Your Infor investment comes with more resources than you might expect.
RPI’s Director of Infor Solutions Hans Mueller has spent years on the Infor side working directly with customers, and he knows where to send them first. In this episode of RPI Tech Connect, Hans shares the range of Infor resources out there and points to the Release Center on Infor Concierge as the place to start. He explains how the April and October releases give teams two dates a year to plan around, with many new features arriving switched off until you’re ready for them.
Then comes AI: a no-cost assistant that multi-tenant cloud customers can switch on to get how-to answers straight from Infor’s documentation, plus Velocity Suite agents that can tell you which vendors you owe the most in about a minute, among many other capabilities. Hans also shares how customers who join Infor focus groups help shape how Infor delivers releases today. His request is for more customers to raise their hand and engage with Infor and partners like RPI to get the most from their investment. The episode also teases Hanging with Hans, RPI’s new call, where customers are invited to share the challenges they’re encountering.
If you rely on Infor every day and want to learn more about the resources available to you, this conversation shows you where to look and who to ask.
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