Charles founded BackBone in 1996 to provide emerging IT, HR, and healthcare companies with targeted, cost-effective public relations, marketing communications, and business advisory services. Charles is co-founder of AIX (AI Exchange), a learning community developed in association with HR.com that provides business leaders with the guidance and resources to successfully navigate the world of AI-augmented work. Charles hosts and produces the AIX Factor podcast and is the publisher of the AIX Files newsletter. In his spare time, Charles puts out the Loser Chronicles, a substack newsletter on bad luck, bad timing, bad people, bad ideas, and bad news – losers and losing propositions that would never see the light of day on the Talent Show.
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