Your people strategy shouldn't be a support function. It should be a competitive advantage. In this episode, Dr. Shari Simpson sits down with James Terry, Head of US Revenue at IndeedFlex, to talk about what it really means to build an agile, flexible workforce in today's labor market. James brings a frontline revenue perspective on how companies can stop treating staffing as a headache and start treating it as a growth lever.
Here's what you'll take away:
- Why workforce flexibility isn't a perk but an untapped labor pool waiting to be activated
- How AI screening tools are helping recruiters review 80 interviews a day instead of 13, without losing the human element
- The data-first playbook HR leaders use to run pilots that actually change how operations teams think about shift patterns
Timestamps
00:02 Intro — What HR Mixtape is all about
00:15 James Terry introduction and his role at IndeedFlex
01:07 Why staffing is a business survival issue, not just an HR problem
03:02 Hiring for the business vs. hiring for the role
04:05 How AI is reshaping recruiting when applications flood the funnel
08:11 Candidate perspectives on AI screening (and why 60-70% prefer it)
12:37 Removing interview bias and focusing on real skills
13:46 What an agile workforce actually looks like and who gets unlocked
17:53 The pilot program strategy that wins over skeptical operations teams
22:05 James's top takeaways: fall forward and dare to lead
Guest Bio: James Terry is the Head of US Revenue at IndeedFlex, the contingent labor arm of Indeed. He specializes in helping businesses build more agile, flexible workforces, particularly in high-velocity industries like logistics, hospitality, and customer service. James brings a data-driven perspective to workforce strategy, championing the idea that HR professionals who speak the language of operations, and back it up with numbers, become some of the most valuable people in any organization.
Brought to you by Paylocity
Paylocity is the fasted growing unified platform for HR, Finance, and IT. Paylocity brings your people, processes, and data together in one place so HR leaders can spend less time managing systems and more time doing the work that actually moves their organizations forward. Learn more at paylocity.com
Keywords: agile workforce, flexible staffing, contingent labor, AI recruiting, talent acquisition, workforce flexibility, HR strategy, IndeedFlex, pilot programs, shift patterns, Gen Z workforce, implicit bias, AI screening, turnover rate, data-driven HR, profit center HR
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