The Authenticity Dilemma in HR with Carina Cortez, Chief People Officer at Cornerstone

In this conversation, Carina Cortez, Chief People Officer at Cornerstone, discusses the importance of authenticity in the workplace, the challenges faced by HR professionals, and the significance of customer engagement. She shares personal anecdotes about her career journey, the evolution of workplace culture, and the role of diversity, equity, and inclusion in shaping a positive work environment.

Takeaways

• Authenticity is crucial in the workplace.
• Employees should bring their best authentic selves to work.
• Personal experiences can shape professional behavior.
• HR professionals face unique challenges in their roles.
• Customer engagement is essential for product awareness.
• Diversity, equity, and inclusion should be integral to company culture.
• Workplace culture is evolving and requires adaptation.
• Feedback from peers can lead to personal growth.
• Being relaxed can enhance professional performance.
• Companies should care for their customers beyond just profit.

Chapters

• 00:00 Introduction and Setting the Stage
• 01:52 Authenticity in the Workplace
• 05:43 Navigating HR Challenges
• 11:47 Customer Engagement and Product Awareness
• 15:36 Diversity, Equity, and Inclusion in Practice

Keywords

HR, authenticity, workplace culture, customer engagement, diversity, equity, inclusion, leadership, professional development