But First, Coffee

But First, Coffee

HR Meets Real Life

But First, Coffee is a live weekly talk show where Jackye Clayton and John Baldino bring candid, insightful conversations about the world of work, leadership, and all things people. Each episode blends expert insight with real-world experience—covering employee engagement, leadership, inclusion, technology, and culture. It's not just HR theory; it's HR reality, poured fresh each week.

The Parental Push
But First, CoffeeAugust 20, 202601:02:02

The Parental Push

Parents want to see their kids succeed, but knowing when encouragement crosses into control is one of the hardest calls in parenting, and it follows people straight into the workplace. This episode looks at where that line falls, from parents still calling HR about their adult children's jobs to the...

Priced Out of Prevention
But First, CoffeeAugust 13, 202601:01:27

Priced Out of Prevention

Weight loss drugs like GLP-1s have exposed a deep divide in how employers think about preventative health care, and who gets to decide what counts as medically necessary versus elective. John Baldino and Jackye Clayton dig into the real cost of prevention, from insurance denials and weight bias to w...

The Forever Layoff
But First, CoffeeAugust 06, 202601:01:42

The Forever Layoff

Jackye Clayton and John Baldino dig into what they are calling the forever layoff: a shift away from one big publicized round of cuts toward continuous, quiet trickles of terminations. They walk through why companies structure layoffs in small batches to avoid triggering WARN Act notice requirements...

Summer Lovin', Had Me A Blast (Explaining it to HR)
But First, CoffeeJuly 30, 202601:01:53

Summer Lovin', Had Me A Blast (Explaining it to HR)

Summer brings interns, thin staffing, and a lot of people working long hours next to each other, which is exactly when workplace relationships get complicated. Jackye Clayton and John Baldino separate the rare genuine partnership from the far more common summer lust, and they are direct about who ab...

When Company Culture Stops Changing
But First, CoffeeJuly 23, 202601:02:21

When Company Culture Stops Changing

Irrelevance is a death sentence for a brand, and the same is true for a culture. Jackye Clayton and John Baldino trace what happens when an organization stops evolving, using the slow fade of Kmart, Esprit, Arby's, and Denny's to show how quality erodes long before the doors close. The conversation ...

Can AI Keep You Out of Court
But First, CoffeeJuly 09, 202600:59:42

Can AI Keep You Out of Court

Can artificial intelligence keep an HR team out of the courtroom, or is it quietly walking employers into one? This conversation digs into the fast growing web of AI regulation, the bias baked into hiring tools, and the contract and pay equity mistakes that turn a time saving shortcut into legal exp...

PTO Nobody Takes
But First, CoffeeJuly 02, 202600:59:58

PTO Nobody Takes

Plenty of workers leave earned vacation on the table, and this conversation digs into why that happens and what leaders can do about it. Jackye Clayton and John Baldino unpack how micromanagement, guilt, and unclear policy quietly discourage people from using time they have already earned, and why u...

How to Get Managers to Be Managers
But First, CoffeeJune 25, 202601:01:33

How to Get Managers to Be Managers

Most companies promote their strongest individual contributor into management, then act surprised when that person manages like one. Jackye Clayton and John Baldino unpack why managing is a separate job that demands its own training, authority, and support, and what leaders owe a new manager before ...

The Four-Day Week vs The Five-Day Mandate
But First, CoffeeJune 18, 202600:59:58

The Four-Day Week vs The Five-Day Mandate

Two trends are pulling the workweek in opposite directions, and most companies are quietly picking a side. John and Jackye weigh the four-day and reduced-hours movement against the expanding return-to-office wave, and land on a sharper question than the schedule itself. A shorter week only delivers ...

The Two-Speed Workforce
But First, CoffeeJune 11, 202601:00:03

The Two-Speed Workforce

Two employees can clock in at the same company and live in completely different economies. Corporate and white collar roles are being trimmed while frontline, warehouse, and service talent is courted harder than ever. John and Jackye dig into the split, anchored by Walmart's May 2026 move to cut rou...