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Implementation doesn’t end at go-live. That’s where the real work begins.

In this episode, live from isolved Connect in Chicago, we sit down with Sandy Barnett and Theresa Breunig—Directors of Optimization at isolved—to unpack how the optimization team bridges the gap between system setup and business outcomes. From recalibrating systems post-launch to unlocking untapped value inside isolved, they share how their work helps HR teams save time, stay aligned with changing priorities, and become the heroes their people need.

We talk about streamlining processes, driving adoption, preventing burnout, and how tools like predictive analytics and AI-powered chat features are reshaping HR’s role in the business. This one’s about making the system work for the people—not the other way around.

Timestamps:

00:00 — Meet Sandy and Theresa from isolved's Optimization Team

04:05 — What optimization really means post-implementation

07:10 — Saving time, boosting satisfaction, and delivering impact

10:10 — Calibrating systems as businesses evolve

13:00 — Why AI and chat features are game-changers

15:00 — The power of an integrated HCM ecosystem

17:00 — Predictive analytics in action

18:56 — What “People Heroes” really means

This conversation was recorded live at isolved Connect in Chicago.

The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more.

You can learn more about isolved here: https://www.isolvedhcm.com/

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