Ep 7: Crisis Management in the Age of Insta-Everything

What if you could learn the secrets of reputation management from a Navy officer turned PR expert with nearly three decades of experience?

In this episode of "Gen Mess with Tess," host Tess Brigham welcomes Dave Oates, a marketing and PR aficionado, to explore the intricacies of crisis communications and the ever-evolving world of public relations.

Join Tess and Dave as they uncover Dave's unique journey from naval officer to being a sought-after crisis communications consultant. Hear firsthand accounts of navigating crises—from military operations to tech startups—and learn how authentic storytelling can shape an organization's narrative in today's digital age. Dave provides invaluable insights into generational differences in communication styles and the importance of being "confidently vulnerable" in both personal and professional settings.

Key Highlights:

• Explore Dave's robust career and lessons learned in crisis management.
• Discover how PR has transformed with the rise of social media and the digital landscape, blurring the lines between traditional marketing, PR, and social media strategies.
• Understand generational nuances and how they affect communication within teams and organizations.
• Gain insights into the crucial importance of mental wellness, mindfulness, and setting personal parameters in high-stress environments.

Follow-up Actions for Listeners:

• Reflect on your current communication strategies. Are you engaging authentically with your audience or workforce?
• Consider practicing daily mindfulness or mental health check-ins to enhance personal and professional resilience.
• Embrace the concept of being "confidently vulnerable" in your interactions. Start by acknowledging mistakes and embracing opportunities for growth.
• Explore opportunities for storytelling within your organization, focusing on empathy and authenticity.

Listen to the full episode to gain a deeper understanding of how to navigate today’s complex communication landscape and to harness these lessons in your everyday professional interactions. And as always, stay curious and don’t let the Gen Mess mess with you!

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

Hosted on Acast. See acast.com/privacy for more information.