In this episode of Higher Power Radio, Rick Girard sits down with Zac Gregg of Vital Design to tackle a problem that quietly drains momentum inside growing companies: hiring and placement misfires. When leaders feel stuck, burnt out, and buried under endless “fix-it” processes, the real culprit often isn’t culture, systems, or motivation—it’s the wrong people in the wrong seats (or the right people placed incorrectly).
Zac shares hard-earned lessons from scaling Vital Design from a small team to a 100+ person agency, explaining how “hitting the ceiling” shows up across companies, departments, and individual roles. Together, they unpack how process bloat becomes a defense mechanism against avoidable mistakes—and how leadership teams can use EOS tools like the Accountability Chart and People Analyzer to diagnose what’s actually broken.
What You’ll Learn
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Why burnout and culture breakdowns are often symptoms—not root causes
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How process overload can become a crutch that lowers standards
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The three most common “ceiling” problems: company, department, or person
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Why leaders avoid people problems (and why it always costs more in the end)
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A practical rule: If you add process, subtract something else
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How to separate org structure decisions from people decisions using EOS tools
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Why top performers don’t automatically become strong managers—and what to do instead
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How core values reduce process needs by improving decision-making quality
Guest Links:
LinkedIn: Zac Gregg
Company: Vital Design
Host Links:
LinkedIn: Rick Girard
Company: Intertru, Inc.
Podcast: Hire Power Radio Show & Podcast
Book: Healing Career Wounds (Amazon)
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