In this episode of the Working Well Podcast, Tim Borys sits down with HR executive and leadership expert Michael to explore what truly drives employee retention, workplace culture, and long-term organizational performance.
Michael shares practical insights from leading large multi-unit organizations and explains why retention is far more than an HR metric it’s a direct reflection of leadership quality, operational systems, development culture, and employee experience.
The conversation covers performance planning, servant leadership, employee development, AI-driven hiring systems, customer experience, workplace culture, and the systems high-performing organizations use to reduce turnover and build stronger teams.
- Employee retention strategies
- Leadership and workplace culture
- QSR and frontline workforce management
- AI in hiring and HR systems
- Performance management systems
- Employee development and coaching
- Servant leadership
- Organizational culture design
- Employee engagement
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