HR,We have a Problem: From Skills to Outcomes: Where AI in HR Is Actually Going

Recorded live at Cornerstone Connect in Chicago, Cliff Stevenson sits down with Anna Goldberg, VP of AI Product at Cornerstone, to talk about how HR is moving past “AI for AI’s sake” toward outcomes that matter to the business. Anna explains how AI is speeding up skills work that once took months, and how that foundation opens the door to agents built around outcomes, from faster onboarding in healthcare to getting the right consultant ready for the right project. They also unpack Cornerstone’s Domain-Work-Task-Skills (DWTS) framework, why “what if our data’s bad?” is the first question customers ask, and why HR teams now need to understand MCPs and open architecture. Anna also shares why she works in HR tech: she sees it as a way to build a more equal workforce and open up human potential.