Navigating Payroll with AI: Insightful Conversations with Tiffany Gray - Episode 119
Welcome to 'It's About Payroll' with hosts Brian Escobar and Walter William Duncan II. In this episode, we feature esteemed guest Tiffany Gray, Payroll Manager for Riverside Health System. We delve into the day's topical news, discussing the recent global Microsoft outage and its impact on payroll systems. Tiffany shares her journey in payroll, the challenges of managing a multi-generational team, and the anxieties around AI's integration into payroll processes. From navigating tough conversations to leveraging AI for efficiency, Tiffany offers valuable insights and advice for payroll professionals. Join us for an engaging discussion on the evolving landscape of payroll and the importance of work-life balance.
00:00 Introduction and Welcome
00:46 Mindset and Attitude
01:51 Current Events: Microsoft Outage
02:49 Work-Life Balance for Payroll Professionals
04:38 Challenges in Payroll
08:41 Guest Introduction: Tiffany Gray
11:55 Tiffany's Journey in Payroll
16:17 Difficult Conversations in Payroll
24:44 AI in Payroll: Opportunities and Challenges
29:10 Understanding Employee Payment Systems
29:49 Improving HCM System Usability
30:27 Leveraging AI for Employee Queries
32:12 Generational Differences in Technology Adoption
34:50 Adapting to Workforce Changes
41:26 Investing in Employee Development
48:56 The Role of AI in Payroll
53:53 Conclusion and Final Thoughts
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