In this special centenary episode of Comp and Coffee, host Ruth Thomas celebrates 100 insightful episodes of discussions on compensation. Joined by Heather Kruger, Senior Director of Corporate Marketing, and Zach Jamieson, HR Manager at Payscale, this episode reflects on past episodes' themes and their evolution in today's workplace. From the historical journey of pay structures to remote work dynamics, this episode offers a comprehensive reflection and future outlook on compensation management.
Key Highlights:
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The origins and evolution of the Comp and Coffee podcast.
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Reflections on episode 25's discussion on salary structures and the impact of pay transparency legislation.
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Insights on the journey towards pay transparency and equitable compensation practices.
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The transformation of remote work and its implication on organizational policies and employee engagement.
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Revisiting episode 75's debate on quiet quitting and its relation to employee engagement and workplace culture.
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A look at Payscale's upcoming annual virtual conference, Compference24.
Quotes:
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"Great compensation is not just about structures—it's about fostering simple, honest conversations over a cup of coffee." – Heather Kruger
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"Our culture isn't built by the walls of our office." – Paul Wolfe, as quoted by Ruth Thomas
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"It's really about knowing when enough is enough and when you're maybe pushing your employee just a little bit too much." – Zach Jamieson
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[00:00:00] Does your workforce understand what and why behind the way you pay?
[00:00:04] And I think the future benchmark of can you have that conversation over a couple of coffee
[00:00:09] is one that compensation in HR professionals should really hold themselves to?
[00:00:14] I love that. So you're definitely leaning into the where we're going in the future.
[00:00:20] So it's a sign of a good brand when you know it's got the endeavity in it,
[00:00:23] compared to the changing environment.
[00:00:26] Are you ready to dive into the dynamic world of compensation management?
[00:00:31] Join us on a journey where we unravel the latest trends, tackle your burning questions
[00:00:36] and explore innovative strategies that are shaping the future compensation
[00:00:40] all with a coffee in hand.
[00:00:43] Welcome everybody to this episode of Comp and Coffee. And today is a special because today is our
[00:00:50] episode. So we're in celebration mode today here and we're going to be a little self-indulgent
[00:00:55] and do a little bit of reflection. Brief bit of history, the podcast can back in January 2018.
[00:01:04] Kudos to you if you've been following us since then. That was under the pay factors brand
[00:01:09] which was then obviously acquired by Payscale in 2021. We love the podcast. We knew you
[00:01:19] who have been running it. I've been doing it now for probably about eight months, maybe more.
[00:01:26] I think. But we really wanted to just spend some time today celebrating our birthday episode.
[00:01:35] And I bought a couple of special guests along with me for this special episode.
[00:01:39] I have Heather Krueger who's seen a director of corporate marketing. So Heather is my
[00:01:44] content queen and my content creating friend. We have huge amounts of fun here at Payscale
[00:01:52] and thinking about all the wonderful ideas for podcasts, for research, for conference
[00:02:00] for all the kind of amazing content that we create here. And generally just debating what's going
[00:02:05] on in the world of work. So very pleased to have you here Heather. And I'm also joined by Zach
[00:02:11] Jason, who's manager of HR here at Payscale. So Zach until recently was my HR business partner.
[00:02:18] So he is my oratory on all things HR. So I wanted to get him along to come and talk about some
[00:02:24] of these topics here today. So welcome Heather and welcome Zach. Do you want to both say hi,
[00:02:29] introduce yourself to the audience? Heather do you want to start first? Yeah happy to. So thank you
[00:02:36] for having me Ruth. I think this is my second time on Comic Coffee. It's been a while since my last one.
[00:02:43] I am happy to be here as Ruth knows I love talking about the world of HR. I'm a marketer
[00:02:50] by trade, but my passion and interest is truly the world in future work. So I'm going to be here. Zach?
[00:02:57] Yeah, thanks Heather. Thanks Ruth for having me. As Ruth shared, I am the HR Manager at Payscale.
[00:03:03] I lead a team of HR business partners. Most recently been supporting our marketing and revenue
[00:03:09] employees, but now supporting our product engineer in GD teams. And it like Heather and Ruth that
[00:03:16] I've been in HR for quite some time and really enjoy talking about it. So thank you for having me.
[00:03:21] Well great to have you both here. So before we do some reflecting, I thought I'd just quickly
[00:03:28] lean into the name of the podcast because we can't often get asked about why is it called
[00:03:32] Compon Coffee. It's funny story actually because Compon Coffee was the name that Payscale
[00:03:38] pay Factor sorry, launched the podcast under. At that time that happened back in 2018, I was still
[00:03:44] working for Curo, the company that I co-founded. We were partners with pay Factor's. We did a lot of
[00:03:50] thought leadership with them and I had been running a breakfast session called Coffee and Com for about
[00:03:55] three years prior to this. So we had a little fight about the name, the brand where did it come from.
[00:04:03] I love Compon Coffee so we'll stick with that name. Why do we call it Compon Coffee? Well I think
[00:04:10] the original intention has carried on. The aim was to create an environment where we could have
[00:04:16] conversations about compensation as if you were basically having a cup of coffee with your
[00:04:21] pals. Quite often depending on the size of your organisation, you may be just a band of one person
[00:04:27] in your organisation and so we wanted to provide a forum where we could talk about the
[00:04:32] topic you wanted to talk about. You could feel like you were having a cup of coffee with friends
[00:04:36] and talking about the problems of today breaking news and all those kinds of things. So I
[00:04:44] also also like to quite think about what our audience is doing when they're listening to the podcast.
[00:04:50] So maybe I think they're listening to it as they make a cup of coffee in the morning.
[00:04:55] Walking their dog in the morning, I know I got off to this into podcast when I'm walking
[00:04:59] that where I listen to most of my podcast is on a plane. It's been quite a bit of time on a plane
[00:05:05] going backwards and forwards across the pond. So Heather, I know you were a fan of the Compon Coffee
[00:05:11] brand. Tell us why you're a fan and we also lent into that quite heavily at World at Work
[00:05:17] for Awards Conference this year. So give me a thought slash definitely. So this is where the
[00:05:22] marketer comes out. So Compon Coffee is so catchy. But the reason why I think it has even developed
[00:05:31] more merit, letting originally started with, is where we are today as employers and work forces
[00:05:42] and where we're moving towards with changing dialogue around Penn.
[00:05:47] Compon Coffee started off as a podcast and environment for compensation professionals to learn
[00:05:52] more about compensation, you know, have that virtual cup of coffee with one another. And we want
[00:05:57] to nurture those spaces. So at World at Work this year we actually, you know, we made our space
[00:06:02] made our booth a like a pseudo coffee house and we wanted to bring people in it. We wanted to have
[00:06:08] you know that conversation about Compon over a cup of coffee. But where I see our
[00:06:15] field and our practice going in compensation is the mark of great compensation is going to be
[00:06:24] in the future. Can you have this conversation with an employee over a cup of coffee? Have we as
[00:06:30] employers and workers become so uneducated, mature and familiarized with the practice of compensation
[00:06:38] that we can have that, you know, this is the reality of work. We are all here to be paid,
[00:06:44] to do work we enjoy in the best of cases and we want to have those conversations simply and easily
[00:06:51] over a cup of coffee. So I think that's a really good aspirational vision for the Compon Coffee
[00:06:56] brand too. You know, at World at Work we had a slogan on our booth, you know, does your workforce
[00:07:03] understand what and why behind the way you pay? And I think the future benchmark of can you have that
[00:07:10] conversation over a cup of coffee is one that compensation in HR professionals should really hold
[00:07:15] themselves to. I love that. So you're definitely leaning into the, you know, where we're going in
[00:07:22] future. So it's a, it's a sign of a good brand when you know it's got the gravity in it can pivot
[00:07:26] to the changing environment. So Zach, are you a podcast fan? I am your favorite. Where do you listen to
[00:07:33] podcasts? I do enjoy podcast through and I like you enjoy them while I'm walking or running on
[00:07:40] the treadmill if I'm doing some quiet work and I throw podcasts on and listen to one working.
[00:07:45] So my favorites are, you know, I hear that here. People managing people, people,
[00:07:51] people, crowdgloans so you can see just if they're in different mix of HR podcasts that I enjoy
[00:07:56] listening to. I'm great. Well, I know a couple of those. I'll have to go and look at some of the others.
[00:08:03] I hate it here as heavy use of podcasts. Yes. All right. So heavy use if we're going to talk about
[00:08:09] conference later on today. I'm going to be on a panel with the Heber Act conference. So
[00:08:13] thanks for that call, Zach. Okay. So time for a little reflection. Let's be self-indulgent.
[00:08:20] I think at the grand old age of 100 we can do that. So we're going to take three episodes
[00:08:26] that Liz Sheffield, my podcast partner in crime, our content manager has selected for us.
[00:08:31] We're going to quickly reflect on what was covered in those episodes and then we're going to
[00:08:35] think about what's changed in the world since then. So the first one that Liz picked for us was
[00:08:41] episode 25 that was broadcast back in May, 2019. And in this episode we were joined by Kim Taylor
[00:08:50] who's at here. Still here at Pace Gale, Kim and I will regularly do podcast and webinars
[00:08:54] together. She is our VP of compensation services and consulting. So Kim came on as the expert
[00:09:00] guest and they talked about salary structures and she covered the basics of what they were
[00:09:06] and how to put them in place. And at that time was really talking about the importance of
[00:09:11] maturing your pay practices to create pay structures and about how has an organization once you get
[00:09:17] to particular size, you need to start thinking beyond the employee and the price for the employee
[00:09:24] to thinking about the relatively of jobs and employees within them. So kind of moving away potentially
[00:09:30] from job-based pricing to market pricing, to pay grade or level-based pricing. And that was probably
[00:09:38] pretty prussian because if you think about that May 2019 was actually when the first state-based
[00:09:45] pay transparency legislation was passed, Colorado was passed in May 2019, didn't come into
[00:09:51] effect to 2021 in Colorado. But since then, we have seen a huge push by organizations to
[00:10:03] mature their compensation practices so that they can comply with the legislation in terms of
[00:10:08] posting pay ranges but not only that thinking about the impact on existing employees, so big movement
[00:10:15] happening since that podcast was broadcasted. So Zach, I'm interested to hear from you how you
[00:10:21] think things have evolved in terms of adoption of salary structures, especially the journey we'd
[00:10:27] been on here at pay scale. Yeah this has been a unique one for us specifically. We had an office
[00:10:33] in Denver. We weren't a full remote organization when that legislation was passed. And so we saw
[00:10:39] the real time impacts as an organization and decided that even though not all states were
[00:10:47] abiding by legislation or having to abide by legislation, we were going to go ahead and post our
[00:10:52] ranges. So we kind of pushed forward with our transparency for our employees and set that expectation
[00:10:57] hopefully for others to do the same and kind of meet us where we're at. You know next for us as
[00:11:04] far as a leveling perspective we're currently working with leaders to identify the correct
[00:11:08] leveling and titling for their teams. Our next steps in that process are to roll out this framework
[00:11:15] company wide and work with our employees and managers on how to speak to those career paths,
[00:11:20] how to have that career conversation in one-on-one's on a regular basis. So that's kind of our
[00:11:27] next steps in our transparency. So we're going on our maturity journey definitely in terms of salary
[00:11:34] structures which is what we're seeing in our customers and reflected in our research, our
[00:11:38] compensation best practice. We search you know one of the key trends that we saw. We've been trying
[00:11:43] to look at you know what, how can we see practitioners responding to the legislation and it's definitely
[00:11:49] either pushed to deploy more salary structures, simplify salary structures, focus on job architecture,
[00:11:57] even things like addressing job descriptions. So Heather you went back to listen to that episode
[00:12:02] what were your takeaways from that? Well not only listening to the other side but you know to the
[00:12:08] point that you made around Colorado legislation and legislation being a root of a lot of a lot
[00:12:16] of the evolution of compensation that we're seeing today. When you think about like take that big
[00:12:23] step back and go okay but why legislation? Why are we at this point now? What, what lawmakers
[00:12:30] and leaders are looking to solve is gender and racial pay disparities, pay disparity based on
[00:12:37] non-compensible factors. And so to your point Ruth you know Kim offering this very pressure
[00:12:44] perspective the reason for pay transparency legislation is to equal the playing to some extent,
[00:12:49] for workers to give workers traditionally disadvantaged or held back by salary history,
[00:12:58] disclosure, more of an opportunity to increase their wages as they move from job to job.
[00:13:03] One of the points that was raised in episode 25 was this a student insight, this is an
[00:13:10] a department level thing. It's about creating levels within the organization. Now there's some
[00:13:15] exceptions to that which they acknowledge. Sometimes you pay higher or higher paying or faster moving
[00:13:22] roles. You, they use an example of tech companies and I think you could extend it to service based
[00:13:28] companies. You can tend to see structures broken out when the people in those functions are
[00:13:35] manifesting the product or a tech company. Software developers going to have a higher pay premium
[00:13:41] maybe a higher structure for a professional services business, you're going to see that with consultants.
[00:13:48] So it's not about structures creating this monolithic view of how you pay but it's about having a
[00:13:56] sound and rational and systematic approach so that we can fulfill the root intent of this
[00:14:05] changing legislation to help close those gender and racial pay gaps. I thought it was funny,
[00:14:12] when the podcast took what I could only describe as a while the term talking about markets of
[00:14:18] one or structures of one and have been at pastial long enough that I just was like oh no no no no
[00:14:24] this isn't that right you do it. Yeah but yeah it's not that long ago, you know it's five years ago
[00:14:32] and normally changes happen in compensation that quickly but we just seen a fundamental shift
[00:14:40] in thinking and as you say Heather it's centered around this premise of how do we ensure we're
[00:14:46] able to make that comparison of comparable work, equitable work however you know whichever jurisdiction
[00:14:52] you're focusing in that you want to do and that's really you know what's driving this change
[00:14:56] that we've seen since that episode of 25. Yeah one of the examples there the podcast just in episode
[00:15:06] 25 were referencing as well was this notion of maybe you see a pay difference between front end
[00:15:13] and back end dev based on the skills but for whatever reason that brought to mind the equity
[00:15:21] loss of lawsuits that we've seen around warehouse versus retail and when you think about front end
[00:15:27] dev versus back end dev there's this interesting correlation to be made about warehouse versus
[00:15:31] retail when the jobs are fundamentally similar yes they require different skills in some ways you know
[00:15:43] but more than that you see a gender divide in those roles and you know that reality how are we
[00:15:54] breaking that down and making the practice to your point rules move forward in a faster and
[00:16:00] more meaningful way for the practice yeah and you know that's obviously what we're all about
[00:16:07] in terms of advancing here at pay scale you know we see that as part of our responsibility in
[00:16:13] helping employers tackle that problem and I know exactly from the experience here at pay scale
[00:16:20] the leveling is is fundamental to our DIV strategy as well you know in terms of being able to give
[00:16:29] you mentioned it like career frameworks being able to equip managers to have
[00:16:33] progression conversations so that you know we can make sure that we're applying consistent
[00:16:38] decisions around progression in the organization I know that's something you'll quite
[00:16:42] half ton at the moment I think clear expectations to everyone understands what is the
[00:16:47] responsibility of each role what I need to do to be in that role maybe where the gaps are
[00:16:53] that I have today and then speaking with your manager like how do I get to that? So also transparency
[00:16:58] is key to all of that and really moving the needle there yeah so our next episode was episode 50
[00:17:08] and this went out in May 2020 we'll remember what we were doing in May 2020 yep we were
[00:17:16] in pandemic times and the episode talked about you know just as everyone was adjusting to the
[00:17:21] new normal of working from home and the country was starting to reopen and businesses were focusing
[00:17:26] on how to bring people back to the office post the COVID-19 shutdowns and so in this episode
[00:17:33] it was Matt Villen-Russ and they talked about approaches and challenges organizations are working
[00:17:38] through to safely efficiently open offices while meeting the evolving expectations and concerns
[00:17:44] of talent. So four years on where are we at? Well for those of you who saw everything would
[00:17:51] turn to as it was before we have not all gone back to the office and remote work is still very
[00:17:58] much with us and is really reshaping our labor markets. We've seen organizations trying to encourage
[00:18:05] employees back to work mixed success and we've seen RTO mandates that have really done some damage
[00:18:12] in terms of talent retention in organizations so Heather you said you're a keen observer of like
[00:18:21] take on where we are now. So I was thinking about this and reflecting on it and May 2020 really
[00:18:31] struck me because I was like four years ago and that number of all feels wrong because it feels like
[00:18:38] way more than four years but we've been a little bit more the four years ago. At this point
[00:18:45] so a little bit contrived to say like cats out of the bag and many workers can work from home but
[00:18:50] we have shown that many workers are able to work from home. We can effectively and consistently
[00:18:58] deliver our performance and you know there's the occasional travel needed sometime.
[00:19:04] I think my boldest hottest perspective on RTO particularly RTO mandate is who is delivering the
[00:19:16] we have to go that bad message. And full disclaimer I'm about to say some like classic gatekeeping
[00:19:25] statements right now but like if you are a worker or a business leader in a position that might
[00:19:34] be defined as a more traditional household with only one working partner and maybe you don't have
[00:19:41] any caregiving responsibilities whether children or elders. I don't think you should get to make
[00:19:49] a call on RTO because such a fundamental aspect of our functioning society is our need to
[00:19:57] care for others and be present in our families and in our lives and this monolithic
[00:20:03] return to office go back to the way it was when part of the merit of what we experienced through
[00:20:10] pandemic is the way it was wasn't working for the majority of people mental health wasn't
[00:20:18] in a good place for mental health got worse during the pandemic but we're climbing out of an era
[00:20:25] of residents as proof that you're working into one of demonstrated impact. You don't have to
[00:20:37] physically in a cheer at work to show that anymore and as workers we all know that we all feel that
[00:20:44] so yeah that's my real goal take on RTO and one of the reasons why I work at your
[00:20:49] pay scale because we are not really going to have to go back to the other side. And it is interesting
[00:20:53] because you talked about I mean you know my guess is that CEOs of organizations saying people
[00:21:00] have got to be back to work and they're not productive unless they're in the office I always love
[00:21:04] Paul Wolf quote Paul Wilson our board here at pay scale he's also a HR thought leader
[00:21:09] you know he said your culture isn't built by the walls of your office which I love that quote
[00:21:15] but I also think about different perspectives of different groups of employees here because
[00:21:20] I have a daughter who has just started work at professional services firm here in London
[00:21:25] and she's really struggling because she she kind of moved to be in an office where she's being
[00:21:34] and I do worry that they will have a slower ramp because they're not necessarily getting
[00:21:41] you know the everybody in the office around them that potentially we all had when we
[00:21:45] started our careers but you alluded to Heather this has been our experience at pay scale
[00:21:50] we've been remote sex since the first of January 23 I keep saying or was it 22 23
[00:21:57] technically we were remote before that but we went we were a remote at that point we didn't have
[00:22:02] yes we did have some office look each and another few people would go in occasionally but
[00:22:07] yeah we're coming up on you ears into a remote first you know guidance and I think our employees
[00:22:15] love it they love the flexibility they love the ability to work kind of from wherever they like there
[00:22:20] are some boundaries that we put in place and they do have to notify us if they're working out
[00:22:24] of the country but for the most part they're able to work from where they're most comfortable
[00:22:29] and I think that's really important and we see that show up in the work that they bring to us at
[00:22:35] pay scale and it's it's it's really great I do think that there is a little bit of missed connection
[00:22:43] that we constantly have to be monitoring so that could be a good and a bad thing we at pay scale
[00:22:49] having executive team that very much supports us getting in person getting together collaborating
[00:22:54] building that connection so that when we do come back home to a remote environments we're
[00:23:00] able to still collaborate with one another we're still able to work and get yet things done
[00:23:04] like we need to so I think that those in person or friends maybe they're not all the time
[00:23:10] maybe it's one's a year twice a year those are still really important and to others when it does
[00:23:15] require some travel from our employees but I think that time is really beneficial for the success of the
[00:23:20] organization. I'm presumably you've had to rethink some of the talent life cycle processes
[00:23:26] to make them adapt to the remote environment like onboarding for example I'm thinking of.
[00:23:34] Yes yeah to your plea earlier our employees are coming to us newer and their careers
[00:23:39] are having a more difficult time ramping as you discuss it you can't necessarily look to your
[00:23:44] laughter you're right and it's a good question of your co-worker even your manager in real time
[00:23:48] you might have to slap them you might have to wait for response and sometimes that's
[00:23:53] difficult to do especially when you're newer in your career that that could derail you from working
[00:23:59] on a project or anything that you have to accomplish. I also managers have to learn to adapt
[00:24:06] to this new environment as well it's much harder managing someone remotely than when you kind of
[00:24:11] see them in the office you manage a relatively you know good-sized team Heather how have you had to
[00:24:18] think those back to to your point around mentorship and learning as well people managers and
[00:24:29] HR teams like the way that we're focused on coaching and mentoring and learning
[00:24:33] has really fundamentally shifted when we were all in the office together I wasn't in the
[00:24:40] office at Pacekiel but I think about my last role you did almost Ed Osmote the learning you know
[00:24:46] sitting next to each other and there's folks on your team who are like listening to the way you
[00:24:50] deliver a presentation or hey I'm going to take this client call you know they don't need to know
[00:24:56] you're there just like pop in and listen and like learn that way that sort of stuff is
[00:25:01] much harder now and so being deliberate about the learning experiences I think is critical
[00:25:08] but in some ways it's also like made me a better manager if that's a funny thing to say like
[00:25:15] I can't just walk by and be like hey what do you do in and like distract them from their flowstate it's
[00:25:20] like it really does provide the opportunity to nurture productivity
[00:25:28] also I sound like a terrible manager right now so I didn't do that before I did it but like
[00:25:35] even those moments where you were like oh what's happening with this and it's like
[00:25:41] you pause and you refer like oh do I need to know that right now or can I send an email with hey
[00:25:46] just like get this information to me like at your convenience or by this time like
[00:25:51] it makes us better at nurturing and supporting the productivity of those around us while still
[00:25:58] also having those connection and collaboration points yeah so a lot of change I think we'll continue to
[00:26:05] I think we'll continue to see you know us adapting to those remote environments
[00:26:13] so the last episode we're going to reflect on today is episode 75 which was broadcast
[00:26:19] October 22 so I had joined the podcast by this stage so this was my self-built and rust
[00:26:26] and at that time we discussed the new phenomenon of quiet quitting we talked about what it was
[00:26:32] worked to rule was it engagement problems and how HR and compensation professionals should respond
[00:26:41] so a reminder if you can't remember it quite quitting you know was based around the concept
[00:26:46] that you were still performing your duties but you're no longer subscribing to the hustle culture
[00:26:51] mentality that work has to be your life and there was a lot of debate at the time about you
[00:26:56] was it real was that what it was really about we broke some of that down in the podcast
[00:27:03] and really kind of questioned whether whether it was really a question of work like balance
[00:27:08] or a broader question which I thought it was around the decline in employee engagement that
[00:27:13] we were seeing in the workplace so Heather I can see you're going fired up for this one
[00:27:19] you go for it first tell us you were thoughts on this one there are so many things to say about
[00:27:24] this I'm going to see if like it's like like that first and foremost Ruth when I was
[00:27:30] releasing the podcast I love that you reminded everyone of definition of it that idea of
[00:27:36] your still performing your duties but no longer subscribing to the hustle culture this was touched
[00:27:42] on in the episode but when you just talk about quiet quitting in terms of the headline that definition
[00:27:48] is lost there is some merit to this notion of doing your job and doing it well but not grinding
[00:28:00] and I think the employee engagement conversation is an interesting one to dig into here
[00:28:06] there are some old research I think it's old research at this point I heard it at age
[00:28:11] 10 or 10 maybe 2016 2017 from Dr. Moon who's now at Columbia University and what her research
[00:28:20] showed was that when you look at measures of employee engagement and work a hallism you couldn't actually
[00:28:28] distinguish the two and that you know this is almost ten years ago at this point that has stuck
[00:28:35] with me and at least once a year I think about that research because today when you think about
[00:28:42] employee engagement like we as business as we have ourselves wrapped around this idea of employing
[00:28:47] engagement because it yields to things like productivity and business performance but I always pause
[00:28:53] and ask the question like is it employing engagement that we're seeking or is it grind culture that
[00:29:00] we're seeking is it the hours so that we can hit our performance metrics in our business metrics
[00:29:06] because if you can't tell the difference in the data how do you know which one you want
[00:29:12] and what are those distinguishing features of genuine employee engagement that make people want to invest
[00:29:21] more than their duties in the success of themselves and their role in their career in the business
[00:29:28] so yeah that's what's your point of view on employee engagement versus work a whole is
[00:29:32] them well the feeding boundaries is super important here right like understanding when enough
[00:29:37] is enough when an employee needs to unplug go recharge we want them to come back tomorrow prefo
[00:29:44] and so it's it's really about knowing when is enough is enough and when you're maybe pushing
[00:29:50] your employee just a little bit too much and I think those signs are going to present themselves
[00:29:54] right maybe it's rushed work maybe it's you're sensing an attitude or you're hearing
[00:30:00] we're rushed responses there are different social cues that you can look at and and see when
[00:30:06] an employee might be upset or might be being pushed a little bit too far and so I think creating
[00:30:12] those healthy boundaries and revisiting those boundaries on a regular basis and ensuring that
[00:30:18] holding each other accountable to that employee and manager
[00:30:24] what was your take on quite quitting at the time Zach and was it something
[00:30:28] you felt we were experiencing here at Pisco? I do think we were experiencing it we were hearing about
[00:30:34] it and you know some of our exit interviews maybe not from the person it was leaving but maybe
[00:30:39] they were exiting and they noticed it up their co-workers and so it's it was really about doing
[00:30:44] interviews re-engaging managers of employees especially and a remote environment where you can't just
[00:30:50] turn your left to your right and check in on that person you have to be a little bit more
[00:30:54] intentional about that slack message or setting up that zoom call at the right time and so it's
[00:31:01] it's really knowing about you know checking in and ensuring that you're listening watching
[00:31:07] and I think it was representative of the time of the tension that was in the workplace and I don't
[00:31:13] think we're done with that tension yet you know the tension between power to the employee power
[00:31:19] to the employer and I've seen a lot of people jump in and play with you know softening labor
[00:31:25] markets wage rates potentially coming down yeah the employer has power back again well you know
[00:31:31] I'm not there you know I think there's a lot more tension to play out and we really need to
[00:31:36] think about how we radically move cultures on and shift the culture to a place where the employee
[00:31:45] has choices you know about where they work when they work how they work and while that's the
[00:31:52] same time ensuring you know that we achieve productivity as a business and I think that tension is
[00:31:58] still really real in a lot of businesses today I don't know what any thoughts closing thoughts
[00:32:02] are you doing that for this to me is the the root and the interesting part of all of these conversations
[00:32:10] is when you think about pandemic driven layoffs at the start of the pandemic and then you think
[00:32:15] about you know just like the crisis of consciousness that we all experience going through the pandemic
[00:32:22] and you know in the episode where Bill and Matt and Russ were talking about predictions for
[00:32:35] what's ahead in the May 2020 episode no one predicted the great resignation but the great resignation
[00:32:41] was really a reflection of how workers felt they were treated during the pandemic and then you
[00:32:51] can pendulum and the thing that's interesting to me is there's meaning in all of these justs when we
[00:32:59] say these headline statements like quiet quitting bill reference ding your wage it's not these these
[00:33:07] statements are not about an anti-employer sentiment but it is I think about calling attention
[00:33:14] to what is today like the operating principle nurtures an adversarial dynamic we have not fully
[00:33:23] moved away from these notions of human as capital when we apply these capital principles and this
[00:33:30] is not like an anti-capitalist perspective but when you apply capital principles to people you are
[00:33:37] going to get capital dynamics and capital dynamics are push and pull supply demand they aren't inherently
[00:33:44] adversarial because they represent the binary movement of a system of up and down
[00:33:52] and if we want to get to a better way to your point is we need to think about what are workers within
[00:34:00] organizations and how do we nurture dynamics that foster things like choice and partnership
[00:34:10] and well-being and we're not quite there yet it's not so we can't get there on the economic operating
[00:34:16] model that we have but we're not there yet it's quite exciting times that to be an HR
[00:34:24] practitioner because we're seeing such transformation in the workplace is that what you're feeling
[00:34:29] so are you just fading see for stress about what the world needs to be done all of the above
[00:34:35] I think it's a fun time I think as HR professionals we're going to continue to be pressed
[00:34:41] for transparency I think we've talked a lot today about pay dreams piracy that I think it's going
[00:34:46] to extend even beyond that I think people are going to want to constantly mill more maybe why
[00:34:51] we're making business decisions why we're bringing in headcount and so I think as HR professionals
[00:34:56] as leaders we're going to continue to have to figure out what is the right amount of information
[00:35:01] to be sharing and what is the right time to share that patient great well thank you both for doing
[00:35:08] that little bit of reflection on me and helping us to celebrate this our hundredth episode
[00:35:13] but the celebration is on over we've got more celebrations to come we are about a week and a half
[00:35:19] way from conference which is pay scales annual virtual conference have that your in charge of
[00:35:26] making that show get on the road do you want to tell us a little bit about that how our audience can
[00:35:30] engage yes definitely so conference as the title indicators all about comp and I really do
[00:35:37] think that's the most exciting thing about this event it offers keen and practical insights
[00:35:42] to compensation professionals or those responsible for comp not as broad as rewards not as broad
[00:35:48] HR practices but really dedicated focused on calm it has the added benefit of you will never
[00:35:55] be able to say the word conference correctly ever again if you attend conference um or
[00:36:04] I can prove this because my husband does not work at pay scale and always says it's conference now
[00:36:09] even when he's talking not his education book is conference but the teams at pay scale have
[00:36:16] dedicated themselves to bring really impressive practitioner voices to bear in this years event
[00:36:21] I am as you noted earlier root the session that you're moderating with heaven, heaven,
[00:36:27] surica and Jessica on day one or keynote I'm so excited about that one because it's all about
[00:36:33] the urgency or compensation practices in modern age are how do we get back to the basic
[00:36:39] fundamental foundational building blocks that make things like engagement and culture possible
[00:36:44] and why comp is going to be a key variable in that formula for success there's a few others
[00:36:51] that I'm excited about choosing the right salary data to ensure fair and competitive pay on day one
[00:36:58] and the thing to call out as well is that the main event all of this education and all of these
[00:37:03] sessions it free to attend like we at pay scale were just jazzed about come up so we like to
[00:37:09] conference for free but we also offer like deeper dive educational workshops at the end of each day
[00:37:17] and that's to give folks leading compensation in HR teams a little bit of a fast ramp on key
[00:37:24] practices so one of the workshops that we have is best practices for suitable
[00:37:29] pay structure we're going to cover pay ranges internal and external equity foundations for leveling
[00:37:35] you know if you're getting started on your compensation journey and you want to do so in a way that
[00:37:40] has an eye towards equity in the future that's a great workshop because it's small group it's
[00:37:46] practical and it's low cost all things considered developing a pay calm strategy is another workshop
[00:37:52] on the third day that's also top of mind as you're navigating these no practices I should have muted my computer
[00:37:59] sorry really you want to make sure that you have equally internal communication set up
[00:38:08] and then of course reporting so for teams that want to dig deep on market pay and pay factors
[00:38:12] reporting we've got workshops for that so go to pay scale.com forward slash comp for rents
[00:38:20] never say the word correctly again that means no you're late so you can guide our we will include the
[00:38:28] in the episode notes if you follow us on LinkedIn it's all across our LinkedIn I've been
[00:38:34] posting this week about the sessions that I'm in Vulgan so I've been including the link there so
[00:38:38] you can follow me root on us on LinkedIn thank you both for giving your time today and audience hope
[00:38:46] you enjoyed the celebrate tree episode let us know what you think at coffee at payscaled.com
[00:38:52] and if there's a topic that in a past episode that you enjoyed that you'd like us to revisit let us
[00:38:57] know and make sure you register for conference thank you very much


