The Past, Present, & Future of HR Reinvention with Trey Campbell

On this episode, Pete and Julie welcome Trey Campbell, legendary HR outsourcing and transformation executive, former CEO, and current board member of OneSource Virtual, for a candid conversation on how HR outsourcing and managed services have evolved and where they are heading next.

Trey takes us from the early days of HR outsourcing (HRO) to today’s automation-driven, cloud-enabled service models that power cloud-based HR operations. He explains why so many large-scale outsourcing deals failed, why “lift and shift” never delivered on its promises, and why standardization, workflow automation, and service design matter more than ever.

The conversation goes deep on what CHROs, and CFOs are getting wrong about outsourcing, why payroll and compliance risk, not just cost, drives buying decisions, and why the myth of one global payroll system still hasn’t been cracked after 30 years.

Trey shares his perspective on AI, automation, and “services as software,” explaining where intelligent workflows will truly transform HR and payroll and where human expertise will remain essential.

Connect with Trey:

LinkedIn: https://www.linkedin.com/in/campbelltrey/

Connect with the show:

LinkedIn: http://linkedin.com/company/hr-payroll-2-0

X: @HRPayroll2_0

X: @PeteTiliakos

X: @JulieFer_HR

BlueSky: @hrpayroll2o.bsky.social

YouTube: https://www.youtube.com/@HRPAYROLL2_0

WRKDefined Podcast Network: https://wrkdefined.com/podcast/hr-payroll-20

Thank you to our marquee sponsors for powering the HR & Payroll 2.0 podcast forward!

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