On this episode, Pete and Julie are joined by veteran HR Tech exec and Founder and CEO of Traxxion, Jim Jensen, for a wide-ranging conversation on why workforce management has become one of the most strategic and misunderstood pillars of modern HR.

Drawing on Jim’s decades of HR Tech experience, the group explores the past, present, and future of HCM and WFM (Workforce Management) technology in an AI-enabled workplace. The conversation explores how time data, compliance, and scheduling have become foundational to payroll accuracy, employee experience, and operational resilience.

The group dives into the real role of AI in HR and why it should assist, not replace, human judgment, the resurgence of best-of-breed strategies, and why workforce management is now where culture, trust, and engagement are most visibly won or lost.