What if the generational "mess" at work isn't just about age—it's about culture, communication, and what no one ever tells you on your first day?

In this revealing episode of Gen Mess with Tess, host Tess Brigham sits down with Tracy Ward, award-winning HR executive and corporate culture strategist, to unpack the real dynamics that shape our workplaces. Together, they dive deep into Tracy's unique journey from aspiring bioengineer to HR leader, and share eye-opening insights on why so many new employees feel lost—not because they're unprepared, but because companies forget to teach the "unwritten rules" that create true belonging at work.

Key Highlights:

The hidden pitfalls of workplace culture that trip up new hires—and how to fix them before burnout sets in.
Generational patterns at work: How Gen Z's desire for purpose, Gen X's "work first" mentality, and evolving attitudes toward boundaries and self-care are changing the way leaders need to engage and retain talent.
Actionable ways to make your onboarding process more intentional, including assigning buddies, demystifying strange company jargon, and leveraging peer support.
The critical importance of communication around employee benefits, and why reminding your team about available resources is an act of genuine care.
Why relationships at work—not just salary or perks—are the #1 reason people stick around (or leave).
Balancing business goals with creating sustainable, people-first workplaces—and the business case for happiness and trust.

Ready to clean up the gen mess at your own workplace? Tune in and discover practical strategies to create a place where every generation—and every individual—can thrive.

Resources: Find Tracy Ward and learn more about Forward Talent Strategies at www.forwardtalentstrategies.com, or connect with her on LinkedIn. And don’t forget: the path to a healthier, more vibrant work culture starts with one intentional conversation—maybe yours!

Timestamped Overview

00:00 "Passion for HR Leadership Journey"

06:05 Onboarding: Organizational Responsibility Debate

08:53 Generational Shifts in Workplace Values

10:25 Empowered Employee Communication

15:45 Enhancing Employee Benefits Communication

18:45 Promoting Resources Through Accessibility

22:50 Workplace Bonds and Purpose

24:51 "Impact of Employee Turnover"

27:13 Leadership Change and Influence Struggles

33:03 Importance of Third-Party Trust

34:34 Balancing People and Profits

Follow for weekly episodes, and be sure to visit tessbrigham.com to learn more about Tess's work as a licensed therapist and certified coach.

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Ep 16: Work First or Me First? Gen X, Z and The Alphabet Soup of Office Drama

Ep 16: Work First or Me First? Gen X, Z and The Alphabet Soup of Office Drama

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