HR isn't just about payroll and PTO—it’s about protection.
Live from isolved Connect in Chicago, we sit down with Tom Von Jess, Director of Strategic Partnerships at LegalShield, to unpack the overlooked benefit every employee actually needs: legal support. From navigating assisted living contracts to identity theft recovery, Tom shares how LegalShield is helping HR teams bring peace of mind to workforces and why this benefit is more relevant than ever.
We explore LegalShield’s integration with isolved, the power of real partnerships, and how AI might finally help employees make smarter benefit decisions. Plus, Tom reveals what HR gets wrong about open enrollment—and how to fix it.
Timestamps:
00:00 — Meet Tom Von Jess of LegalShield
03:00 — What LegalShield actually solves for employees
04:34 — Identity theft protection and private investigators on call
05:41 — Customer stories from the isolved network
07:32 — Building real community through People Heroes
08:47 — Supporting lean HR teams with strategic benefits
10:06 — How AI could help employees choose the right benefits
11:17 — The caregiving squeeze: legal needs across generations
12:19 — Estate planning, elder fraud, and HR's expanding role in employee wellbeing
This conversation was recorded live at isolved Connect in Chicago.
The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more.
You can learn more about isolved here: https://www.isolvedhcm.com/
Connect with the guest:
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Tom Von Jess LinkedIn: https://www.linkedin.com/in/tom-von-jess/
Connect with Us:
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William Tincup LinkedIn: https://www.linkedin.com/in/tincup/
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Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
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