Live from the isolved booth at SHRM 2025 in San Diego, William Tincup and Ryan Leary sit down with two powerhouse voices in workplace transformation—Coach Margie Rubio and Coach Nafeesah Bashir. The vibe? Zero script, all impact. The moment they sat down, the conversation took off.
Margie and Nafeesah dig into the real roots of workplace incivility—from self-awareness gaps to emotional climate blind spots. They share the concept behind the Civility Index, their code of conduct for emotional intelligence, and how they help leaders shift culture with practical, non-performative tools. Margie speaks on her work with active and former gang members. Nafeesah shares how trauma-informed yoga became a corporate unlock. The energy is real, the takeaways hit hard—and they’re just getting started.
Timestamps
00:00 — Margie and Nafeesah join the show without being asked
00:45 — The group jumps into incivility and emotional climate at work
01:40 — What it means to be a "people hero" in practice
02:28 — Margie shares her HR superpower and how empathy meets boundaries
03:25 — Nafeesah explains how she leads with love and teaches by example
04:32 — The fear behind vulnerability and what keeps people guarded
05:15 — Why life experience determines how you show up at work
06:20 — How to assess team dynamics using a “weather forecast” model
07:13 — The Civility Index and what it reveals about workplace culture
08:26 — How practical tools and emotional intelligence can shift behavior
09:40 — Leaders don’t need to fix people—they need to own their self-awareness
11:00 — The EI Code of Conduct and why self-awareness comes first
12:45 — “Look in the mirror, not out the window”—why perspective matters
14:06 — Margie reflects on teaching mindset to former gang members
15:20 — Nafeesah shares how her Helicon yoga program changed the room
17:35 — They announce their own podcast focused on EI and incivility
18:45 — A shoutout to isolved’s HR team and the vibe of the booth itself
This episode was recorded live with isolved at the SHRM Annual Conference in San Diego.
The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more.
Learn more about isolved: https://www.isolvedhcm.com/
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William Tincup LinkedIn: https://www.linkedin.com/in/tincup/
Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
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