columbia, but where did you do your college work?

[00:02:45] [SPEAKER_00]: Yes, so actually I went to my undergrad to Columbia University and I pursued two different degrees

[00:02:51] [SPEAKER_00]: I went to Columbia College which is the liberal arts side of the university and

[00:02:57] [SPEAKER_00]: Believe it or not. I actually pursued the least

[00:03:00] [SPEAKER_00]: Artsy major that I could find which was math

[00:03:05] [SPEAKER_00]: The reason for that was because I was just great at it

[00:03:10] [SPEAKER_00]: I love problem solving. I think you're gonna see that thread around my career choices and my pvets

[00:03:16] [SPEAKER_00]: And then I also went to the engineering school and there I did

[00:03:21] [SPEAKER_00]: Operations research which you could say is the least engineering major I could find in the school

[00:03:26] [SPEAKER_00]: And what I loved about it, which is again

[00:03:29] [SPEAKER_00]: This idea of problem solving you're looking at the operations of a business of a team

[00:03:34] [SPEAKER_00]: Trying to optimize and get the best possible solution

[00:03:37] [SPEAKER_00]: So that has really I think impacted how I think and even frankly how I write which I could tell you more later

[00:03:45] [SPEAKER_00]: You know, they go get into that and so just very quickly to solve it that your family

[00:03:50] [SPEAKER_00]: Oh, yes, yes, so I you know how I very tight

[00:03:53] [SPEAKER_00]: Meet family as you know as I mentioned earlier

[00:03:56] [SPEAKER_00]: I am Latina Latina eggs. So obviously I am very close to my parents my sister

[00:04:04] [SPEAKER_00]: a pet mom and

[00:04:06] [SPEAKER_00]: You know somebody who I always have Sunday subbed with my my parents

[00:04:11] [SPEAKER_02]: That is very traditional and very cool. So I think that's nice and then

[00:04:15] [SPEAKER_02]: So you just alluded to this, but you might just painting a quick picture of your career arc and sounds like some of the choices you two made

[00:04:23] [SPEAKER_02]: Miami made them

[00:04:24] [SPEAKER_00]: Yes, no, definitely. Thank you Bob

[00:04:26] [SPEAKER_00]: So I truly followed the more traditional career choices up until I would say

[00:04:32] [SPEAKER_00]: 2015 and what I mean by that was I started my career in a major consulting firm one of the top five at the time

[00:04:40] [SPEAKER_00]: Accenture and I pursued again

[00:04:43] [SPEAKER_00]: The great consulting track record getting to know amazing clients, you know from Northstrom, Sujese pennies

[00:04:50] [SPEAKER_00]: And then what I did was go back to business school again checking off all the milestones that we

[00:04:56] [SPEAKER_00]: Quarant Quarant were expected to follow as a great

[00:05:00] [SPEAKER_00]: You know business leader and then I did another pivot

[00:05:03] [SPEAKER_00]: I decided that I truly wanted to see the end to end of the

[00:05:08] [SPEAKER_00]: Recommendations that I was a little bit from my client so I wanted to really again be a business owner

[00:05:14] [SPEAKER_00]: And what I did was when I studied marketing

[00:05:17] [SPEAKER_00]: I joined craft foods in the brand management side and

[00:05:22] [SPEAKER_00]: That allowed me Bob was really again to you know own in business have a P&L management

[00:05:28] [SPEAKER_00]: Managed people again truly me very creative and innovative

[00:05:34] [SPEAKER_00]: Developing the product as well and he took me also abroad

[00:05:38] [SPEAKER_00]: Which I think was a fantastic experience

[00:05:40] [SPEAKER_00]: Where did you go?

[00:05:42] [SPEAKER_00]: Yeah, so I had a fertility to move to China

[00:05:46] [SPEAKER_00]: So I was in China for three years and it was actually managing the or your brand the or your cookie brand in all the

[00:05:53] [SPEAKER_00]: Vesia Pacific so China in the Australia

[00:05:56] [SPEAKER_00]: Korea Japan and Southeast Asia and then what happened after you left craft?

[00:06:02] [SPEAKER_00]: Yeah, so so

[00:06:04] [SPEAKER_00]: Crafts slash one the least you know is it was kind of a company that got you got to be to two that got that bested

[00:06:10] [SPEAKER_00]: So after my my time with both companies

[00:06:13] [SPEAKER_00]: I decided to join a service company which was called in Merlin Entertainment

[00:06:19] [SPEAKER_00]: It's a British company that actually focuses on attractions and the reason for that Bob was I

[00:06:26] [SPEAKER_00]: Pretty much had under my belt the kind of the business ownership the product side

[00:06:31] [SPEAKER_00]: But when I came back from China, I saw their world truly involved in the US and really services industry

[00:06:38] [SPEAKER_00]: We direct a consumer with the internet was just exploding

[00:06:42] [SPEAKER_01]: Cool, and then it's so you're at Merlin and then

[00:06:47] [SPEAKER_01]: What

[00:06:57] [SPEAKER_00]: Sorry Bob, can you repeat that?

[00:07:01] [SPEAKER_02]: Yes, so so you went to Merlin after you got back where where did you go from there?

[00:07:06] [SPEAKER_00]: Yes, yes, no, thank you. So my journey kept

[00:07:09] [SPEAKER_00]: Basically going from large fortune 100 companies to medium size and then I actually joined a privately held

[00:07:18] [SPEAKER_00]: Company it kind of almost like a startup company

[00:07:22] [SPEAKER_00]: Because in the US I joined a company

[00:07:25] [SPEAKER_00]: Cold locker. They are an Italian company family owned but it was very very new in the US very well established abroad

[00:07:34] [SPEAKER_00]: Almost 100 years old, but in the US was just a couple years old and we were looking to grow the business and

[00:07:41] [SPEAKER_00]: It was an opportunity that came to me as every sold of a prior

[00:07:45] [SPEAKER_00]: Professional relationships so many that I had known for over 10 years

[00:07:49] [SPEAKER_02]: Okay, and then one thing so I want to make sure that we don't skip past so the people really kind of understand some of your credentials

[00:07:57] [SPEAKER_02]: You you became associated with martial gold Smith and his coaching and and consulting business

[00:08:03] [SPEAKER_02]: Can you explain what that is and what that credential really means?

[00:08:08] [SPEAKER_00]: Yeah, yes, of course. So

[00:08:10] [SPEAKER_00]: Martyr Goldsmith as many of you might know he's a fantastic thought leader

[00:08:14] [SPEAKER_00]: One of the most famous

[00:08:16] [SPEAKER_00]: coaches CEO coaches in the world and

[00:08:21] [SPEAKER_00]: He has created kind of a legacy project where he has a philanthropic

[00:08:25] [SPEAKER_00]: You know community where he's able to truly give give away his knowledge and he creates really a community that is based

[00:08:33] [SPEAKER_00]: On connection so he did this I believe he started in back in 2017

[00:08:38] [SPEAKER_00]: Where literally he was looking to get like 15 people in the community and he had 18,000 people apply

[00:08:47] [SPEAKER_00]: Elected so without he established the M.G. 100

[00:08:52] [SPEAKER_00]: It became a 100 person community at the beginning and I have a opportunity to join a couple years ago

[00:08:59] [SPEAKER_00]: It is and my imitation only

[00:09:01] [SPEAKER_00]: Community so definitely the one people who are thought leaders who are

[00:09:07] [SPEAKER_00]: Again people who have been very successful in their careers as well, and who are looking to give back

[00:09:12] [SPEAKER_00]: It's about really creating

[00:09:14] [SPEAKER_00]: Kind of a philanthropic approach about paying it forward

[00:09:17] [SPEAKER_00]: So I was very very happy to join and that's the community that I always kind of rely rely and rely

[00:09:23] [SPEAKER_00]: to and work with as my more of directors and what is the current version of Jenny doing

[00:09:29] [SPEAKER_00]: This yes, yes, in my as I embrace my portfolio career as you have heard

[00:09:35] [SPEAKER_00]: So the current version of me. I have transitioned to become a full-time

[00:09:40] [SPEAKER_00]: Leadership coach and team coach as well as continue to

[00:09:44] [SPEAKER_00]: Move forward with my thought leadership

[00:09:46] [SPEAKER_00]: I am very active on LinkedIn so I invite you to connect with me there. I create a lot of content

[00:09:52] [SPEAKER_00]: And I also am a contributor to however business review on fast company and I create all again a lot of content that

[00:09:59] [SPEAKER_00]: HR leaders people managers and business owners might find very valuable as well

[00:10:04] [SPEAKER_02]: Well, that I can say is a fact so having read some of your articles and again

[00:10:10] [SPEAKER_02]: I'm so appreciative of Dorie getting us introduced because you are producing a lot of really really high quality contents

[00:10:16] [SPEAKER_02]: So thank you and I know you'd be sharing a little bit of that today last last question that will dive into it

[00:10:21] [SPEAKER_02]: What do we find Jenny doing when you're not doing all these amazing business transformation things in coaching?

[00:10:27] [SPEAKER_00]: Oh, no, thank you. Thank you for that. I am truly a new yorker by choice. I love my city

[00:10:34] [SPEAKER_00]: So you probably will find me you know my center park walking. I love their urban hiking

[00:10:40] [SPEAKER_00]: I love yoga as well so that's something that really I think gives me

[00:10:45] [SPEAKER_00]: kind of yoga meditation that that balance that we all need to recharge

[00:10:51] [SPEAKER_00]: And just just basically keep centered so you're definitely by me doing that with friends and family

[00:10:58] [SPEAKER_02]: No, that's awesome. Okay, so let's jump into this and I think there's a really kind of cool

[00:11:04] [SPEAKER_02]: Starting point here that leverages a couple things that you're experience in the trunone for including

[00:11:11] [SPEAKER_02]: I must start on personal branding

[00:11:13] [SPEAKER_02]: So right at you you're a classically trained

[00:11:17] [SPEAKER_02]: marketer right from craft slash mondialies on big brands like Oreo

[00:11:22] [SPEAKER_02]: But then there's also the career coaching executive coaching piece

[00:11:26] [SPEAKER_02]: So could you just kind of start to to riff for a minute on what what a personal brand

[00:11:32] [SPEAKER_02]: Means to you why it's important and help make people should be thinking about the wrong

[00:11:38] [SPEAKER_00]: Yeah, it's no thank you definitely Bob. I mean as a life-long career marketer

[00:11:42] [SPEAKER_00]: I have truly I think develop my my thought leadership by my neck and my knowledge base

[00:11:48] [SPEAKER_00]: on building household names right so as I mentioned brand like

[00:11:53] [SPEAKER_00]: Brands like Oreo post-serials cream of weed. I mean you name it with with things stresscat

[00:11:59] [SPEAKER_00]: So my goal is to take all of this marketing principles and theories and strategies that I have already

[00:12:06] [SPEAKER_00]: Leverage to create you know household names to help business leaders

[00:12:10] [SPEAKER_00]: Like yourselves to really establish yourself and become thought leaders

[00:12:15] [SPEAKER_00]: Because one of the things that we're seeing more and more about is that even folks were still working in industry

[00:12:22] [SPEAKER_00]: They have to establish their their name and truly create a network that is able to help elevate what they do

[00:12:30] [SPEAKER_00]: Help elevate the people that they manage on the company it adds values across all of those different vectors

[00:12:36] [SPEAKER_02]: So but I really do want to double click on

[00:12:40] [SPEAKER_02]: Personal brand for some people personal brand means well I'm on linked in a lot and I post a lot of content

[00:12:47] [SPEAKER_02]: Right or you know

[00:12:50] [SPEAKER_02]: I'm known as the class clown or like

[00:12:53] [SPEAKER_02]: Things that I think are maybe not the exact

[00:12:55] [SPEAKER_02]: Point of a personal brand is you think about the

[00:13:01] [SPEAKER_02]: Fundamentals of these household brands what where did the transferable elements

[00:13:05] [SPEAKER_02]: For someone who's looking to create their professional brand

[00:13:10] [SPEAKER_00]: Yeah, I know definitely so when you go back to basics is about really identifying what is the clear message that defines and

[00:13:19] [SPEAKER_00]: Communicates who you are as a professional

[00:13:21] [SPEAKER_00]: So I always advise my clients to first have a moment of self reflection

[00:13:27] [SPEAKER_00]: So that you can ask yourself you know

[00:13:29] [SPEAKER_00]: What are you good at? What drives passion?

[00:13:32] [SPEAKER_00]: You know because you need to understand again

[00:13:34] [SPEAKER_00]: What makes you who you are so for me? I can give you an example

[00:13:39] [SPEAKER_00]: Part of my personal brand is being an innovator. I am a very creative thinker

[00:13:44] [SPEAKER_00]: I also have kind of the proven to put in which is I spend years working innovation and fire companies

[00:13:49] [SPEAKER_00]: So that is something that I want to communicate and then I also want to help

[00:13:55] [SPEAKER_00]: Business leaders with so when you think about yourself

[00:13:59] [SPEAKER_00]: Identify three elements that you think really truly define who you are and then

[00:14:05] [SPEAKER_00]: Ask others basically do a personal audit ask people who you know on trust

[00:14:10] [SPEAKER_00]: I would say find three to five people from your mentors many prior bosses

[00:14:15] [SPEAKER_00]: I would say no to ask family because they love you and they will they will not really

[00:14:19] [SPEAKER_00]: Vs honest and really honest as you need them to be

[00:14:23] [SPEAKER_00]: But you need people who are going to be honest and tell you what are the three you know attributes that come up for them when they think about you

[00:14:30] [SPEAKER_00]: This is a typical actually career

[00:14:32] [SPEAKER_00]: Question that you may get when you go into an interview

[00:14:36] [SPEAKER_00]: What does your manager think about you what does your direct report think about you?

[00:14:40] [SPEAKER_02]: Yeah, and then so I really appreciate you mentioning that because I don't think enough people do

[00:14:44] [SPEAKER_02]: That and it's a very basic step and I think what you'll also find is it

[00:14:50] [SPEAKER_02]: People see you at different stages of your career they see from different angles depending on the kind of work that you were doing and how you

[00:14:58] [SPEAKER_02]: Contributed to projects and initiatives

[00:15:01] [SPEAKER_02]: You know during the course of your professional relationship and

[00:15:06] [SPEAKER_02]: That's one two is in our experience people also tend to be pretty humble and it feels like bragging

[00:15:13] [SPEAKER_02]: To a lot of people and when someone can say, you know gosh, you know, I think you're like when most innovative people

[00:15:20] [SPEAKER_02]: That I know like I've seen you be so creative like when we were in China working on Oreos and you you had the insight that allowed us to go do X

[00:15:31] [SPEAKER_02]: Well, like you may not have thought like that was particularly amazing. It's I just do what I do

[00:15:37] [SPEAKER_02]: But that was notable for that person. That's one and then two another I think big benefit of this

[00:15:44] [SPEAKER_02]: Back to being like people don't want to brag

[00:15:47] [SPEAKER_02]: Is it somebody like as you said in an interview said you know Bob your what how would you sort of describe yourself

[00:15:54] [SPEAKER_02]: You know that's a great question Jenny. Thank you for asking you I've asked people that I've worked with before

[00:15:59] [SPEAKER_02]: How they and what I've heard was and then you kind of put it in this objective third party

[00:16:05] [SPEAKER_02]: Yes, instead of staying I am a strategic creative problem solver what I have been told throughout my career

[00:16:11] [SPEAKER_02]: Yes, it's and it's like it gives you a way of saying it that doesn't feel like bragging

[00:16:16] [SPEAKER_02]: Then it also kind of brings some authority with it

[00:16:20] [SPEAKER_00]: Yeah, but I would definitely say you you need both because sometimes the way people describe you is not how you what the new future

[00:16:28] [SPEAKER_00]: Self you look into create and

[00:16:31] [SPEAKER_00]: This is especially for people who are in transition whether it's getting a new job or figure it out

[00:16:36] [SPEAKER_00]: What is your next stage in life as you reach those big levels of your pivots in your career

[00:16:41] [SPEAKER_00]: The people who are closest to you see who you have been but not the potential that you have

[00:16:47] [SPEAKER_00]: So this is why you know, it's a balance how do you again combine those two and I really have that inner discussion and say

[00:16:55] [SPEAKER_00]: Do they see me how I see myself and what I'm looking to create and win and again

[00:17:00] [SPEAKER_00]: There's nothing wrong with that there there's supporters and they see you and whatever

[00:17:04] [SPEAKER_00]: They say is fantastic, but you may not be the next phase that you're looking to drive right?

[00:17:09] [SPEAKER_00]: I think many people usually hear when they're looking to go to the executive level

[00:17:13] [SPEAKER_00]: Oh, you need to be more strategic

[00:17:15] [SPEAKER_00]: Maybe you already feel that you are strategic but obviously they're not seeing you in that light and that means you need to get to work to prove that

[00:17:22] [SPEAKER_00]: So I think there's a balance

[00:17:24] [SPEAKER_02]: Yeah, I appreciate that because at the end of the day we own our message nobody else owns our message

[00:17:30] [SPEAKER_02]: And to your earlier point just like being strategically maybe when they saw you you were in a less strategic role or your contribution

[00:17:37] [SPEAKER_02]: That was required at that time might have been more tactical and that's okay because that was execution oriented so

[00:17:44] [SPEAKER_02]: You know, it's a great great point that you're making

[00:17:49] [SPEAKER_02]: With with respect to brand also

[00:17:52] [SPEAKER_02]: You know you I like what you said you've had this portfolio career and sometimes people get stuck

[00:17:59] [SPEAKER_02]: And I'll give you my word picture for this in a minute, but well, like should I talk about the

[00:18:05] [SPEAKER_02]: The consulting work that I've done or so I talk about math. Should I talk about when I was a marker?

[00:18:11] [SPEAKER_02]: Should I talk about the coaching and they get confused on like should I don't have a synthesize

[00:18:18] [SPEAKER_02]: These disparate experiences

[00:18:21] [SPEAKER_02]: How do you talk to yourself how would you talk to a client about synthesizing things it might feel unrelated in there for a

[00:18:28] [SPEAKER_02]: G there's a good New York work for you and putting together a coherent brand statement

[00:18:36] [SPEAKER_00]: Yeah, I know thank you for that. I think that that's it's a great question on a challenge that many folks go through

[00:18:41] [SPEAKER_00]: So I would advise you to even go a level higher

[00:18:45] [SPEAKER_00]: It is not necessarily about the different careers that you've had it's really about the transferable skills that you have learned

[00:18:52] [SPEAKER_00]: That you can you know again that cuts across like what is that thread that story lying that cuts across your entire life career

[00:19:00] [SPEAKER_00]: Right behind that narrative so I think that will help you identify again. What are your good at are you that commercial lead?

[00:19:08] [SPEAKER_00]: You know are you that person who as a mentioned is that innovator are you the strategic thinker

[00:19:14] [SPEAKER_00]: That can happen regardless of your job title

[00:19:18] [SPEAKER_00]: So I think he's again understanding

[00:19:20] [SPEAKER_00]: Kind of those especially the soft skills these days, but despite as we see a lot of work we automated

[00:19:27] [SPEAKER_00]: We really need to go back to those human skills that make us who we are and make us great

[00:19:32] [SPEAKER_00]: So then we can talk about a message in the story that is cohesive that can go across your entire life because

[00:19:39] [SPEAKER_00]: Everything that we have done has built and added to who we are a person

[00:19:44] [SPEAKER_02]: Yeah, Jim. Thank you for for saying that and that is so

[00:19:47] [SPEAKER_02]: For for people who are listening to this

[00:19:50] [SPEAKER_02]: Which you need to share it? I think is one of the key takeaways that you should take which is how do you create this coherent through line this coherent narrative

[00:19:59] [SPEAKER_02]: That pulls it all together

[00:20:01] [SPEAKER_02]: You know again just going in the context of of interviewing

[00:20:05] [SPEAKER_02]: It's incumbent upon you

[00:20:08] [SPEAKER_02]: To create that through line not for the other person to kind of piece it together themselves you need you own that lift if I can say it that way

[00:20:17] [SPEAKER_02]: So I think that's really really important. I want to pick up Jenny on soft skills for just a second

[00:20:24] [SPEAKER_02]: When you're working with your executive clients

[00:20:27] [SPEAKER_02]: This might be an unfair way of asking the questions so you can fix my question

[00:20:32] [SPEAKER_02]: are there like

[00:20:34] [SPEAKER_02]: 2 3 5 soft skills that you see

[00:20:38] [SPEAKER_02]: You know moving forward

[00:20:40] [SPEAKER_02]: In this

[00:20:42] [SPEAKER_02]: Technology oriented world that we live in where the pace and rate of changes just you know

[00:20:47] [SPEAKER_02]: Increasing the magnitude of change what would maybe the top three soft skills that you would encourage people to

[00:20:54] [SPEAKER_02]: To be thinking about and how they can manifest those

[00:20:58] [SPEAKER_00]: Yeah, I know thank you. That's that's really great question and I advise everyone like the world-conforming forum

[00:21:03] [SPEAKER_00]: Has published last year, you know what are the top skills as of

[00:21:08] [SPEAKER_00]: 2023 but also what are the trending skills for the next four to five years and

[00:21:13] [SPEAKER_00]: The ones that resonated most there were some mix some on hard skills obviously like AI technology big data

[00:21:20] [SPEAKER_00]: But most of them were soft skills concrete skills like strategic thinking

[00:21:25] [SPEAKER_00]: Right, are you able as you mentioned but are you able to connect the dots

[00:21:29] [SPEAKER_00]: And create a story so strategic thinking is definitely one of them I advise everyone to think about how can you

[00:21:36] [SPEAKER_00]: Frame what you do in a way that shows this strategy behind it and that you are looking at the bigger picture

[00:21:42] [SPEAKER_00]: The second one that I would advise is strategic communications

[00:21:46] [SPEAKER_00]: This idea of storytelling right how are you able to communicate and flex your communication style to different people

[00:21:54] [SPEAKER_00]: You will not talk to your direct reports or your peers the same way as use manage up and speak up or

[00:22:01] [SPEAKER_00]: Manage externally to clients and to the outside world so having that flexibility and those toolkits

[00:22:08] [SPEAKER_00]: I think is definitely key and then the third one that I live you with is almost is this idea of system thinking

[00:22:15] [SPEAKER_00]: Everything that we do

[00:22:17] [SPEAKER_00]: You know, we want to make sure that we're looking at how does it work together?

[00:22:21] [SPEAKER_00]: It's very strategic but it's also something that can be operationalized

[00:22:25] [SPEAKER_00]: So it's just when you think about the system it allows you to scale what you do in have a bigger impact

[00:22:32] [SPEAKER_02]: All right, I really appreciate that. I'm gonna just pick up on the second one that you said

[00:22:38] [SPEAKER_02]: Which was strategic communication we talked to our clients a lot about this because in the the word picture

[00:22:44] [SPEAKER_02]: I use is like remixing a song

[00:22:46] [SPEAKER_02]: Melody is the same but I adjust like might be more hip-hop or rock and roll or country

[00:22:52] [SPEAKER_02]: Depending on how the audience needs to hear it

[00:22:56] [SPEAKER_02]: For them to be able to

[00:22:59] [SPEAKER_02]: Understand and accept what you're trying to communicate and so sometimes, you know, we just press play

[00:23:05] [SPEAKER_02]: And I tell the story or I communicate this the same way

[00:23:09] [SPEAKER_02]: Just by wrote

[00:23:12] [SPEAKER_02]: Instead of going

[00:23:13] [SPEAKER_02]: She's more of a facts and figures kind of person. I probably need to kind of just focus on that

[00:23:19] [SPEAKER_02]: The other person might need to hear about how this was collaborative

[00:23:23] [SPEAKER_02]: This is a team effort. This wasn't just me me me and and and being able to nuance and be sensitive to

[00:23:32] [SPEAKER_02]: You know, how does this person need to hear this for them to be able to best process it?

[00:23:37] [SPEAKER_00]: Thank you and really well said, but because basically what that has on the need is a strong knowledge about the audience

[00:23:43] [SPEAKER_00]: Who is receiving this message right how how are they going to actually receive it so that you're being effective

[00:23:51] [SPEAKER_00]: And then as you mentioned really

[00:23:53] [SPEAKER_00]: What kind of a story am I telling

[00:23:56] [SPEAKER_00]: Ultimately what is the goal that I'm looking to create is a decision that I want them to take is this just information

[00:24:03] [SPEAKER_00]: And frankly if we bring it back to their workplace now with up to five generations in the workplace

[00:24:09] [SPEAKER_00]: Everybody here seems didn't very different way

[00:24:12] [SPEAKER_00]: So how do you communicate and miss it that speaks to their values and their objectives?

[00:24:18] [SPEAKER_02]: Yeah, and into your point. I mean, what do we have four generations in the workplace

[00:24:22] [SPEAKER_00]: Right now? Yeah, oh sometimes up to five

[00:24:26] [SPEAKER_00]: But yes

[00:24:28] [SPEAKER_02]: Yeah, so it's just like being sensitive a couple other things that I would I would add to what you're talking about one is empathy

[00:24:38] [SPEAKER_02]: You know trying to understand you know where the other person's coming from a bias for listening

[00:24:44] [SPEAKER_02]: Yeah, right and again I know these are common sense things

[00:24:48] [SPEAKER_02]: You know, I'm trying to educate you on it. Do this

[00:24:52] [SPEAKER_02]: The other one that's very top of mind. Maybe you could just comment on this in for a minute

[00:24:57] [SPEAKER_02]: is resilience

[00:24:59] [SPEAKER_02]: Because change just continues

[00:25:02] [SPEAKER_02]: You know to come and it's coming faster and the magnitude of change you know is more pronounced

[00:25:09] [SPEAKER_02]: And oftentimes

[00:25:11] [SPEAKER_02]: I think this is just sort of back to you know our reptilian brain we're threatened by change

[00:25:17] [SPEAKER_02]: Right, and so it's a problem to be dealt with

[00:25:21] [SPEAKER_02]: Instead of an opportunity how do you think about resilience?

[00:25:26] [SPEAKER_00]: Yeah, I know thank you. I think the traditional definition of resilience

[00:25:31] [SPEAKER_00]: Right has been being able to bounce back from a setback

[00:25:35] [SPEAKER_00]: Yeah, but I think again as you mentioned above change is coming at us because of technology advances faster and faster

[00:25:42] [SPEAKER_00]: And all of us went through the major change because of nature right with the pandemic a couple years back

[00:25:49] [SPEAKER_00]: And to be honest there was no going back

[00:25:52] [SPEAKER_00]: We now speak about oh that was pre-pandemic we have never and will never go back to what it was even mentally

[00:25:59] [SPEAKER_00]: But what I think now we we need to reset and we define resilience

[00:26:05] [SPEAKER_00]: In terms of again bouncing back. I see it as cut a pull in forward

[00:26:10] [SPEAKER_00]: Right we need to define what is the new future we want to create now as we are in the onset of the fourth industrial revolution

[00:26:18] [SPEAKER_00]: With AI we don't know what the future is going to look like

[00:26:22] [SPEAKER_00]: So this is why I kind of work with a lot of my clients to really again go back to the basis as you mentioned when you were mentioning those different

[00:26:30] [SPEAKER_00]: Things the empathy etc

[00:26:33] [SPEAKER_00]: I was kind of writing down

[00:26:35] [SPEAKER_00]: You know we truly need to embrace being a lifelong learner that growth mindset

[00:26:39] [SPEAKER_00]: so that

[00:26:41] [SPEAKER_00]: You know we may be at the stage where we don't no longer have lives milestones like this is school or

[00:26:47] [SPEAKER_00]: You know a senior computer based course we now have to be the source

[00:26:51] [SPEAKER_00]: How do we create the learning moments right the friction moment so that we can learn and help ourselves in our careers

[00:26:59] [SPEAKER_00]: Be future proof

[00:27:01] [SPEAKER_00]: I think that's something that we really need to embrace as we you know again continue to phase so much change

[00:27:07] [SPEAKER_00]: So that we can be truly resilient

[00:27:10] [SPEAKER_02]: Well, I appreciate what you're saying then and I think this also

[00:27:13] [SPEAKER_02]: Maybe we can start to to pivot into career management because

[00:27:19] [SPEAKER_02]: I'm picking up on your point about curiosity and in learning agility because I've let's just say for argument sake that we we sort of mapped out

[00:27:29] [SPEAKER_02]: Hard skills soft skills things like that right you know some of that thread a flu I am to your earlier point

[00:27:37] [SPEAKER_02]: The second

[00:27:39] [SPEAKER_02]: Concerquilt as we're building out of in diagram here is what am I actually interested here like what am I curious about and I

[00:27:47] [SPEAKER_02]: You could disagree with this. I don't know but I try and stop short of the word passion

[00:27:52] [SPEAKER_02]: Because sometimes that sets it a non-reelously high bar in people's minds that's unattainable

[00:27:59] [SPEAKER_02]: So what do you interested in what do you care about you know whether it's

[00:28:04] [SPEAKER_02]: Technology a people group a

[00:28:08] [SPEAKER_02]: Category of product or service but something that you're genuinely interested in

[00:28:13] [SPEAKER_02]: Because it's going to keep changing and you need to continue to learn about it

[00:28:19] [SPEAKER_02]: And if it's just inclined like they got to read this other thing because they have to

[00:28:24] [SPEAKER_02]: Versus this is a topic I care about I'm genuinely interested in this topic

[00:28:29] [SPEAKER_02]: You're going to stay on top of it because you want to stay on top of it

[00:28:33] [SPEAKER_00]: Not because you have to stay on top of it. Yeah, 100% well said

[00:28:37] [SPEAKER_00]: It's about finding kind of the intersection of your career and something that is interesting

[00:28:43] [SPEAKER_00]: So that I adjacency because then if you're able to create

[00:28:47] [SPEAKER_00]: Something interesting with that intersection then that potentially drives growth

[00:28:51] [SPEAKER_00]: I'll give you an example

[00:28:53] [SPEAKER_00]: I'm not even in that field yet but

[00:28:56] [SPEAKER_00]: Healthcare has been

[00:28:58] [SPEAKER_00]: Strong and continuously growing but now the biggest investors in healthcare

[00:29:04] [SPEAKER_00]: At the no-to-companys and that is driving innovation through AI faster

[00:29:09] [SPEAKER_00]: Kind of production of medicine etc

[00:29:14] [SPEAKER_00]: And I think that that intersection is interesting for some people

[00:29:18] [SPEAKER_00]: So find what is the interesting aspect of your career that is potentially driving growth

[00:29:23] [SPEAKER_00]: So that you are again noting the place that is stale but again

[00:29:28] [SPEAKER_00]: Really driven and finding finding something that is interesting and finding something that you can get passionate about

[00:29:34] [SPEAKER_00]: But I just want to again, I'd like to put you mention about that word passion

[00:29:37] [SPEAKER_00]: Not sure if you follow a professor scog all away from stir right so I am 100% agreement with him that sometimes

[00:29:46] [SPEAKER_00]: People tell the younger generation oh follow your passion

[00:29:50] [SPEAKER_00]: But yes, it's follow something you're interested in but

[00:29:55] [SPEAKER_00]: Understand what are you good at because if you have to put 10,000 hours and you just do something that you like and then you realize that well

[00:30:04] [SPEAKER_00]: I don't like it anymore. Maybe that's not my passion then you want to shift versus if you're great at something

[00:30:10] [SPEAKER_00]: You're gonna get passionate about it right?

[00:30:12] [SPEAKER_01]: That's right

[00:30:14] [SPEAKER_00]: One of the people I just as I mentioned I was born in the yard so English is not my first language

[00:30:21] [SPEAKER_00]: I would have never

[00:30:23] [SPEAKER_00]: Imagine myself becoming a writer and author or a thought leader

[00:30:28] [SPEAKER_00]: But I chose I decided this is something I want to pursue to a lot growth in my career and then became passionate about it

[00:30:37] [SPEAKER_02]: Yep, well so so I'm gonna tie a couple things together

[00:30:42] [SPEAKER_02]: One is

[00:30:43] [SPEAKER_02]: What you just said I chose that we have autonomy and we have agency to make these

[00:30:51] [SPEAKER_02]: choices and

[00:30:52] [SPEAKER_02]: You know that we're we're not passive

[00:30:56] [SPEAKER_02]: In this journey that this is our we're active participants in fact

[00:31:00] [SPEAKER_02]: We actually have the steering wheel if we choose to take the steering wheel

[00:31:04] [SPEAKER_02]: And so I really like what you said that you this is what you chose to go do and it's not

[00:31:11] [SPEAKER_02]: It's something that's born out of you in neatly instead of being forced on you

[00:31:18] [SPEAKER_02]: Extrinsically which again, that's friction. That's work

[00:31:22] [SPEAKER_02]: Right and we we don't really get to a flow state

[00:31:25] [SPEAKER_02]: When when we're fighting ourselves essentially so to Scott's point

[00:31:31] [SPEAKER_02]: You know for me that's part of the first circle is what am I doing good at

[00:31:35] [SPEAKER_02]: Right then

[00:31:37] [SPEAKER_02]: Well, may point that's also going to inform what I can get passionate about because I'm likely to see success in stuff that I'm good at

[00:31:47] [SPEAKER_02]: Right and so there's a kind of a multiplier

[00:31:50] [SPEAKER_02]: effect

[00:31:52] [SPEAKER_02]: And then to to weave in your health care example that's really kind of the third circle and but essentially

[00:31:57] [SPEAKER_02]: Jim Collins has hedgehog concept

[00:32:01] [SPEAKER_02]: You know, what am I good at what do I care about what drives my economic model?

[00:32:05] [SPEAKER_02]: Yeah, well, where is the future going?

[00:32:07] [SPEAKER_02]: Where are opportunities right that will reward and this is really maybe where we can start to bring some of the marketing principles

[00:32:14] [SPEAKER_02]: In the play here in Jenny if you could if you could guide me in this is you know

[00:32:20] [SPEAKER_02]: What's the product or service that I'm selling?

[00:32:23] [SPEAKER_02]: What's my unique value proposition? What is my brand and then what we're saying is who's the target audience?

[00:32:31] [SPEAKER_02]: For this it has these needs you mentioned transferable skills

[00:32:35] [SPEAKER_02]: So we're they're going to appreciate

[00:32:38] [SPEAKER_02]: Those transferable skills not me trying to swim upstream and convince somebody of these things

[00:32:46] [SPEAKER_02]: But that they're actually going to recognize

[00:32:49] [SPEAKER_02]: Appreciate and reward those transferable skills

[00:32:52] [SPEAKER_02]: So maybe we could use that to construct transition a little bit into career management career direction

[00:32:58] [SPEAKER_00]: Yeah, I know definitely. Thank you. Thank you. I really appreciate it

[00:33:01] [SPEAKER_00]: You know, kind of you connected the dots and and for me

[00:33:04] [SPEAKER_00]: That growth aspect I I always challenge my clients and everyone to think about it as problem solution

[00:33:11] [SPEAKER_00]: There has to be a problem you need just you're looking to sold for and this is where the growth is if there's no problem

[00:33:17] [SPEAKER_00]: And I don't know if you heard this Baba usually talk about you want to be the aspirin not the vitamin

[00:33:23] [SPEAKER_00]: The aspirin I need because I have a problem. I may have a headache

[00:33:27] [SPEAKER_00]: The vitamin is a nice to have you have to convince them they might not do it is something we are

[00:33:33] [SPEAKER_00]: Really old want but reality don't really want to pay for it or execute it

[00:33:38] [SPEAKER_00]: So if you can understand what is that problem then and and you match that back

[00:33:44] [SPEAKER_00]: You know, I'm a passionate about these oh my good at it that I can be distinctive and differentiated from others

[00:33:51] [SPEAKER_00]: And then that will feel itself because you're going to see success right success attracts success

[00:33:56] [SPEAKER_02]: Yep, so so

[00:33:58] [SPEAKER_02]: If you were sitting down with

[00:34:01] [SPEAKER_02]: And she is trying to figure out what she wants to do next whether she's stagnating and her current role

[00:34:11] [SPEAKER_02]: Losing interest in what her current company does maybe she's in job transition and somebody press the pause button for her

[00:34:20] [SPEAKER_02]: And she's getting reflective

[00:34:23] [SPEAKER_02]: How would you maybe to young person I mean pick the pick the scenario?

[00:34:29] [SPEAKER_02]: But how would you kind of help people identify

[00:34:34] [SPEAKER_02]: A process you talked about frameworks

[00:34:37] [SPEAKER_02]: Systems how do you help coach people in in this sort of identifying what the next five or 10 years should look like

[00:34:45] [SPEAKER_00]: Yeah, no, of course

[00:34:47] [SPEAKER_00]: So I think it goes back to where we started really having those reflection moments to understand and ask yourself

[00:34:54] [SPEAKER_00]: You know what drives me

[00:34:56] [SPEAKER_00]: What is of my interest or you know what I call passion but frankly also it has to what where do I have my achievements

[00:35:03] [SPEAKER_00]: Because you always need the proof right?

[00:35:06] [SPEAKER_00]: I cannot say I want to be a pianist if I've never even since I've the how to play the piano

[00:35:11] [SPEAKER_00]: So we have you built that proof it so that you can again truly say I am good at this

[00:35:18] [SPEAKER_00]: This is this is something that drives me and I go back to your band diagram really I guess Mary in back to

[00:35:25] [SPEAKER_00]: Do I have the brand that supports that because in order to build that what's next

[00:35:30] [SPEAKER_00]: You need to create both the push and pull strategy people need to be looking for you

[00:35:35] [SPEAKER_00]: Recommending you referring you so with that means that you need to be part of the conversation

[00:35:41] [SPEAKER_00]: You need to be contributant telling people what are you an expert in?

[00:35:47] [SPEAKER_00]: What can they count on you for so that people feel comfy then that I can recommend Bob for xyc

[00:35:54] [SPEAKER_00]: Career or job opportunity in the future

[00:35:57] [SPEAKER_00]: So I think again that that self-awareness and self audit

[00:36:01] [SPEAKER_00]: Understanding your reputation so that reputation or management and also frankly again understanding

[00:36:09] [SPEAKER_00]: Who is in your network who is going to be able to be those people recommend you once you have the ask because you have to again

[00:36:17] [SPEAKER_00]: Start promoting yourself and it goes back to one myth about brandy the human show this idea

[00:36:22] [SPEAKER_00]: That self promotion is bragging yes, and you know I think when I coach clients some of the initial

[00:36:29] [SPEAKER_00]: My sit work that we need to do is identify and what are the assumptions that they're bringing in so that we can work on letting that go

[00:36:37] [SPEAKER_00]: Because many times were the ones that are close in the door nobody has close in door because we haven't even asked

[00:36:43] [SPEAKER_02]: Are there common assumptions that you see people making?

[00:36:47] [SPEAKER_00]: Yes, sometimes is my work will speak for itself

[00:36:51] [SPEAKER_00]: Right, so they say the other my reputation on my work with a re-internally or externally will do the magic

[00:36:58] [SPEAKER_00]: Again, as I mentioned that the bragging aspect

[00:37:03] [SPEAKER_00]: You know we were told to do a good job and with our heads down and magic will happen

[00:37:09] [SPEAKER_00]: And in the third one is just honestly not knowing where to start

[00:37:14] [SPEAKER_00]: So I think that that's part of the if I offer to your audience if they go to my website

[00:37:20] [SPEAKER_00]: Just Jenny Fernandez calm. I have a free e-book and personal branding that they can download as well

[00:37:26] [SPEAKER_02]: I can't recommend that enough

[00:37:28] [SPEAKER_02]: Putting this in marketing principles because we started kind of also dipping our toe and networking and outreach

[00:37:36] [SPEAKER_02]: the

[00:37:37] [SPEAKER_02]: The analogy that I use is

[00:37:40] [SPEAKER_02]: That oftentimes

[00:37:43] [SPEAKER_02]: And again, this isn't the context of people in job search mode, but this could be outside of that

[00:37:49] [SPEAKER_02]: Is people say you need to network you need to network you need to network

[00:37:54] [SPEAKER_02]: If you don't know your brand first

[00:37:57] [SPEAKER_02]: To me it's like buying a super bowl spot with bad creative you have a lot of GRPs

[00:38:04] [SPEAKER_02]: Way to go you're in front of a lot of people, but you're creative. No good you're actually doing your brand harm

[00:38:11] [SPEAKER_02]: Right because oh no I talked about and that was not a great experience

[00:38:17] [SPEAKER_02]: so the idea is

[00:38:19] [SPEAKER_02]: This is sequential

[00:38:21] [SPEAKER_02]: Is it you know

[00:38:23] [SPEAKER_02]: One you need to get your mind in a good place and I like your your thing with the assumptions

[00:38:27] [SPEAKER_02]: And what's kind of clear out some head trash or wrong thinking and like what's kind of get your mind in a good place

[00:38:34] [SPEAKER_02]: That's first second is get on message and I think what you've been describing Jenny is phenomenal to help create that through line that narrative

[00:38:44] [SPEAKER_02]: Then we're ready to go

[00:38:47] [SPEAKER_02]: Distribute that message

[00:38:49] [SPEAKER_02]: Right and start to do the networking piece, but you can occur with that or would you add to that?

[00:38:55] [SPEAKER_00]: Yeah, I know how to present in as you mentioned

[00:38:58] [SPEAKER_00]: You know a ton of that that self work that needs to happen first and I think after that happens and you have that clear message

[00:39:06] [SPEAKER_00]: Maybe the one thing that I would add is identifying all of the different platforms available to you

[00:39:12] [SPEAKER_00]: You know because

[00:39:14] [SPEAKER_00]: You know, I think everybody knows LinkedIn obviously you know you're going to of their your profile

[00:39:18] [SPEAKER_00]: You may of their your resume if you're looking for a new career as well

[00:39:23] [SPEAKER_00]: But also frankly re-engaging with the people that you already know because they know you're old self

[00:39:29] [SPEAKER_00]: So you reinventing as Dory would say you're identity

[00:39:33] [SPEAKER_00]: So you have to reintroduce yourself

[00:39:35] [SPEAKER_00]: With that new message and this new identity the new brand that you're looking to create

[00:39:39] [SPEAKER_00]: And that will be part of the process and then

[00:39:43] [SPEAKER_02]: That's a great ad. I'm sorry that that's just a great great reintroducing yourself with this new branding go ahead

[00:39:51] [SPEAKER_00]: I'm sorry no, no problem. So yeah, so reintroduce into your current network and then proactively

[00:39:56] [SPEAKER_00]: You know Bob as you mentioned thinking about how who else do I need in my network?

[00:40:02] [SPEAKER_00]: As I build myself because then you are proactively reaching out to them and

[00:40:08] [SPEAKER_00]: Only you're no identity. They don't know the all you so only you know identity

[00:40:12] [SPEAKER_00]: So great way to practice they're going to be even more open and the people that know who you were before

[00:40:17] [SPEAKER_00]: Because this is this is basically the new you who you're put on code selling because right personal branding is about

[00:40:24] [SPEAKER_00]: also selling yourself

[00:40:26] [SPEAKER_00]: You know your career your your services if you would become a full-of-a-nour

[00:40:32] [SPEAKER_02]: Yeah, one of the quick things

[00:40:35] [SPEAKER_02]: Because I want to thought networking and word detail within a second

[00:40:38] [SPEAKER_02]: But on this whole bragging thing

[00:40:41] [SPEAKER_02]: You mentioned this earlier and I just want to underscore it that when we're focused on accomplishments

[00:40:47] [SPEAKER_02]: Those are facts

[00:40:49] [SPEAKER_02]: Yeah, and one of my little isms is

[00:40:52] [SPEAKER_02]: Adjectes or not accomplishments when we declare these things

[00:40:56] [SPEAKER_02]: Right now I'm a street strategic creative problem solver blah blah blah

[00:41:01] [SPEAKER_02]: Okay, rather than declare it can you just demonstrate it show me where you've done this before

[00:41:07] [SPEAKER_02]: Is actually a lot less bragging than trying to attach all these you know self

[00:41:13] [SPEAKER_02]: You know proclaiming adjectives if I'm awesome

[00:41:17] [SPEAKER_02]: Let me just show you some of the body of work that I've done

[00:41:21] [SPEAKER_02]: Right here's what I believe contributed to that body of work

[00:41:27] [SPEAKER_02]: That's a different dynamic

[00:41:29] [SPEAKER_02]: And just sort of saying I'm awesome and you know, I'm creative problem solver blah blah

[00:41:35] [SPEAKER_02]: On assumptions

[00:41:37] [SPEAKER_02]: I think it's a private truth. At least it is in my experience

[00:41:40] [SPEAKER_02]: Can you talk about the assumption that networking is gross? It's manipulative

[00:41:45] [SPEAKER_02]: I don't want to do it and

[00:41:48] [SPEAKER_02]: How you get people over that hump

[00:41:50] [SPEAKER_00]: Yeah, no of course and and if I don't know if you if you guys know about

[00:41:55] [SPEAKER_00]: Robert Sheldini is a professor who wrote an author who wrote

[00:42:01] [SPEAKER_00]: Basically the book called influence and also persuasion

[00:42:05] [SPEAKER_00]: It's a fantastic book that really double clicks on on on this topic

[00:42:11] [SPEAKER_00]: So he talks about a couple things, you know this idea of social proof

[00:42:17] [SPEAKER_00]: As you mentioned above just stating you know stating all the facts all the associations that you've had

[00:42:23] [SPEAKER_00]: Whether it's prior companies schools that you have

[00:42:28] [SPEAKER_00]: attended right or degrees that you have

[00:42:30] [SPEAKER_00]: It just gives basically the fact that me as a busy individual look at your profile look at your resume and say oh

[00:42:37] [SPEAKER_00]: We have a shared experience

[00:42:39] [SPEAKER_00]: We have something in common. I don't meet anything else. I don't need a testimonial

[00:42:44] [SPEAKER_00]: I know that they have been quote-unquote medit

[00:42:46] [SPEAKER_00]: I think that already helps alleviate

[00:42:50] [SPEAKER_00]: Again some of the some of the concern

[00:42:53] [SPEAKER_00]: And you mentioned

[00:42:55] [SPEAKER_00]: I think it was about this idea right of of bragging as well

[00:42:59] [SPEAKER_00]: Even if you are a business leader working in corporate corporate world

[00:43:04] [SPEAKER_00]: Frankly use your version of a testimonial meaning in LinkedIn for example

[00:43:10] [SPEAKER_00]: You can get people to recommend you people who work who worked for you, you know

[00:43:16] [SPEAKER_00]: Who managed you peers even agency partners and that just shows within your environment

[00:43:22] [SPEAKER_00]: You know quote-unquote a way to to bet you and to again share what kind of a great leader and expert you are

[00:43:31] [SPEAKER_00]: As you mentioned earlier, you know, but sometimes we do need other people to recognize us as leaders

[00:43:36] [SPEAKER_00]: And then like we we always say marketing and you mentioned earlier show them don't you know

[00:43:42] [SPEAKER_00]: Don't tell me show me when whenever you have in for example in LinkedIn

[00:43:47] [SPEAKER_00]: A section about your career show them the great things that you created you can use media to share what you did

[00:43:54] [SPEAKER_00]: You can even obviously quantify but if you're able to show them in real life something that they can connect with

[00:44:01] [SPEAKER_00]: It just makes it more memorable insightful and something that everyone can relate to

[00:44:06] [SPEAKER_02]: So what I want to start be mindful the time here for second

[00:44:10] [SPEAKER_02]: with just if you were coaching somebody to think about how to have the most

[00:44:18] [SPEAKER_02]: productive

[00:44:20] [SPEAKER_02]: quality

[00:44:21] [SPEAKER_02]: Not working call with somebody who would some of the principles be that you would share with them

[00:44:27] [SPEAKER_00]: Yes, yes, yes, so in order to make

[00:44:30] [SPEAKER_00]: As you mentioned earlier, you're going to make networking let soundless dirty

[00:44:35] [SPEAKER_00]: Really, I'm a big fan of Adam Grant

[00:44:38] [SPEAKER_00]: So I always recommend to approach any networking conversation or even in

[00:44:45] [SPEAKER_00]: LinkedIn outreach right a little message that you have just again to communicate

[00:44:50] [SPEAKER_00]: What are you having common why do you think that it will be great for you both to connect

[00:44:55] [SPEAKER_00]: So with that is just a little research looking in detail at their LinkedIn or even doing a google search and say

[00:45:01] [SPEAKER_00]: Oh, I see that we have a shared network. We have a passion for marketing or leadership

[00:45:06] [SPEAKER_00]: I see that if we again, we have similar associations went to the same school

[00:45:11] [SPEAKER_00]: I think if like something you have in common

[00:45:13] [SPEAKER_00]: Or frankly just at the Meyer they work that they're doing because at the end of the day you have to give them a reason why are you interested in

[00:45:22] [SPEAKER_00]: Look at it as a long term event you're not going to ask them for 15 minutes a coffee chat a job a referral

[00:45:30] [SPEAKER_00]: That's a big no-no. That's a red flag nobody's going to accept

[00:45:35] [SPEAKER_00]: Except that the networking is really about first being curious

[00:45:40] [SPEAKER_00]: Try to get to know that person what do they stand for what are they interested about?

[00:45:45] [SPEAKER_00]: So that as you continue to build that long term professional relationship

[00:45:50] [SPEAKER_00]: You then can have you know truly

[00:45:52] [SPEAKER_00]: A point that is a commonality and then later on maybe you can you can ask have a task those 15 minutes that recommendation and really truly get to know them at a personal level

[00:46:03] [SPEAKER_02]: Yeah, so two things that really stand out to me one maybe three authenticity

[00:46:10] [SPEAKER_02]: Right again, that that's what takes the like the word that's what takes the dirtiness out of it is

[00:46:16] [SPEAKER_02]: Unbeen genuine that this is an authentic outreach. I'm not

[00:46:21] [SPEAKER_02]: Trying to be a bad person because I'm not a bad person

[00:46:24] [SPEAKER_02]: I generally you know admire your work or whatever you say too is

[00:46:29] [SPEAKER_02]: But we'll do our third

[00:46:33] [SPEAKER_02]: Name drop on Dorie

[00:46:35] [SPEAKER_02]: This is the long game. This is playing the long game

[00:46:39] [SPEAKER_02]: Right and that it shouldn't be transactional we are building relationships

[00:46:44] [SPEAKER_02]: We're making new friends

[00:46:45] [SPEAKER_02]: We're not trying to just use you for something which leads to the third point you mentioned at an grant

[00:46:52] [SPEAKER_02]: I thought you're gonna say give and take right so for a relationship to be healthy

[00:46:58] [SPEAKER_02]: Right, you can't be a net taker

[00:47:01] [SPEAKER_02]: Right, so I believe that you're one of the real big unlocks in networking is to

[00:47:10] [SPEAKER_02]: Be very intentional about looking for opportunities to add value to them. How can I be of help to you

[00:47:17] [SPEAKER_02]: Jenny what does help look like for you?

[00:47:20] [SPEAKER_02]: Is it an introduction or are you trying to hire somebody that might be in my network?

[00:47:24] [SPEAKER_02]: Is there a subject matter expert that I know that maybe I could connect you with?

[00:47:29] [SPEAKER_02]: You know how what does help look like for you?

[00:47:32] [SPEAKER_02]: And because oftentimes in this be the kind of the given take thing is you know

[00:47:38] [SPEAKER_02]: net takers

[00:47:40] [SPEAKER_02]: In his in his work might spike early that they're successful right is they they're taking

[00:47:48] [SPEAKER_02]: But the the long game they end up not being the winners of the long game

[00:47:54] [SPEAKER_02]: It's the givers who are the winners and there's an intermediate ground of traders

[00:47:58] [SPEAKER_02]: Right well, you know, it did this is all very transactional if you introduce me this person I'll introduce

[00:48:04] [SPEAKER_02]: It's like no just like do good for me the real principle is sewing and reeping if you just so help

[00:48:14] [SPEAKER_02]: The natural course of events is you're going to get help because that's what she's been sewing in your relationships

[00:48:21] [SPEAKER_02]: And that that's where we see kind of the fever break for people with networking is when they're like oh

[00:48:29] [SPEAKER_02]: I can actually be a good person. I can do this consistent with my identity and help other people

[00:48:36] [SPEAKER_02]: And help is naturally going to come back to me over time

[00:48:40] [SPEAKER_02]: I can do that

[00:48:42] [SPEAKER_02]: And and that that's where we seem people have success

[00:48:46] [SPEAKER_00]: Yeah, no thank you well, but I'll add a couple of things so that it's it's part of actually Doris

[00:48:52] [SPEAKER_00]: The long game which is just being having strategic patience

[00:48:57] [SPEAKER_00]: Meaning sometimes we go about networking when we actually need something

[00:49:02] [SPEAKER_00]: And this is where we have to be patient and understand that we need agency when it comes to networking

[00:49:07] [SPEAKER_00]: Start now even if you don't need anything even if you're super comfortable in your work in your job

[00:49:13] [SPEAKER_00]: Everything you have because once when if you wait until you need it then is already too late, right like think the well before your thirsty

[00:49:25] [SPEAKER_00]: So I think that's just something that I advice folks and I just want to acknowledge something else that I guess two points that

[00:49:33] [SPEAKER_00]: Networking may be challenging for introverts. So again Doris and introvert herself. This is something that

[00:49:39] [SPEAKER_00]: You know you need to manage your energy so that you do it in a place and in a platform where it's going to work for you

[00:49:45] [SPEAKER_00]: And then the other one that I would say is kind of the gender difference that we may know people who identify as we may

[00:49:54] [SPEAKER_00]: Work great at building relationships, but we may not be great at being strategic about using our relationships

[00:50:01] [SPEAKER_00]: And again, it's not about being a taker, but it's about

[00:50:09] [SPEAKER_00]: Network that you're going to need that is going to inspire you that is going to keep you accountable to get you to where you want to go

[00:50:16] [SPEAKER_02]: Jony amazing ads. I have really enjoyed our conversation. Is there anything

[00:50:22] [SPEAKER_02]: That you would like to leave our audience with and then too is if people want to learn more about you

[00:50:29] [SPEAKER_02]: Your work how to connect with you was supposed to do that. Yes, yes, no thank you so much

[00:50:34] [SPEAKER_00]: Yeah, no so I again

[00:50:37] [SPEAKER_00]: My huge fan of you seen say mention these all this very marketing principles and personal brand building

[00:50:45] [SPEAKER_00]: to help you know audience like you frankly to be more effective leaders

[00:50:51] [SPEAKER_00]: You don't have to be a solar brand or but you really need to understand how building your personal brand is going to help you even within your company

[00:50:58] [SPEAKER_00]: Because that's you know people hire and promote people who they know unlike

[00:51:02] [SPEAKER_00]: So those stations that are happening you need to have more than one person more than one ally in the room

[00:51:09] [SPEAKER_00]: And that is part of personal branding self promotion, etc. So I advise folks to we think and be open about resetting

[00:51:18] [SPEAKER_00]: Your assumptions and your mindset about the topic so that you can truly

[00:51:23] [SPEAKER_00]: a lot of growth in your career and with that I'll just kind of ask you guys feel free to connect with me on LinkedIn

[00:51:31] [SPEAKER_00]: Jenny for an end this and also go to my website Jenny for an end is not calm as I mentioned I have the free personal branding ebook

[00:51:39] [SPEAKER_00]: And now you also have a newsletter that you can sign out for in please check out my however business review and first nobody

[00:51:46] [SPEAKER_02]: Aticals

[00:51:46] [SPEAKER_02]: Well Jenny I mean you are a content machine. It's all super quality

[00:51:50] [SPEAKER_02]: That's why I was so pleased that we got introduced. I've gotten to know you here a little bit

[00:51:56] [SPEAKER_02]: Amazing insights today and we have only scratched the surface of where all we could have come in this conversation

[00:52:03] [SPEAKER_02]: But thank you

[00:52:05] [SPEAKER_02]: For our audience will put Jenny for an end this.com in the final version of this so you can

[00:52:11] [SPEAKER_02]: Click there please do follow her on LinkedIn connect with Jenny on LinkedIn

[00:52:15] [SPEAKER_02]: But most I just want to say thank you everybody for taking a few minutes out of your day

[00:52:19] [SPEAKER_02]: We hope that what you heard today helps you as you think about your own personal brand

[00:52:23] [SPEAKER_02]: How that informs where you can take your career and then how to expand your professional relationships to get to where you want to be

[00:52:31] [SPEAKER_02]: Well helping other people get where they want to be as well. So thank you so much. Jenny it was great. Thank you so much

[00:52:36] [SPEAKER_00]: Thank you about thanks everyone